Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Zobacz więcej
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Peascod Street 112, SL4 1DN Windsor, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Zobacz więcej
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Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.….. Would rate the service st... Zobacz więcej
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Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Zobacz więcej
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Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... Zobacz więcej
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Napisane przez firmę
Peascod Street 112, SL4 1DN, Windsor, England, Zjednoczone Królestwo
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had a problem with my phone, just wanted some advice.
3pm door was locked with staff just
Sitting inside.
As soon as we came in, he locked the door.
I don’t know the chaps name, but he really had no interest apart from saying
Soft ware is changing all the time.
At this point a customer? Was trying to
Come in the door which was locked.
It’s a strange way to run a Business.
If he likes opening and closing doors
Perhapes the prison service may be a better job.
M Cranham
Windsor Shop
Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.…..
Would rate the service standard very high

Odpowiedź od Vodafone UK - Windsor
Fantastic customer service from Al.
Explained SIM only contract options clearly sharing his screen as proof (very reassuring!).
Didn’t oversell. Saved me 30% off my previous contract which I was clearly oversold on post a visit to another Vodafone store.
Thank you Al

Odpowiedź od Vodafone UK - Windsor
I’ve been to three different Vodafone locations over the past week, Oxford Circus being one of them, and nowhere have I received such attentive and helpful service. This location’s manager Ali provided myself and my family with a masterclass in customer support, helping us save a significant amount of money on our contract, all the while being very pleasant and welcoming. 10/10 experience, thanks Ali!

Odpowiedź od Vodafone UK - Windsor
Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,

Odpowiedź od Vodafone UK - Windsor
Went in today to sort out my broadband contact. Gaurav in Windsor was super helpful and explained everything super clear. Ended up saving money monthly. Really helpful!

Odpowiedź od Vodafone UK - Windsor
Amazing service at Vodafone in Windsor.
Ali and Jakob were so lovely and incredibly helpful. They made something I have been putting off for ages incredibly easy!
Plus they were hilarious!

Odpowiedź od Vodafone UK - Windsor
Amazing staff amazing people! Would fully recommend Windsor Vodaphone to anyone:)

Odpowiedź od Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor
Jakub, he is excellent and I am very happy to get information from jakub ☺️ very professional and very polite ☺️

Odpowiedź od Vodafone UK - Windsor
Gautama was excellent I got all my answers

Odpowiedź od Vodafone UK - Windsor

Odpowiedź od Vodafone UK - Windsor
Luke in the Windsor shop was extremely helpful and patient. A great service.

Odpowiedź od Vodafone UK - Windsor
At the start of the store visit we did feel like we were being treated passive aggressively. However, after good dialogue we walked away feeling valued as a customer and we are very appreciative of all the support the team provided. Seriously good and we will recommended others to make a visit.

Odpowiedź od Vodafone UK - Windsor
Luke was fantastic and got me a great deal on SIM card upgrade 👍👍👍

Odpowiedź od Vodafone UK - Windsor
I recently visited the Vodafone store in Windsor and had an outstanding experience thanks to the incredible team there.
Ali, the manager, provided absolutely amazing assistance — professional, patient, and genuinely dedicated to helping customers. He went above and beyond to make sure everything was sorted perfectly and that I left completely satisfied.
A huge thank you also to Kimberley, who helped get us over the finish line with her friendly attitude and attention to detail. She made the entire process smooth and stress-free.
Honestly, Ali and Kimberley are the only reason I stayed with Vodafone. Their customer care and commitment are second to none — they’re a true credit to the brand and a shining example of what great service should look like.
If every Vodafone store was like Windsor, everyone would be a customer for life!

Odpowiedź od Vodafone UK - Windsor
Ali and Sufy at the Windsor store were sooo patient, nothing was too much trouble. I went in a couple of days on the trot and they were amazing.

Odpowiedź od Vodafone UK - Windsor
The staff member in store was very helpful Gaurav was very good he help me so much in saving me money they are so nice and kind to me will go back again.

Odpowiedź od Vodafone UK - Windsor
Visited Vodafone Windsor to upgrade my phone today. A little worried and unsure initially but Luke put my mind at rest, was extremely patient and helpful. Wouldn’t hesitate to recommend.

Odpowiedź od Vodafone UK - Windsor
We worked with Mohammed and Ali at the Windsor location and they truly have a customer centric approach.
As Americans moving to the UK they made it easy.

Odpowiedź od Vodafone UK - Windsor
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