Vodafone UK - Richmond Recenzje 

131
Wynik TrustScore: 4.5 na 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

131 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(131)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 680

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Humzah was v helpful

11 września 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service, nice people, good conversation, very helpful , particularly Humzah

8 września 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Benjamin,

Thanks for the lovely review and fantastic support for Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

My first experience with Vodapphone is…

My first experience with Vodapphone is quite impressive Fiorela very patient & co
Annie H.mmunicated well. Thank you

29 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Came in to replace my sim and the…

Came in to replace my sim and the service I received was great. Special shoutout to Uzair, helped me throughout the whole process. Great service and a wonderful store to visit.

22 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Malik,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Uzair and Fiorela helped me

Uzair and Fiorela helped me
Massively today and solved an issue I had been facing for months when trying to switchy account from
Voxi to Vodafone while keeping my number. Appreciate you guys!

28 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Rafael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I switched from EE to Vodafone

I switched from EE to Vodafone. Uzair and Amo were very helpful and professional throughout my whole experience. I would say they are very efficient managers and would recommend to anyone that wishes to switch to Vodafone

5 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 2 z 5

I’m a bit loss for words

I’m a bit loss for words, I came into renew my expired plan and i don’t know if i came into the shop at the wrong time or what but there was a staff member talking very inappropriately , I was told by the staff members in a casual conversation while I was doing my upgrade with, his name was amor the store manager, I might be mistaken but I’m sure that’s what he has said and I just thought it was a very strange thing to say in a public area
I kept getting provoked to do a trust pilot review so here you guys go!!!

13 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey David,

We apologies for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

If you still need any help with this or would like us to look into anything further, please chat with us on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great experience and very helpful and…

Great experience and very helpful and fast!!

12 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Bahadir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Yaser was incredibly helpful

Yaser was incredibly helpful. He sorted out my problems and proposed an excellent upgrade in terms of phone and cost.

11 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey David, ​

Thanks for the lovely review and fantastic support for Yaser. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Perfect service from Yaser and munaf

Perfect service from Yaser and munaf

25 maja 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Kim,

Thanks for the lovely review and fantastic support for Yaser and munaf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Yaser has been brilliant

Yaser has been brilliant. I have had issues with the data on my iPhone for two weeks and various Vodafone staff (both over the phone and in person) have tried to sort it out with no success.
As the issue had still not sorted itself out I went back to the Richmond shop this afternoon and Yaser fixed the issue within 3 minutes by turning off my VPN - brilliant. Very pleased with the service.

25 maja 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey there,
Thanks for the lovely review and fantastic support for Yaser.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Superb service from Yaser and the team

Superb service from Yaser and the team, extremely helpful and efficient.

24 maja 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Chris,

Thanks for the lovely review and fantastic support for Yaser and the team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Tarek and Yaser

Great service from Tarek and Yaser.
Very good advice on upgrading 3 plans.

22 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, Tarek was extremely helpful and swift!

19 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Oliver,

Thanks for the lovely review and fantastic support for Tarek.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service Richmond

Great service Richmond

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited Vodafone in Richmond

I visited Vodafone in Richmond
Lovely team super helpful staff
I upgraded my contract and got WiFi device
Team member who helped me today is from Gujarat I give him a 5 star 10/10

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hi Maryam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Munaf was Marvellous

Advisor helped me with some technical issues that I was facing.
He was very helpful and very polite.
Great service would definitely recommend.

7 marca 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hi there,

We’re grateful for your fantastic feedback for Munaf, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Fiorela was Very accommodating

Fiorela was Very accommodating
Completely assisted me by heart
Pretty approachable
Explain well and meet my help

17 lutego 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Thanks for your feerback 😊 All the best, The Vodafone Social Media Team

Oceniono na 5 z 5

munaf is number 1

The staff in the store are excellent. Especially Munaf is a genius. smart guy honestly.

13 lutego 2025
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hi Attila,

We appreciate your positive feedback for Munaf. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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