Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Reakcja na opinię
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Zobacz więcej
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Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Tunbridge Wells
Napisane przez firmę
Dane kontaktowe
16 Calverley Road, TN1 2TB, Tunbridge Wells, Zjednoczone Królestwo
4,9
Doskonała
318 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Harvey
Harvey was so helpful patient, kind and knowledgeable really great guy.
18 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi there,
It's great to hear about your recent experience and feedback for Harvey. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful
Amadeo was very helpful at the Tunbridge Wells store and went above and beyond when I wanted to upgrade my phone
11 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hello, Millicent,
Thanks for letting us know what an amazing job Amadeo did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Harvey
Harvey in Tunbridge Wells branch was very helpful and explained all the options well for a sim only plan which saved money. He also dealt with a cancellation of contract due to a death in the family and he was very respectful.
16 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hello, Dawn,
It's great to hear about the positive experience which you received in store from Harvey, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store served by amadeo
Came into store served by amadeo, helped with my yahoo email
11 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hello, Chris,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lex in the Tunbridge Wells branch was…
Lex in the Tunbridge Wells branch was really helpful
7 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Elinor,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo in the Tunbridge Wells branch…
Amadeo in the Tunbridge Wells branch was extremely helpful.
5 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Tom,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the branch with Amadeo.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was a delight
Saf was a delight.
Very helpful esp. as I’m not tech savvy.
2 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Franca. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey from the Tunbridge wells…
Harvey from the Tunbridge wells precinct store was incredible, he went over and beyond!!!
I can’t thank him enough for sorting our daughter out with her first phone.
31 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience and knowledgeable staff
Came in last Thursday for some information about an upgrade and to look at some new handsets. Had a chat with the staff and spoke to Lex who was able to talk me through some of the handsets and different options, found it all a bit confusing at first but we were able to get through everything and he was very patient with my lack of tech knowledge! Thanks again for the help
22 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Chris, This is great to see!
Thanks for your lovely feedback, The Vodafone Social Media Team
Lex was brilliant!
Lex, thank you again for all your help the last few weeks! I'll be telling all my friends to come see you.
24 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Michelle, It sounds like Lex has been awesome and really helped with your issues.
Thanks for your awesome feedback for her, The Vodafone Social Media Team
Ali and Scott were fabulous today…
Ali and Scott were fabulous today helping me sort a new pay as you go for my son and sorting my contract. Thanks Team TW.
26 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Louise,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Ali and Scott provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was very helpful & efficient in…
Saf was very helpful & efficient in explaining about my new phone. Excellent customer service.
22 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hello Deborah,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Harvey was extremely helpful and…
Harvey was extremely helpful and pleasant and gave me a great deal
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Helen,
This is lovely feedback for Harvey. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo helped me with Google
Amadeo helped me with Google. Very kind!
14 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Stefano,
Thanks for the great feedback for Amadeo, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Spoken to amadeo who helped me with my…
Spoken to amadeo who helped me with my phone
10 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Roger,
Thanks for reviewing and sharing this feedback for Amadeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Happy Purchase
Wow, iam really happy with the purchase of sim and samsung phone contract with vodafone as well as the staff amadeo was very friendly approch.
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Arun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and polite
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi Sally,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Odpowiedź od Vodafone UK - Tunbridge Wells
Hi David,
Thanks for your review and feedback for Amedeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.