Vulpine Cycle Clothing Recenzje 

112
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

So far all the Vulpine items I have had have been very high quality. I have a tee shirt that is ten years old, has been washed hundreds of times and is still in great condition. My most recent purchas... Zobacz więcej

Oceniono na 5 z 5

Abbiamo conosciuto il brand molti molti anni fa durante un evento Brompton ad Oxford. Da allora mio marito non può fare a meno delle loro Merino's Polo. Sono davvero eccezionali!!

Oceniono na 5 z 5

Great quality jeans, this isn't my first pair, they look really smart so I've bought about 4 now. Slim fit more than skinny which I prefer as cycling a lot in skinny jeans is never that comfy. Hold th... Zobacz więcej

Oceniono na 5 z 5

2nd pair of men's padded boxers for cycling purchased. Ordered medium this time instead of large. They seem to be a better fit around the thigh, although there isn't much difference between the sizes.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą aktywną
  2. Klub rowerowy

Informacje przekazane przez różne źródła zewnętrzne

We make a range of technically advanced, finely detailed, everyday cycling clothing for men and women – apparel that meets all your needs while you're riding, and when you arrive too. We passionately believe that every ride on every kind of bike is beautiful.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

112 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(112)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 45

Napisz recenzję
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Oceniono na 5 z 5

Good pants for utility cycling

Good pants for utility cycling: not restrictive, light, quick drying. I can layer under them in the cold, but they won't be too hot in the Spring.

30 października 2024
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you for your review, Anton!

We're glad to hear you're pleased with your purchase!

The Vulpine Team

Oceniono na 5 z 5

Great customer service

The package got lost during shipping and Vulpine resolved the problem in a great way. Totally recomendable!!

21 października 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your review and recommendation!

We’re very sorry for the inconvenience caused by the lost package but are glad we could resolve it quickly for you.

The Vulpine Team

Oceniono na 5 z 5

since 6 years I am a big fan of the…

since 6 years I am a big fan of the Merinoshirts and the Quality is amazing, THX

17 października 2024
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you, Michael! We're incredibly grateful for your continued support!

The Vulpine Team

Oceniono na 3 z 5

Great product but speed up delivery times

Great product, sadly both jeans didn't fit me as I'd hoped. Nothing wrong with the quality though.
Only improvement - please speed up despatch times, products took too long to arrive by other retailer standards.

9 października 2024
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Odpowiedź od Vulpine Cycle Clothing

Thanks for your review, Mark!

We're happy you liked the jeans, though we're sorry they didn't fit as expected and the delivery was slower than hoped. We’re always working to improve, and your feedback is appreciated.

The Vulpine Team

Oceniono na 5 z 5

Excellent service

8 października 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your positive review!

The Vulpine Team

Oceniono na 4 z 5

Smart & Comfortable 😀

Great pair of trousers, good looking and comfortable both on and off the bike. My only suggestion would be additional sizing, I bought a small which with a 30" waist still needs a belt.

6 października 2024
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Odpowiedź od Vulpine Cycle Clothing

Thanks for the great feedback, Robert!

We’re glad you like the trousers and appreciate your suggestion on sizing — definitely something for us to consider.

The Vulpine Team

Oceniono na 1 z 5

Neither item I ordered has been…

Neither item I ordered has been delivered and I don’t seem to get anything helpful from customer support either.

12 sierpnia 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback, Nicholas. We apologise for the issues you've experienced.

We’ve been in contact with the courier and, unfortunately, it seems that one shipment was lost in transit. We’ve already reached out to you via email offering either a replacement or a refund, and we’re awaiting your confirmation to resolve this for you as quickly as possible.

Your second order is still in progress, and we expect it to arrive with you shortly.

Please contact our support team directly if you need further assistance.

The Vulpine Team

Oceniono na 1 z 5

Poor quality, dreadful service

First they delivered the wrong item, took ages to sort it out and offered no meaningful compensation. Then the item developed a fault and I’m still waiting to get that sorted (the least responsive customer services ever - radio silence punctuated with slightly pointless questions followed by more radio silence ). Still waiting. One to avoid.

