Loyal customer of 11 years. 1k per month. 1st June email received from vps.net “we’re decided not to sell windows vps anymore so June 30th we will close all servers and terminate them on July... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Zobacz więcej
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Zobacz więcej
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Dane kontaktowe
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Stany Zjednoczone
- +1-435-213-2498
- sales@vps.net
- www.vps.net
3,8
Dobra
429 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a problem with my name servers…
I had a problem with my name servers after a domain transfer. The tech made the changes to the control panel that allowed the domain to operate properly.
16 lutego 2023
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Pharmacy doing wrong calculation on Co…
Pharmacy doing wrong calculation on Co pay and not providing bill. A detailed bill should be given to customer.
20 stycznia 2023
Opinia niezależna
Odpowiedź od VPS.NET
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
The support team is always very prompt…
The support team is always very prompt and helpful. If they can, they fix it. If they cant, they help me find who can. Excellent customer service.
6 stycznia 2023
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Swift respons that solved the issue
Swift respons that solved the issue, and as always, a friendly staffer.
11 grudnia 2022
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
UK2.net provides a good and reliable…
UK2.net provides a good and reliable service, dealing with real people instead of bots, which makes a huge difference.
22 listopada 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi OneCommunity Orgainsation, we're so happy to receive this feedback and recommendation from you! Our Support team works hard to ensure that our customers' support experience, is as easy and effortless as possible and it's great to hear that we're on the right track. Thank you for rating us as 5 stars and if there's anything we can help with, please let us know. We're here for you 24/7/365 and we're always ready to help.
Went above and beyond helping fix…
Went above and beyond helping fix broken parts of the site, thanks!
11 listopada 2022
Odpowiedź od VPS.NET
Hi Matthew! You're most welcome and Thank you so much for your awesome feedback! Our support team works hard to deliver the best support experience possible, so it's great to hear that the team is on the right track. We are really glad that you enjoyed your experience and if there's anything we can help with, please let us know. We're here for you 24/7/365 and we're always ready to help.
Nice service
11 listopada 2022
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Getting really pathetic service now
Getting really pathetic service now. When ever i ask for any help they said i dont have managed service and they don't help it out....
28 października 2022
Odpowiedź od VPS.NET
Hi Danish! Thanks for letting us know about your experience and I'm sorry you've not received a proper reply to your issue.
Please reach out to us directly on tech-escalations@uk2group.com so we can discuss and help find a way forward.
Our technical support teams are available 24/7/365, you can find our contact information here: https://www.vps.net/support
Speedy, efficient response
Speed of response, hyper efficient solution. Roman went the extra mile.
31 października 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
They don't want to hear from you...
I tried to live chat with them in the morning with questions about their plans. It said you are 2 in the queue. I came back an two hours later, same message. Then I tried again in the afternoon. I used three different browsers thinking maybe the problem was on my end. It's obvious there is no one manning the live chat. They give zero effs about hearing from potential customers. If they can't get chat right, what's their support like? No thank you.
UPDATE: It's hilarious you guys have to rely on responding to unhappy customers on TrustPilot. Would it not be infinitely easier to just make your live chat work? Again, no thank you.
23 października 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi Matthew! Thanks for letting us know about your experience and I'm sorry you've not been able to reach us.
Please reach out to us directly on tech-escalations@uk2group.com so we can discuss and agree on a way forward.
Our technical support teams are available 24/7/365, you can find our contact information here: https://www.vps.net/support
Nice person in chat support
i have a nice experience with Mr. Warren S in chat, really it's amazing to have a quick help from you. thank you very much.
12 października 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello Abdelmajid! You're most welcome, and Thank you for this fantastic feedback and recognition of Warren S! We agree, Warren is amazing and is always going the extra mile for our customers, which makes this 5-star rating even better. We're confident that Warren will appreciate this review and 5-star rating as much as we do. Please feel free to contact us anytime you need a hand. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
I had forgotten my root password since…
I had forgotten my root password since I didn't login for a long time. Louis B. was very helpful and did the reset for me with no issues. Great job Louis. Really appreciate the help!
5 października 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi Ajay, you're most welcome and thank you for taking the time to share this awesome feedback and shout out for Louis B! Louis is a valuable part of the team, who's always going that extra mile for our customers, so we're happy to hear that you're in good hands with him. We really appreciate the 5-stars and we're confident that Louis is going to love it as much as we do. Thank you for adding value to our services with this awesome review and if there's anything we can do for you, please let us know. We're here for you 24/7 and we look forward to assisting you again!
their support is awesome
their support is awesome! they deployed a server just to test the latency to the servers i ask about!
2 października 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi Mohammed and thank you for this awesome review and 5-star rating for the team! It makes our day to receive this feedback and if there's anything we can assist you with, please let us know. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Louis helped me today with server
Louis helped me today with server, DNS, email, SPF, and security issues.
He was wonderful! Very helpful, knowledgeable, patient and kind. I’m am not accustomed to such amazing service from any of our vendors.
Support like that makes me want to tell everybody that vps.net is the place to be.
Thanks for putting him on our case!
28 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi Dale! You're most welcome and thank you so much for your fantastic feedback for Louis! Our support team works hard to deliver the best support experience possible, and we're proud to hear that Louis stood out for you and delivered such amazing support. Louis is a valuable part of the team who is always going above and beyond and we're confident that he's going to love this 5-star rating a lot. Thank you for helping to share the good word about our services and if there's anything we can help with, please let us know. We're here for you 24/7/365 and we can always be reached at https://www.vps.net/support
Let support take the stress out of the situation
Lost access to my hosting account and desperately needed help to regain access. Andrii was extremely helpful and managed to fix the issue quickly and promptly. I've only had positive experiences with the online chat and each query has been dealt with very quickly and efficiently.
28 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hi David, Thank you for making our day with another awesome review and this excellent shout-out to Andrii! As a team, we aim to provide the best experience for our customers and it's great to hear that Andrii delivered on this. We're confident that Andrii will appreciate this 5-star rating as much as we do and if there's anything we can assist you with, please reach out anytime. We're here for you 24/7/365 and we look forward to working with you for many more years to come!
Fast and great support!
23 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello M. van Duin, Thank you very much for the short review and very sweet rating! We're so pleased our team could resolve your query so quickly for you and we appreciate this feedback a lot! If you need any assistance again, please reach out anytime, we're here for you 24/7/365 and we can always be reached at https://www.vps.net/support
Sergiy Yatsuk is the best.
16 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello and Thank you for the short review and very sweet rating! We're so pleased that Sergiy could resolve your query so quickly and we're confident that Sergiy will appreciate this 5-star rating a lot! Please feel free to contact us anytime you need a hand. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Louis was so proactive and solved our…
Louis was so proactive and solved our site issue so quickly. We really thank you for his wornder knowledge and support.
13 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello Sudhakar! You're most welcome, and Thank you for this fantastic feedback and recognition of Louis! We agree, Louis is wonderful and is always going the extra mile for our customers, which makes this 5-star rating even better. We're confident that Louis will appreciate this review and awesome rating as much as we do. Please feel free to contact us anytime you need a hand. Louis and our team are here for you 24/7/365 and can always be reached at https://www.vps.net/support
excellent server
13 września 2022
Opinia niezależna
Odpowiedź od VPS.NET
Hello Jose and Thank you for the short review and very sweet rating! We're so pleased our team could resolve your query in such an excellent manner and we appreciate this 5-star rating a lot! Please feel free to contact us anytime you need a hand. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.