Loyal customer of 11 years. 1k per month. 1st June email received from vps.net “we’re decided not to sell windows vps anymore so June 30th we will close all servers and terminate them on July... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Zobacz więcej
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Zobacz więcej
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Dane kontaktowe
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Stany Zjednoczone
- +1-435-213-2498
- sales@vps.net
- www.vps.net
3,8
Dobra
429 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Managed support team quickly resolved…
Managed support team quickly resolved the problem! Thank you!
9 czerwca 2023
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Too much nice support
4 czerwca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
There is no Sign Up page nor Login with Google/Github works
There is no signup page, and Sign in with Google/Github redirects back to sign in page, total waste of time
24 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello! Thanks for letting us know about your experience and I'm sorry to hear about the trouble.
Please reach out to us directly on client-escalations@uk2group.support so we can discuss this and help with a way forward.
Good services.
23 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
They billed me twice
They billed me twice and the live chat told me to make a ticket and now I have to wait for the ticket people to respond. I dont even see two vps services on my panel so why would I be billed twice for two different amounts.
18 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hi Luke! Thanks for letting us know about your experience and I'm sorry you've not received a reply to your issue.
Please reach out to us directly at client-escalations@uk2group.support so we can discuss this and help with a way forward.
great support
14 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Odpowiedź od VPS.NET
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Worst VPS hosting. Don't use them.
The worst VPS hosting I have ever used (and I have used and still use a lot).
I registered with themabout 2 years ago and had more then 10 servers with them at some point.
1. Activation took more then 3 days
2. Scaling up and down didn't work so had to work with support a lot to make them fix their bugs
3. They constantly disable your account if you don’t login.
4. At some point they said 'ups, we accidently removed a server' so I lost all my VPSs at the time. Luckily I only decided to keep 2 and had backups to migrate the rest to a better hosting because of the #5...
5. A month ago they decided to remove some servers again. This time they sent an email about it. I asked them to help with taking a snapshot and to migrate myVPSs to their new environment.
After not doing it for over a week the deadline for migration was reached and they only said sorry that they didn't do it.
Don't fall into their trap of giv8ng you credits as you will lose more time with them or just run disposable servers that you can afford to lose.
1 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thanks for letting us know about your experience. Please reach out to us directly on client-escalations@uk2group.support so we can discuss and help you with your VPS.
Andrew Sedun was very helpful
Andrew Sedun was very helpful, above and beyond.
2 maja 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
The support technician was incredibly…
The support technician was incredibly helpful.
18 kwietnia 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
perfect chat
12 kwietnia 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The account is closed for no reason
25 marca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello and thank you for reaching out and leaving this review. Please feel free to contact us at "client-escalations@uk2group.support" so we can help understand what has happened and help activate it.
Exceptional Support from Kais: A Job Well Done!
I recently had the pleasure of working with Kais and I must say, I am thoroughly impressed with the level of support he provided. From start to finish, Kais went above and beyond to ensure that all of my needs were met and that I was satisfied with the service I received. His attention to detail, responsiveness, and expertise were truly exceptional. I cannot recommend Kais enough and am grateful for the outstanding support he provided. Thank you, Kais, for a job well done!
13 marca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The staff at UK2 are very helpful with…
The staff at UK2 are very helpful with support on using technical upgrades.
6 marca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Andrew sedun
Andrew sedun , made my life easier, he is very cooperative and clearly advising for the best practices , even i had too many question , he answered each and everyone
4 marca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick, friendly and helpful
Quick, friendly and helpful response(s). Couldn't ask for more.
21 lutego 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.