5 września 2024
Opinia niezależna
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback.

We apologise for the inconvenience and any delays in communication. Our team has been handling a higher volume of inquiries due to our ongoing sale, but we aim to respond within 2 days.

A refund for the faulty jeans will be processed immediately. We appreciate you highlighting these issues and apologise again for the poor experience.

The Vulpine Team

Oceniono na 5 z 5

Lovely customer service

30 maja 2024
Opinia niezależna
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you for your review, Phil!

It's great to hear that you're please with our customer support. We're here if you need anything else!

The Vulpine Team

Oceniono na 2 z 5

Disappointed. I ordered two different styles of…

I ordered two different styles of women's cycling jeans. Both far too big. Need more guidance for women's size/fit. e.g.Will they be Baggy/snug etc? Also,I paid to return them both.Its been months and I have yet to be fully reimbursed! ( I think Vulpine uses SportsPursuit.com to manage/distribute their orders? Hence the muddle over my Returns?) Update: Upon reading this review,Vulpine is now looking into tracing my Return items and I am looking forward to a reimbursement.

9 lipca 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for sharing your feedback, Fiona.

We’re sorry to hear about your disappointing experience. While we strive to provide detailed sizing information, including guides and garment measurements, we understand that finding the perfect fit can be challenging. We appreciate your suggestion and will consider ways to make our sizing descriptions even clearer.

As for your refund, we apologise for the delay. Typically, returns and refunds are processed within 14 days, so it’s clear that something went wrong in this instance. We’ll follow up with you via email to ensure this is resolved as quickly as possible.

Thank you for bringing this to our attention.

The Vulpine Team

Oceniono na 5 z 5

Superb merino top

Superb merino top, excellent for cycling and general wear.

28 czerwca 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your review, Fred! We're happy to hear you're enjoying your new top!

The Vulpine Team

Oceniono na 4 z 5

XL not L

Size could be more accurate could have done with one size up. But very happy with product

29 maja 2024
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback, Joe!

We’ll look into the sizing concern, but are glad you're otherwise happy with your purchase.

The Vulpine Team

Oceniono na 3 z 5

Jersey sizing inconsistencies

I bought 2 jerseys, a City jersey and a road jersey, both same size (on the label) but the Road one was way, way smaller - I mean, not just a closer fit, or a different cut, it was simply not even a comparable size. But Vulpine handled the return and refund fine; and the other jersey is nice.

22 maja 2024
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback.

We apologise for the sizing inconsistencies with the jerseys. We're glad to know your return and refund were handled promptly, and that you’re enjoying the City jersey.

If you have any questions, please get in touch.

The Vulpine Team

Oceniono na 3 z 5

Opus Men’s Dark Indigo Jeans

I bought the Opus men’s indigo jeans. I chose size large because the size chart indicates that will be size 32-34inches. I am normally 32 or 33. The jeans seem very roomy at the waist. I should have returned them but my partner suggested they would probably shrink on first washing. They did, but not the waist. The lower legs have become tighter, but although the waistband has wrinkled, it is the same size. I followed the washing instructions on the garment.It means I have to wear a belt which is not ideal on the bike. Otherwise, the jeans appear well made and look stylish.

30 kwietnia 2024
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Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback, Alexander.

We're sorry to hear about the sizing issue with your jeans. Please compare the garment measurements to those listed on our website. If there's a significant difference, please reach out to us for further assistance.

The Vulpine Team

Oceniono na 1 z 5

Dreadful fit

Dreadful fit. Couldn't wear it, so a complete waste of money.

28 kwietnia 2024
Logo Vulpine Cycle Clothing

Odpowiedź od Vulpine Cycle Clothing

Thank you for your feedback.

We're sorry to hear that the fit wasn't right for you. We offer a 100-day return period, so if you'd like to return the item, please open a return in your account or get in touch with us. We're here to help.

The Vulpine Team

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