Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację29/30 Parliament Street, YO1 8RS York, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Zobacz więcej
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Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Zobacz więcej
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Jay - York store. Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - York
Napisane przez firmę
Dane kontaktowe
29/30 Parliament Street, YO1 8RS, York, Zjednoczone Królestwo
4,5
Doskonała
419 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Vodafone UK - York
Hey Macey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was extremely knowledgeable and…
Jay was extremely knowledgeable and professional. He worked very hard to ensure he found the best deal for us. Would highly recommend this very personable guy. Five Stars all the way.
16 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay was so nice and helpful with…
Jay was so nice and helpful with everything. Actually made it enjoyable to sort out my broadband.
15 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were given options in how to upgrade.
7 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Timothy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone Office at York City…
I visited Vodafone Office at York City Centre. Ellie, a Vodafone Staff was a great part of my experience. She is highly professional and friendly. Ellie, if you see this, I just want to thank you for service and support. You are a legend.
10 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Khamis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Caitlin at the Vodafone York shop …
Caitlin at the Vodafone York shop made the experience great. She has an excellent customer service attitude and her dedication was very obvious. She thought outside the box, she had innovative ideas and her passion for the job came across.
Once again, thank you Caitlin.
Kind regards, Kemi
26 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey there,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick service and good easy…
Quick service and good easy communication that made them whole process easy and quick , Thank you Hannah 😀.
8 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Hamed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Visited the York store to discuss an upgrade and got some great customer service from Niki. She took the time to listen to what I needed from a phone and suggested an Google Pixel phone I'd not previously considered.
10/10 would certainly recommend based on this experience.
7 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin was absolutely spot on!helpful…
Caitlin was absolutely spot on!helpful and patience...v good experience...many thanks...so so good, helpful...
7 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent professional friendly…
Excellent professional friendly customer service from Gina. I listened to all the assistants who never faulted on their friendly service to any one that walked into the store. It is unfortunate about the long wait which seems to be the norm in Mobile phone shops.
5 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Keith,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Gina set me up with a new iphone
6 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service instore
6 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Paul,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gina is a STAR
On both occasions when I visited Vodafone York store Gina was super helpful, quick and efficient. Friendly and professional at the same time.
Great experience, I'll be sure to look out for her next time I need anything at the store.
5 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Maria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is the best service ever I…
This is the best service ever I get,Hannah was amazing.
Tank you Hannah
3 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Aldin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Caitlin and Niki were excellent…
Caitlin and Niki were excellent today and I’m happy with my visit
3 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Angela,
Thanks for the lovely review and fantastic support for Caitlin and Niki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone your rubbish
Vodafone your rubbish. Its easier to proof my age.with police!!.im 59
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Danks,
I’m really sorry to hear how frustrating this situation has been for you, and I completely understand why you’d feel upset — especially when you’ve already gone through other forms of age verification without any issues. I appreciate you taking the time to explain this, and I can see why this experience has felt unfair.
Age verification checks are required for certain services, and these are handled by our secure verification system. While I appreciate your age is not in question, we’re limited to the verification methods set by that process, and unfortunately we’re unable to override them manually on social media.
If you’re still having trouble completing the verification, the best next step would be to speak directly with the relevant support team, who can review what’s been attempted so far and advise on the available options. You can reach them via Live Chat on the Vodafone website or by calling customer support.
If you’d like this to be reviewed as a formal complaint, and you’ve already spoken to the appropriate team but haven’t received the resolution you were hoping for, please feel free to reach out to us again. My team will be happy to help raise this further for you via Facebook at vodafone.uk/2Fpnah2.
Thanks,
Vodafone Social Media Team
Excellent service from Caitlain
Caitlin was very patient with me. Gave me all the advice I needed. Gave me all the options. She was due to finish her shift but stayed later to help me through the process. Spoke clearly and was very cheery. Definitely good service and will look forward to seeing her again. Excellent.
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey LysAnj,
Thanks for the lovely review and fantastic support for Caitlain.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jay
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ellie has been amazing
Ellie has been amazing, patient and helpful whilst giving me time to consider options.
The kind of staff member any company should be proud to have on their team.
I feel she went above and beyond to assist me and I will definitely continue with Vodafone whenever it is time to upgrade or renew my contract.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Ann,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay was incredibly helpful and got me…
Jay was incredibly helpful and got me some incredible deals. I had three plans that needed upgrading and he was helpful and had lovely customer service.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - York
Hey Tammy,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.