Mortgage Matters Recenzje 5177

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dave Vittler has been handling our mortgage and helped us work through our mortgage application. He responds back quickly and has provided us with valuable insight into buying a house as a first time... Zobacz więcej

Oceniono na 5 z 5

Want to say a big thank you to Matthew Parish from Mortgage Matters! He has been so helpful throughout the process, i wouldn't be in the place i am now without him. He got my agreement in principle so... Zobacz więcej

Oceniono na 5 z 5

Jo was absolutely amazing! From beginning to end she was so patient, kind and informative. We are first time buyers so she really took time to explain everything and put up with my endless questi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I worked with Liam Lee for my first-time mortgage. Really good experience, Liam explained things very clearly and took the time to run lots of different scenarios for me as I wasn't sure what kind of... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Pośrednik ubezpieczeniowy
  3. Pozabankowe usługi finansowe

Napisane przez firmę

Finding the right mortgage can feel like a bit of a flap—but that’s where Mortgage Matters comes in. As one of the UK’s largest mortgage specialists, we’ve helped arrange over £20 billion in home loans since 2000, giving thousands of buyers the confidence to find their perfect nest. Unlike some advisors who only work with select lenders, we search the whole intermediary market, unlocking exclusive rates and products you won’t find on the high street. With access to over thousands of products from our huge panel of approved lenders, we’ll find the mortgage that is right for you—whatever your circumstances. Securing a mortgage shouldn't ruffle your feathers and, with over 4,500 5-star Trustpilot reviews, you can rely on Mortgage Matters.

Pay Nothing Until You Have Your Keys

Napisane przez firmę

Free Advice PLUS Free Remortgaging for Life!
Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

DAVE VITLER- OUTSTANDING 👏

DAVE! OUTSTANDING!

As a first time buyer Dave couldn’t have been more helpful! Made the whole process simple & smooth! Always available to answer any questions and help with whatever was needed.

Would highly recommend Dave Vitler!

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

First time buyer mortgage

Dave Vittler has been handling our mortgage and helped us work through our mortgage application. He responds back quickly and has provided us with valuable insight into buying a house as a first time buyer. Helpful, friendly and is always available for all of our random questions. Full of useful information and has guided us through navigating buyung a house for a first time buyer.

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Want to say a big thank you to Matthew…

Want to say a big thank you to Matthew Parish from Mortgage Matters! He has been so helpful throughout the process, i wouldn't be in the place i am now without him. He got my agreement in principle sorted before the recent interest rate increase and saved me £12k over 5 years!! Would happily recommend, thank you!

22 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience with Liam Lee

I worked with Liam Lee for my first-time mortgage. Really good experience, Liam explained things very clearly and took the time to run lots of different scenarios for me as I wasn't sure what kind of mortgage suited me best. I'm confident I ended up with the best rate available on the market at the time (confirmed by other brokers), and the service from Liam and team was really excellent. Highly recommend

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Ronnie Williamson-

Ronnie Williamson-
As First time buyers Ronnie was very friendly, guided us through the process and was very helpful every step of the way.

21 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Leonie,

Thank you for sharing your experience. Ronnie will be pleased to know his friendly approach and mortgage advice helped guide you confidently through your first-time buyer mortgage. Providing clear, supportive mortgage guidance at every stage of the mortgage process is what our mortgage advisors strive for. We appreciate your feedback.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Jo was absolutely amazing!

Jo was absolutely amazing!

From beginning to end she was so patient, kind and informative. We are first time buyers so she really took time to explain everything and put up with my endless questions, I would only use Jo going forward and highly recommend to anyone who needs her services.

10/10, amazing service

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Victoria,

Thank you for your wonderful feedback. Jo will be delighted to know her patience and clear mortgage advice made such a positive difference as you navigated your first-time buyer mortgage. Taking the time to explain each step of the mortgage process and provide consistent mortgage support is exactly what our mortgage advisors aim to deliver. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Thanks to Andy for all his help and…

Thanks to Andy for all his help and guidance through my remortgaging. Stressful time in my life and I really appreciated his support.

