I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Zobacz więcej
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Very good evaluation. Daniel was very friendly and very informative. He arrived earlier than the appointment time but phoned ahead to ask if this was okay. Very good communication. We will hopefully b... Zobacz więcej
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A quick shout out for Emily Segens at wards who in dealing with my landlord management issues was extremely professional and kept me up to date and informed throughout the whole process. Many th... Zobacz więcej
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Not all heros wear capes. We were let down by another estate agent which left us in a vulnerable position with a family member with dementia. The team at Wards Kings Hill were supportive, kind, profe... Zobacz więcej
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Napisane przez firmę
Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.
What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.
Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.
Book a free valuation >Napisane przez firmę

The lengths we go to deliver the very best customer service are unmatched...

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Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It’s been an absolutely pleasure working with Wards. A special thanks to Karla who has been fantastic at managing our portfolio.

Odpowiedź od Wards
Dealing with Rian and Kim in the West Kingsdown office was an absolute pleasure. They were very efficient and the sale went through very smoothly. I highly recommend them.
Karen S

Odpowiedź od Wards
I have dealt with Libby Heanly at Wards many times and have always found her to be extremely helpful, professional and efficient.
As another of her reviewers said she also has an excellent telephone manner.

Odpowiedź od Wards
We received outstanding service from all the team in the Broadstairs branch during our conveyancing process. Lucy in particular was always ready to help and advise us. We now have the keys to our new home and couldn't be happier.

Odpowiedź od Wards
Wards Gravesend have been amazing from start to finish calling them to book a viewing was easy but the property didn’t work out for us, Tanisha kindly helped us by recommending some properties resulting in us finding the perfect home, Kenny is very prompt at his replies on email and was a pleasure on viewing the property with him, we was handed over to Kim who is so kind and helpful went above and beyond to answer all my weird and wonderful questions.
Highly recommend wards!!
Professional, kind and helpful just what you need.
I was told by many buying your first home is the most stressful thing in your life well.. it was not at all stressful with wards.
Talking to all staff at wards felt like I was on the phone to my friends very relaxed

Odpowiedź od Wards
From previous experiences I have not had the most smooth journeys alongside estate agents, however with Wards it has been nothing but excellent communication throughout the process, for this I have been dealing with Maria Meddings and she has been wonderful to work with during a big stressful process!

Odpowiedź od Wards
Just a few words to say thank you to Libby Heanly of Wards for all of her help and professional service. Also her excellent telephone manner.
Mike Jaynes (landlord)

Odpowiedź od Wards
The Tenterden branch did an absolutely amazing job of selling our house, it was sold immediately because of the way they marketed it before even going live. So they deserve 5 stars. Massively let down however the sale progressor team. I had no idea what was going on and had to constantly chase so this really did let the whole experience down as the whole thing became very stressful!

Odpowiedź od Wards
We arrived in Kings Hill knowing we wanted to move here but not knowing the area and the property market. Both Sam Turner and Be Chapman of Wards of Kings Hill were brilliant. They guided us and were always available for responding to questions regarding properties and how these would link in to our very specific needs. We found a wonderful house. This entire process was brilliant as it was not only about the sale of a property but Sam and Be were also hugely supportive as agents for both sellers and the buyers. Highly recommended for both sellers and buyers.!

Odpowiedź od Wards
As a landlord, I have been very impressed with the service provided by Libby at Wards Estate Agents. She has been extremely helpful throughout the process, with excellent communication and a prompt response to emails whenever needed.
I would happily recommend Libby and Wards Estate Agents to other landlords looking for a reliable and efficient service.

Odpowiedź od Wards
Be Chapman came to value our house and from start to finish could not of been more helpful and professional - Even calling prior twice to confirm and advise of ETA - Very knowledgeable - Thank you

Odpowiedź od Wards
Selling a property can be very stressful and a worrying time. We rely on the agent to progress the chain and keep us updated to take any pressures out of this process. I must say my experience of Judy Day from the Rainham, Kent Branch took over my file from the sales team and progressed it in an amazing timely manner. Judy kept me updated weekly, kept the correspondence honest and updated me on the progress and basically took all the worry away from me , from start to finish to get my property with a completed sale in a great time scale. I really wish all agents could be as professional as this, she is a great advocate for Wards. It is the 2nd property Judy has progressed for me and I will return as she has my full Faith to get my properties through to completion. Thank you

Odpowiedź od Wards
The company has good customer service and respond to the concerns of the customers promptly.

Odpowiedź od Wards
The promptness with which staff attach to receiving queries and address them is very great; however, l was not very happy regarding length of time with which the landlord finally opened up to discuss the what percentage to be released and l might say, my wife and l, are satisfied with the overall determination.

Odpowiedź od Wards
In a very difficult market where I was thinking of moving away from Wards we stuck with the team who, as promised, found us a buyer. Everyone was helpful and committed so Thank You All.

Odpowiedź od Wards
I recently had a viewing with Gabrielle from the Canterbury branch she was very professional and friendly and extremely helpful. I would definitely recommend her to anyone looking to buy a property!

Odpowiedź od Wards

Odpowiedź od Wards
Kim Batchelor has gone above and beyond to push my purchase through on my apartment, she has been so dedicated, efficient and determined to assist throughout the process. Thank you so much Kim!

Odpowiedź od Wards
So far our experience with Wards has been first class. They have sent us some very nice prospective buyers and we are thrilled that we now have a sale.
Kate Hunter initially saw us and conducted a very pleasant interview with us congratulating us on our beautiful home and detailing our needs and explaining what we could expect from their service.

Odpowiedź od Wards
I have always been a little suspicious of Estate Agents and the value they can add. I have now learned to ‘trust the process’. Be Chapman initially appraised our property, accurately and candidly to come up with an acceptable guide value. No sales jargon, no pressure just a good conversation. Sam Turner and Kate Hunter have worked very hard to attract viewers and everyone who viewed the property has been properly qualified and made an offer for our property. Kate Hunter has negotiated on our behalf and done a great job with both purchase and sale. If you are looking for a team that will work with you and keep you informed throughout I can thoroughly recommend the Kings Hill office of Wards.

Odpowiedź od Wards
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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