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Vodafone UK - York Recenzje 

419
•
Wynik TrustScore: 4.5 na 5

4,5

Operator sieci komórkowej
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29/30 Parliament Street, YO1 8RS York, GB

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jay - York store. Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - York

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 29/30 Parliament Street, YO1 8RS, York, Zjednoczone Królestwo

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

419 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(419)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 866

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Jay was very helpful,helped me get my…

Jay was very helpful,helped me get my esim activate the man is a credit to the company and should have his won store 10/10

29 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

No complaints whatsoever

Went in to pay off the rest of my device plan and upgrade to a new phone.
Got served by Nicole and she was lovely and polite. All done quickly and no problems at all.

28 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Sara,

Thanks for the lovely review and fantastic support for Nicole.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant service by Jay really…

Brilliant service by Jay really professional and listening to our needs

28 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hey Rach,

Thanks for the lovely review and fantastic support for Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The experience was fantastic which was…

The experience was fantastic which was mainly due to Hannah, she went above and beyond in order to make sure what I need and I left fully satisfied, would highly recommend the service and she was the reason why

27 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

"Hey Marty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Jay - York store

Jay - York store.

Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hey Lizzie,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Hannah from Vodafone in your was ace

Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Thank you so much Hannah.

22 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Sarah,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Stop contacting me you Vodafone are a…

Stop contacting me you Vodafone are a disgrace iv told you 3 times im taking my broadband away from you inn Oct too fibre broadband iv taken my sons sim card away from you now and my mobile will be very soon can't wait too get away from your targeting bad behaviour im not a well man and you just make it worse so go away and don't answer this reveiw im not allowed too print what I think of your service

3 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hi John,

Thank you for sharing your feedback. I understand from your comments that you've repeatedly asked not to be contacted and that you're frustrated by recent changes relating to your broadband, mobile services, and marketing communications. I'm sorry for the distress and inconvenience this situation has caused.
I sincerely apologise for the difficulties you have encountered with our service. I completely understand the significance of a seamless and hassle-free experience, and I truly regret that we have fallen short of your expectations. Please be assured that this is not the level of service we aim to provide to our customers.

To ensure your concerns are reviewed and addressed by the appropriate team, I recommend contacting our support teams by calling 0333 304 0191 or through Live Chat here: http://vodafone.uk/2LCJiTm
If you ever need anything further, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Jay was very helpful and very…

Jay was very helpful and very knowledgeable and helped with everything I needed. Even gave me some advice on places to visit whilst on holiday.

20 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hey Emily,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing service from Jay

I worked with Jay and he provided amazing service and promptly resolved my issue as well as helped me review my existing account and find me some savings.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hey Nathaniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Great advice, listened and understood my requirements

16 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came to jay with so many issues and he…

Came to jay with so many issues and he fixed them all he’s a credit to the company , thank you so much jay

15 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - York

Hey Ellie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jay in the York Store

Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone.
I had been considering switching providers but after this positive experience I’m staying with Vodafone.

12 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey J McArthur,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Crappy crap crap So got sim downloaded app got…

So got sim ,downloaded app got verification code entered code, sent me back to download app. Tried Toby ,crap as most bots are . Won't let me open / register new account or register new sim or buy a plan because don't have a account. I
don't know how they expect to get new customers. New sim going in bin .
Oh and dont press option 3 to make a complaint if you call them because they just cut you off

14 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Sue,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service 10/10

13 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fab experience

Fab experience, easy going but professional staff. Jay was amazing. Would recommend

11 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

"Hey Jord,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Very knowledgeable

Very knowledgeable, excellent people skills, nothing was to much trouble, fantastic assistant, thank you

10 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Upgrading my phone contract

We went into York store today as my father in laws phone was slow it’s around 9 years old, Faith and sally were excellent, very attentive, my father in law is 78 years old, hard of hearing and has onset dementia, the girls were extremely patient and helped him get a good deal with his broadband and phone contract, they were happy to help with everything, many thanks for there help, excellent service

8 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Peter,

Thanks for the lovely review and fantastic support for Faith and Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service from Faith

Excellent service from Faith in the York branch. Everything was handled efficiently and confidently even though she was only a month into the role. Can’t speak highly enough of her - well done and thank you for making the task easy.

5 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Mr Ivel,

Thanks for the lovely review and fantastic support for Faith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Hannah was so helpful

Hannah was so helpful, she was very polite and clear in helping us with our upgrades

2 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey TW,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service today by Sally

I was served today by Sally who was absolutely amazing, listened to what I wanted and helpfully explained all my options. Thanks Sally for making my experience at Vodafone today so easy!

2 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - York

Odpowiedź od Vodafone UK - York

Hey Alice,

Thanks for the lovely review and fantastic support for Sally.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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