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Mark,

Thank you for taking the time to share your feedback. Andy will be really pleased to know his mortgage advice and support helped guide you through your remortgage during a challenging time. Providing clear and steady mortgage support throughout the mortgage process is something our mortgage advisors take pride in. We truly appreciate your comments.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Great experience

Great experience from start to finish. Craig especially has been brilliant. Nothing was ever to kuch to ask. Kept me in the loop with updates during the whole moving process even after receiving the mortgage offer. Highly recommend

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Madison,

Thank you for your lovely feedback. Craig will be delighted to hear that his mortgage advice and ongoing support kept you fully informed throughout the mortgage process, even after your offer was secured. It’s great to know he made everything feel straightforward and was always on hand to help. We really appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Mortgage broker James Anderson

Mortgage broker James Anderson

Working with James has been an outstanding experience from start to finish.

He was consistently helpful throughout the entire process and genuinely went above and beyond at every stage. After I made him aware of my ADHD and autism, he showed exceptional understanding and tailored his support to make everything as clear and stress‑free as possible.

His communication was excellent, always keeping me informed and never making me feel rushed or overwhelmed.

James is the first mortgage broker I would happily return to in the future, and I’m truly grateful for the care and dedication he showed. Highly recommended.

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi,

Thank you for sharing such thoughtful feedback. James will be delighted to hear that his mortgage advice and tailored support made the mortgage process feel clear, comfortable and well-paced for you. It’s great to know his communication and understanding helped create such a positive experience throughout. We truly appreciate your recommendation and kind words.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Fantastic experience

I had a fantastic experience dealing with Ben Shanahan at Mortgage Matters. From the very beginning, Ben took the time to understand my individual needs and circumstances, ensuring he found a mortgage deal that was perfectly suited to me.

Throughout the entire process, he was consistently helpful, responsive, and professional. His knowledge and expertise were evident at every stage, and he made what could have been a stressful experience feel straightforward and well-managed.

I would highly recommend Ben to anyone looking for clear guidance, expert advice, and excellent service when securing a mortgage.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Sara,

Thank you for your fantastic feedback. Ben will be delighted to hear that his mortgage advice and expert mortgage guidance helped tailor the right solution to your needs and made the mortgage process feel smooth and well-managed. It’s great to know his professionalism and responsiveness supported you throughout. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Kiran was very professional…

Kiran was very professional…
When your looking into mortgages you want to have peace of mind that your going to be looked after, Kiran went above and beyond being honest and looked into the best mortgage deal for us. Highly recommended hence the 5 stars. Tracy & Nick De Ste Croix

19 marca 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Tracy,

Thank you for your kind feedback. Kiran will be pleased to hear that his honest approach and professional mortgage advice gave you peace of mind throughout the process. It’s great that he was able to support you in finding the best mortgage deal and provide the reassurance you needed. We really appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

I was supported by Ronnie from mortgage…

I was supported by Ronnie from mortgage matters. He will brilliant, very communicative and definitely found me a rate better than anyone else!

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Megan,

Thank you for your great feedback. Ronnie will be delighted to hear that his mortgage advice and strong communication helped you secure a better rate and made the mortgage process easier for you. It’s great to know he was able to provide such effective mortgage support throughout. We really appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 1 z 5

I am disgusted with your organization

I am disgusted with your organization, You have taken my data without permission and now have the audacity to send me mortgage reports which I didn't want.
I do not understand where you took my data from as I didn't provide it and I will be following this up with my Mortgage provider.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Thank you very much for reaching out. I am sorry that you have had cause to raise concern, I would very much like to walk this problem through so please contact me on the email address below,

Kind regards

Gavin Welch
Financial Services Director

T: 01634 979300
E: gavin.welch@mortgagematters.co.uk

Oceniono na 5 z 5

Highly recommend Ben at Mortgage Matters

I can’t recommend Ben at Mortgage Matters highly enough. He supported me with life assurance for my remortgage, even though my case was quite challenging. Ben provided expert counsel, worked closely with me and was reassuring throughout. Thanks to his dedication, we found a solution. Excellent service all round.

