Absolutely spot on service, reported a cooling system fault within 48 hours sorted with new parts and labour covered had to pay a small amount towards the costs but it was worth it. Did the right th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Absolutely spot on service, reported a cooling system fault within 48 hours sorted with new parts and labour covered had to pay a small amount towards the costs but it was worth it. Did the right th... Zobacz więcej
Reakcja na opinię
Easy to contact very good knowledgeable staff member on the phone who knew the product she was selling lady called Clara I believe,good company to deal with
Clara was extremely professional and clear to understand. She made me feel at ease straight away. She knows her job well and was able to answer all my questions straight away without the need to speak... Zobacz więcej
The braking system on my Range Rover hybrid failed due to a faulty battery almost causing a deadly accident. I’ve just been told that warranties 2000 “don’t cover batteries” which is absolutely disgus... Zobacz więcej
Napisane przez firmę
The Antler Complex, Bruntcliffe Way, LS27 OJG, Morley, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sohail helped me out a lot getting my repairs booked. Fast and reliable service. Definitely recommend.

Odpowiedź od Warranties 2000
Clare and Ethan were very helpful and efficient with my policy. Thanks

Odpowiedź od Warranties 2000
Gave them a call today as lost all my emails with my policy on spoke to a nice lady called Beth she made me feel so at ease and sorted it out in no time atall thanks for the help

Odpowiedź od Warranties 2000
Explained everything in warranty and services, I asked and they answered

Odpowiedź od Warranties 2000

Odpowiedź od Warranties 2000
Notified me in good time of renewal date and made it clear what the warranty level was.

Odpowiedź od Warranties 2000
"Purchased a 3-year extended warranty through Big Motoring World, underwritten by Warranties 2000. When I needed to raise a claim for a steering column fault, I was unable to reach anyone. Over 48 hours I waited on hold for 30–45 minutes on multiple calls with no answer, and received zero response to emails. A warranty is only as good as the service behind it — and this has failed at the first test. Would strongly caution anyone buying from Big Motoring World to ask specifically who underwrites their warranty and check Warranties 2000 reviews before signing."
Better avoid services from Warranties 2000.

Odpowiedź od Warranties 2000

Odpowiedź od Warranties 2000

Odpowiedź od Warranties 2000

Odpowiedź od Warranties 2000
The person who served me was very patient,kind and a good listener. Keep it up.

Odpowiedź od Warranties 2000
Avoid Warranties 2000 – A Warranty That Doesn't Deliver When You Need It
I would strongly advise anyone considering Warranties 2000 to think twice before purchasing a policy. My experience has been extremely frustrating and has left me with little confidence in either their customer service or their claims process.
Contacting the company is incredibly difficult. Calls often go unanswered for hours you can spend an excessive amount of time on hold waiting to speak to someone.
Customer service appears to be poor and communication throughout the claims process has been disappointing.
The main issue relates to the air conditioning system on my Jaguar I-PACE. In fact, I have experienced problems with the air conditioning since the day I purchased the vehicle, which suggests that the car may have been sold to me by V12 with a pre-existing fault. I returned to the dealership on two separate occasions to raise the issue, only to be told to have the air conditioning re-gassed. Unfortunately, this did not resolve the problem.
When the fault persisted and eventually became more serious, I submitted a claim through Warranties 2000. The claim was quickly rejected and classified as "wear and tear".
What I find difficult to understand is how they could reach that conclusion without carrying out a physical inspection of the vehicle.
I subsequently spoke to my mechanic, who advised that this is not a wear-and-tear issue but a known fault affecting Jaguar I-PACE vehicles. He explained that it is commonly linked to a manufacturing or design-related defect which can cause significant air conditioning failures and intermittent operation.
If this is a recognised fault, how can it simply be dismissed as wear and tear without a proper investigation?
Since then, I have read numerous reviews from other customers describing very similar experiences: difficulty contacting the company, lengthy waiting times, and claims being rejected under the "wear and tear" exclusion. The number of people reporting the same issues is concerning.
A warranty should provide reassurance and support when something goes wrong. Unfortunately, my experience with Warranties 2000 has been the exact opposite. Between the poor communication, the difficulty in reaching someone and the apparent willingness to reject claims without proper assessment, I feel that I have paid for a service that offers very little value.
Based on my experience, I would strongly recommend staying away from Warranties 2000 and carefully reading the reviews before purchasing a policy.

Odpowiedź od Warranties 2000
The customer service advisor Helen was terrific, she talked me through everything and was clear and concise. This appears to be the best warranty out there and well worth a look for a hybrid vehicle.

Odpowiedź od Warranties 2000
Very helpful and courteous in assisting with renewal

Odpowiedź od Warranties 2000
I wouldn't even give them a star if it would be possible.
I have bought a car from Big Motoring World. I was told the car is fully serviced. This is not true. I took the car into a garage for inspection because I experienced some failures. Of course the report with issues about 3 pages! Tried to contact Mig Motoring but I was told I'm over the 6-month warranty with them but I pay a 4 -year warranty with Warranties 2000 and they will help. Report had been sent over a month ago, 0 response, not even a phone call. So, I get nothing for my money!!!!!

Odpowiedź od Warranties 2000
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.