Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
Reakcja na opinię
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Zobacz więcej
Reakcja na opinię
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - Tunbridge Wells
Napisane przez firmę
Dane kontaktowe
16 Calverley Road, TN1 2TB, Tunbridge Wells, Zjednoczone Królestwo
4,9
Doskonała
319 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Harvey was fabulous and very helpful!!
12 września 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Super knowledgeable, kind and helpful
Super knowledgeable, kind and helpful team.
Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly kind and helpful and took the time to expedite the process and provide me with a replacement handset until my new handset arrived. Amazing knowledge and customer care - a credit to Vodafone
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
i went to the store last week thursday…
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. friendly and great attitude, knows what he's doing!
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Danny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone because I was…
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store today 23 July 26
I visited the store today 23 July 26.
Spotless clean, nice and cool on a hot day.
I come every month for my top up bundle.
Always greeted with joy, immediately informed about any waiting time if any.
Shout out to Alex which has great positive energy and his customer service skills are one of the best I ever met in a Vodafone store.
If he is in the store I know for sure that everything will work smoothly.
I’m a Happy customer!
23 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Victor,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey was amazing
Harvey was amazing. So helpful and knowledgeable. Amazing member of the TW team.
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Harvey was FABULOUS
Harvey was FABULOUS. He went above and beyond to help us navigate choosing a first phone for a child. He really could not have done more for us. Thank you, Harvey!
6 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Alexandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient as always!
Alex was very helpful and informative, couldn't ask for more,
18 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Ron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Alex and he was extremely…
Dealt with Alex and he was extremely polite and helpful.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly support that l received from…
Friendly support that l received from staff. Advice was also appreciated. Very patient and understanding
17 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
"Hey Sibonginkosi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex was very helpful his customers…
Alex was very helpful his customers service was brilliant.
22 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was amazing
Alex was amazing, very patient and explained everything really well...top customer service
16 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Nikki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
So glad Alex is back!
So glad Alex is back!! Thank you for sorting my new phone, love it. Always great service in Tunbridge Wells thanks everyone
2 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience today in…
Had a great experience today in Vodafone Tunbridge Wells branch. I visited to upgrade my google pixel 7pro to a Samsung Galaxy s26 ultra and couldn't be happier with the experience. Store was clean, bright and easily accessible.
I was assisted by Alex, who provided insightful advice, in-depth explanations, honest reviews of the product and no question was too much. Alex truly went above and beyond with customer service, and this type of experience is why I have been a customer of Vodafone for well over ten years now, with all intentions to keep it that way.
Thank you Alex and Vodafone Twells, from a very happy customer who will certainly be back.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Nadia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alex at Tunbridge Wells was so helpfull…
Alex at Tunbridge Wells was so helpfull today, he was kind and understanding and sorted the problem quickly. Really goid service, thank you Alex
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Fiona,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Alex for helping wjtb my new…
Thank you Alex for helping wjtb my new phone
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tunbridge Wells
I took my mum out to the Tunbridge Wells shop because we couldn't work out what she'd done with her whatsapp. The younger guys there are always patient and explain everything to both of us. We had a nice surprise and saw Alex - my mum was so happy that he's back. Please pass on our thanks FIVE. STARS.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Irene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very grateful for Diogo
Very grateful for Diogo - shone out as wanting to give exemplary service whereas others visibly couldn’t be bothered
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Phillip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diogo was very helpful with sorting me…
Diogo was very helpful with sorting me out with a new deal. Also very polite and knowledgeable.
29 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey Brigid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Tunbridge Wells
Hey King,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.