Vodafone UK - St Helens Recenzje 

180
Wynik TrustScore: 5 na 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

Reakcja na opinię

Oceniono na 5 z 5

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

180 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(180)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 120

Napisz recenzję
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Oceniono na 5 z 5

Brilliant customer service in at Helen’s store

I was served by a lovely man called John in the St Helens store. He was Very knowledgeable in his job and I left with more than I expected and a saving as well! Would definitely recommend vodaphone as a service provider and A* customer service by John.

15 lipca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Ang,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Volin managed to save me £20 on my sim…

Volin managed to save me £20 on my sim deals, great customer service

14 lipca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Susan,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had a super tricky problem with a sim…

Had a super tricky problem with a sim swap that 3 people at other branches couldn't figure out. Colin had the patience and know how to get it fixed

1 lipca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

John was very helpful

John was very helpful, patient, help me understand what my new plan is ,and very friendly

30 czerwca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very knowledgeable and great service…

Very knowledgeable and great service from the member of staff. Got an upgrade and also switched home broadband as it was a cheaper.

19 czerwca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Elaine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Saved money

I came into Vodafone as I was paying way too much for my sim card deals.
I spoke to Colin who changed my sims to unlimited for less than my current price and also found a great deal for my daughter.

18 czerwca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

This is great to hear Laura and I'm glad you were able to get a really good deal for you and your daughter. Thank you for the review!

Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

A very warm welcome from John, they were very helpful and got seen in no time.

17 maja 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Jaymie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gavin was excellent in setting up my…

Gavin was excellent in setting up my new mobile phone. Can not fault the service

17 maja 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Bev,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I went to my local store and Colin…

I went to my local store and Colin assisted in transferring my data from one device to another.

17 maja 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I went in the store to pick up my new…

I went in the store to pick up my new device, Colin was very helpful in helping to set up my new device.

29 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey John,

Thanks for the lovely review and fantastic support for Colin .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I’m with Three but they happily took…

I’m with Three but they happily took their time to help me with a problem I was having while the Three shop was very full.

Great customer service and you could tell they genuinely enjoy serving people.

25 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gavin was amazing made upgrading our 2…

Gavin was amazing made upgrading our 2 phones so easy.
10/10

12 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Louise.

We appreciate you taking the time to leave us a review. We're so happy to hear that upgrading your phones was made easy for you.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

John is like Mr kipling cakes he's…

John is like Mr kipling cakes he's exceedingly amazing at doing the job

Thank you mate

Darren

7 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Darren,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic, so helpful. Lovely gentleman. Fixed my phone in minutes. He is a credit to your team. Thank you

2 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hey Carol,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I went into store as my sim card wasn't…

I went into store as my sim card wasn't working, I'd set up an e sim by mistake, Colin helped to resolve the issue and gave me an actually sim. I'm back up and running, quick and efficient.

15 marca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Sally

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Gav has been super helpful

Gav has been super helpful

18 marca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Shaun,

Thanks for taking your time to leave this review for Gav. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Staff very helpful

Staff very helpful

14 marca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Charlie. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

John was brilliant very helpful and…

John was brilliant very helpful and patient

11 marca 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hi Melita,

Thank you for your review for John. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Had to trade my phone back into store…

Had to trade my phone back into store after an upgrade last week. Colin served me both times and made the process quick and simple.

26 lutego 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hello Sandra,

It's great to hear about the positive experience which you received in store from Colin, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

Great service, really helpful! Deffo go back

18 lutego 2025
Opinia niezależna
Logo Vodafone UK - St Helens

Odpowiedź od Vodafone UK - St Helens

Hello, Paul,

That's great to hear! We appreciate the feedback.

Thanks again,
Vodafone Social Media Team

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