Vodafone UK - Windsor Recenzje 

121
Wynik TrustScore: 5 na 5

4,8

Peascod Street 112, SL4 1DN Windsor, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Zobacz więcej

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Oceniono na 5 z 5

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

  • Peascod Street 112, SL4 1DN, Windsor, England, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

121 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(121)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 200

Napisz recenzję
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Oceniono na 5 z 5

Ali and Sufy were so helpful

I had such a wonderful experience with windsor vodafone.

Sufy and Ali couldn't do more to help me. They even stayed over 1 hour after the shop closed to ensure my upgrade was completed as I had entered the store during opening hours initially and the system was being slow. They got me an incredible deal on my new phone, helped me swap in my old phone and Ali even opened the store 10 minutes early the next day to help my dad do the same with his phone. Service was unbelievably good and Sufy and Ali are an absolute credit to this store.

2 sierpnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi there,

It's great to hear about the positive experience which you had with Sufy and Ali. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into Vodafone yesterday to get…

Went into Vodafone yesterday to get some help with my broken phone. Ali from the store was absolutely fantastic! Amazing help, really knowledgeable. Friendly, and helpful. Helped me to upgrade and sort my phone issue and was generally a great representative for the company

1 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

The staff is absolutely brilliant Sufy…

The staff is absolutely brilliant Sufy Luke Ali
They been absolutely amazing helped me sort out issues with my account and being able to access my account through the app I highly recommend visiting Vodafone Windsor the team is amazing and friendly and always so helpful

31 lipca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Adelina,

Thanks for your review for Sufy, Luke and Ali. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Oceniono na 5 z 5

Great service in Windsor store from…

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced package for less. A great reason to keep stores in place so we can speak f-2-f rather than hours on the phone with no resolution.

28 lipca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Thank you for your review sharon. It's always good to read such complimentary feedback for one of our team. I'm glad Luke could find you a suitable deal.
Thanks again, The Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone branch visit

Gaurav and Ali were very accomodating and gave clear explanation of my current account and best way forward. It was a good costumer experience. They are also polite.

23 lipca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Aurelia,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Gaurav and Ali.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Oceniono na 5 z 5

World-class service from Ali

World-class service from Ali ! And I don’t exaggerate, nor am I on some sort of commission with him ! Totally engaging - positive, resourceful, ‘can-do’ and determined ; lots of emotional intelligence at play and utterly professional. Great support from Luke. Impressive teamwork ! Sorted me out - all with a smile. Vodafone - you have 2 guys with obvious talent ! Nurture them ; promote them !

20 lipca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Jon. Thank you for your glowing review for Ali and Luke. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Service 10/10

Service 10/10
Noreen was very friendly, efficient and solved the issue

16 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi there,

Thank you for reviewing and sharing this feedback for Noreen.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Extremely Helpful windsor staff

Always extremely helpful great service and advice. Both manager Ali and sales advisor Luke. Hard working team. Highly appreciated

14 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Stephen,

Thank you for your review, and for sharing the experience you had in our Windsor store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant customer service from the…

Brilliant customer service from the store advisors Ali. Helped me out with my contract renewal for sim and broadband. Great experience.

13 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Fraja!

Thanks for taking the time to share this great feedback with us. We're delighted you got the help you needed!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Competent professional

Luke was knowledgeable, professional, articulate and friendly. Got the job done and a great representative for Vodafone

13 maja 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Maeson,

Thank you for your review, and for sharing the experience you had with Luke. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

It was a very good experience Sanjay…

It was a very good experience Sanjay was very helpful he helped us everything .

9 maja 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Tamas,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Amazing

Very polite young man Luke was so helpful!

8 maja 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Abbey,

Thanks for taking the time to review and sharing this great feedback for Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 1 z 5

Bad Customer Service, understatement

Router failed whilst in contact and they refused to replace it. Shockingly bad customer service

19 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi there,

We would like to review to your account to see what exactly has happened and why a replacement has not been supplied. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to help, or point you in the right direction to get the support you need.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service from Micheal Manager…

Fantastic service from Micheal Manager in Vodafone Windsor. Thank you

14 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Liam,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I would like to provide my first review…

I would like to provide my first review on Trust Pilot because I received outstanding service from Vodafone Team in Windsor.

13 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Robert,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Good service by sufy

11 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hey Malgorzata,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Michal served me

Michal served me, happy with service I received

9 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi Richard,

Thank you for your review and feedback for Michal.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Amazing customer service from Windsor…

Amazing customer service from Windsor Manager. Thank you for all your help

21 marca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hi customer,

This is a great review for our Windsor store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Fantastic service with lovely manager…

Fantastic service with lovely manager Michael. Great service and excellent advice. Highly recommended Michael to everyone.

1 marca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hey Tory,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I have recieved wonderful

I have recieved wonderful, helpful service from manager Michal today. I will leave your Windsor store veryhappy and recommend the shop to everyone.

1 marca 2024
Opinia niezależna
Logo Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor

Hey Brenda,

Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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