19 lutego 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Saraah,

Thank you for your kind feedback. Ben will be delighted to hear that his expert mortgage advice and support with your life assurance helped you navigate a challenging remortgage situation. It’s great to know his reassurance and dedication made a real difference in finding the right solution for you. We really appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Sita has been brilliant with…

Sita has been brilliant with everything, explaining all that has entailed with our mortgage and all the extras that go with. She is very helpful and always at the end of the phone if we have had any questions. Brilliant service.

12 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Carly,

Thank you for your lovely feedback. Sita will be delighted to hear that her clear mortgage advice and guidance helped you understand both the mortgage process and the additional elements involved. It’s great to know she has been so accessible and supportive whenever you had questions. We really appreciate your kind words.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Mandi Harrington - highly recommended

Mandi Harrington is an excellent mortgage adviser. When recently discussing the renewal of my mortgage, she was very professional. She laid out the options clearly and laid out the advantages/disadvantages of each option clearly. No question was too stupid for her to answer and she didn't mind re-covering ground we had already gone over. This is an important decision and Mandi's calm professionalism really helped me engage and choose wisely. Highly recommend.

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Samantha,

Thank you for your thoughtful feedback. Mandi will be pleased to hear that her mortgage advice and calm, professional approach helped you feel confident when reviewing your mortgage renewal options. It’s great that she was able to clearly explain the advantages and disadvantages and support you in making an informed decision. We really appreciate your recommendation.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Excellent service from Nathan Wadmore

Nathan was brilliant from start to finish. He helped my parents secure two mortgages. One for their flat so they could rent it out, and another for their dream home — and made the whole process feel straightforward and stress-free.

He was always clear, responsive, and genuinely had their best interests at heart. His knowledge and guidance gave them real confidence at every stage. We couldn’t have asked for better support. Highly recommend Nathan to anyone looking for a reliable and professional mortgage broker.

1 listopada 2025
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Eduart,

Thank you for sharing your feedback about Mortgage Matters and Nathan Wadmore. We’re pleased to hear Nathan provided clear and responsive mortgage advice and mortgage support while helping your parents arrange finance for both their rental property and their new home. It’s great that his guidance and expertise made the mortgage process feel straightforward and gave them confidence throughout each stage. We really appreciate your recommendation and are glad they felt well supported with professional mortgage guidance from start to finish.

Warm Regards,
Seymour the Owl

Oceniono na 4 z 5

Liam’s great

Liam went above and beyond to secure our mortgage, even when the bank made very hard! He’s also very easy to talk to and made the process clear at every stage.

20 marca 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Siphe,

Thank you for your kind feedback. Liam will be delighted to hear that his dedication and clear mortgage guidance helped secure your mortgage, even in a challenging situation. We’re pleased he could provide friendly, expert mortgage support throughout every stage of the process.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Great proffesionals

I can't tell about other colleagues, but Courtney Symss at Staplehurst office did all we could expect and more. Really motivated, proactive, friendly, and kind... and she had a lot of patience with us too.
Responding all our thousands of questions, finding the best deals for mortgages and insurances... 5*

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Sebas,

Thank you for your fantastic feedback. Courtney will be delighted to hear that her proactive and patient approach, along with her expert mortgage guidance, helped you navigate your mortgage and insurance options with confidence. We’re thrilled she could provide the support and advice you needed every step of the way.

Warm Regards,
Seymour the Owl

Oceniono na 5 z 5

Dave Vitler

Dave has always been so helpful with my mortgage's which is why I keep coming back. Easy going helpful and friendly man makes the whole process all the less stressful and will help in any way he can.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Mortgage Matters

Hi Amanda,

Thank you for your continued trust in Mortgage Matters. Dave will be delighted to hear that his mortgage advice and friendly approach have made each mortgage process smooth and less stressful for you. It’s great to know you feel supported and confident returning for expert mortgage guidance whenever you need it.

Warm Regards,
Seymour the Owl

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