Loyal customer of 11 years. 1k per month. 1st June email received from vps.net “we’re decided not to sell windows vps anymore so June 30th we will close all servers and terminate them on July... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Zobacz więcej
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Zobacz więcej
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Dane kontaktowe
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Stany Zjednoczone
- +1-435-213-2498
- sales@vps.net
- www.vps.net
3,8
Dobra
429 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Consistently excellent service.
10 stycznia 2024
Opinia niezależna
Need to improve sales customer service
I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).
18 grudnia 2023
Opinia niezależna
Great customer service
Great customer service. I was having some issues and they managed to quickly solve all of my problems.
7 listopada 2023
Opinia niezależna
A Very Satisfied customer here
quick and very intuitive. thanks!
16 października 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
AMIT B. did a great JOB
I am really happy because Amit B. offered a great customer service and provide a great suggestion of moving to a new server with Linux 8
29 września 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent vps machine service
Excellent vps machine service, very grateful for that excellent support. The machines are really very fast and with good performance. I love
28 września 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Fantastic support!
Was able to answer all of my questions in a clear and concise way and assist me in getting done what I needed to do.
28 września 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I am not the best on WHM or CPanel but…
I am not the best on WHM or CPanel but learning thanks to UK2.nets knowledge base but when I contact Support as I have done twice today the response is always fast, friendly and they sort out the issues and importantly show you how they have done it, so always learning.
Have and will continue to recommend UK2.net.
Thanks today to Nasir and Kashif for all their help.
21 września 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
When a ticket is written the response…
When a ticket is written the response is very fast, however, calling to understand what the ticket should request takes forever
6 września 2023
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Thank you very much
2 września 2023
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Good service, maybe a little understaffed
It took Amit a while to come online. He was 5 *'s, but it took a while to get there, which suggests that he's taking good care of people, but y'all might be a little light on the staff.
He definitely got right on the problem and sorted it out, with a helpful attitude.
18 sierpnia 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fast and accurate.
31 lipca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Mark N helped me get site back up
13 lipca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Prompt response
Even as a very small-potatoes customer I got prompt responses and attentive service - thanks!
17 czerwca 2023
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
VPS.net continue to let us down
VPS.net continue to let us down. They love to send automated "how did we do" emails to review them, but without any human interaction to solve the problem. They won't reply to my emails to request to speak to a human, they simply ignore. I predict they will reply to this review to make it look like their service is good, but the email address they provided last time I never got a response from. Don't fall for it.
19 czerwca 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hello Jim, thank you for reaching out again, and we're sorry to hear that you didn't receive our last response dated 06/13/2023 14:18GMT
We definitely responded back and upon hearing that you have not received our email, we have now arranged for a Senior on the team to ring you today and help over the phone. For good measure, we'll also move your ticket to another queue, so we can respond to you from there and see if you are able to receive our replies through there.
Excellent Support and Response Times!
Excellent support, advice and response time regarding our server's security and instructions on how to patch and check it afterwards for vulnerabilities.
13 czerwca 2023
Odpowiedź od VPS.NET
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.