Vodafone UK - Sunderland Recenzje 

176
Wynik TrustScore: 5 na 5

4,8

40A The Bridges, SR1 3LB Sunderland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 40A The Bridges, SR1 3LB, Sunderland, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

176 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 419

Napisz recenzję
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Oceniono na 5 z 5

Great experience in The bridges Sunderland store

Mark was very helpful, good advice and nothing was a bother
Andrew was observed to be very king and patient to an elderly gentleman who was struggling with his phone
Good experience in the The Bridges store

15 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Anthony

Anthony was absolutely awesome, sorted out upgrades, great customer service 👍

14 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Leeann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service today sorted me out…

Excellent service today sorted me out and saved me money

12 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Deborah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The service received was perfect and…

The service received was perfect and she made things very smoothly and stress free

5 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Got old numbers transferred staff…

Got old numbers transferred staff friendly

4 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Rryan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent Service

Thank you Andrew in the sunderland store for helping me get a good deal on my partners phone.

3 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great friendly service

Great friendly service

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mark great help save me a few quid on…

Mark was a great help save me a few quid on me bill while keep great tariff

5 lipca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Ross,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Omg mark from Vodafone exceeded Al my…

Omg mark from Vodafone exceeded Al my expectations, after his amazing service,customer care, was surreal after breaking my pixel mobile, he sorted me out with an amazing deal, asap, can't thank this guy enough 10 stars if possible.

3 lipca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Kim,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jen was patient

Jen was patient, i felt at ease and she explained everything fully. You should have her cloned!

1 lipca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Violet,
Thanks for the lovely review and fantastic support for Jen .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bought a new phone yesterday both…

Bought a new phone yesterday both Andrew and Mark were very professional and courteous.had a small issue with phone and went back to see Andrew who sorted my phone out outstanding service

1 lipca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing service from Donna highly…

Amazing service from Donna highly recommend! So helpful and guided us through everything brilliantly. Excellent experience!

7 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hi Mandy.

We're so happy to hear that you had such a positive experience and found our guidance helpful.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great staff

Great staff. Very helpful. Got everything I needed with no problems at all

5 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hi Brooke.

We appreciate you taking the time to leave us this review. We're so glad to hear that our team was helpful and that you had a great experience getting what you needed!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I experience one of the top class…

I experience one of the top class service in vodafone by Donna and definitely I’m coming back here very soon.

4 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Anthony was amazingly helpful specially…

Anthony was amazingly helpful specially with giving me details for roaming and upgrading my account with a brand new S25

2 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Daniel,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Oceniono na 5 z 5

Andrew was very helpful and…

Andrew was very helpful and professional. Told him what I was looking for and he talked through options,lots of good advice given and walked away happy with a knew phone. Would shop here again.

1 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

5 star to Donna

Hello,

Donna was great help today so friendly she’s a credit to the Vodafone store Sunderland, she went above and beyond to make sure we got the best deals
Massive 5 star!

5 maja 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Anthony,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

very helpful

Went to sunderland store to get help with getting home broadband and adilah was the best help. Got sorted within 20 minutes after id struggled with the app.

4 maja 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Donna was great and helpful when…

Donna was great and helpful when upgrading my phone today

4 maja 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Donna

Donna , guided us thru the whole experience brilliantly.
Made us welcome and sorted exactly what we needed.

2 maja 2025
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Edward,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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