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Vodafone UK - Richmond Recenzje 

126
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Wynik TrustScore: 5 na 5

4,8

Operator sieci komórkowej
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15 The Quadrant, TW9 1BP Richmond Upon Thames, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to leave a wonderful review for Zeb at Vodafone Richmond. Although the store had already closed, Zeb noticed that I was looking for something and kindly let me in so he could help.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Uzair and Ali were amazing help. After speaking to other competitors on the high street, they managed to give me a great deal and were so helpful and kind. Could not recommend them more. Thank you to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Richmond

Napisane przez firmę

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Dane kontaktowe

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 574

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Oceniono na 5 z 5

I would like to leave a wonderful…

I would like to leave a wonderful review for Zeb at Vodafone Richmond.

Although the store had already closed, Zeb noticed that I was looking for something and kindly let me in so he could help. My enquiry was only about a charging cable, but he still assisted me with such genuine enthusiasm, kindness and professionalism.

Of course, no one should ever expect staff to work after closing time, which is exactly why his gesture felt so exceptional. It is increasingly rare to meet someone who is so genuinely committed to helping a customer and who brings such positive, generous energy to the experience.

Vodafone is very lucky to have an employee like Zeb. Thank you again for your kindness and outstanding customer service.

18 lipca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey lesya ,

Thanks for the lovely review and fantastic support for Zeb.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Uzair and Ali were amazing help

Uzair and Ali were amazing help. After speaking to other competitors on the high street, they managed to give me a great deal and were so helpful and kind. Could not recommend them more. Thank you to Uzair and his team!

12 lipca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Amelia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Uzair and Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I walked into the Richmond branch to a…

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely fast and efficient. I highly recommend you see this employee of Vodafone. Thank you

30 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Richmond

Hey Mehrnaz,

Thanks for the lovely review and fantastic support for Uzair.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service from Humzah in Vodafone

I came into the store today and need some help understanding my plans. I spoke to Humzah and he was very clear, helpful and kind. He helped reduce my bills and really helped me get better deals for me and my family. His customer service was amazing. I highly recommend seeing Humzah.
Thank you.

29 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Artekblue,

Thanks for the lovely review and fantastic support for Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I recently completed my Vodafone…

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward.

What made the experience even better was that Uzair helped me with my last upgrade a few years ago, so it was great to see he still works for Vodafone. I remembered how excellent his service was back then, and this time was no different. He took the time to explain everything clearly and made sure I got the best option for my needs.

Excellent customer service from start to finish. Thanks again, Uzair—I wouldn’t hesitate to recommend you!

25 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Omar,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

No internet at all, my family hate me

It is extremely frustrating dealing with Vodafone. The bot is poor. Too many times you have to repeat when entering things. When I selected the time for an engineer visit it wouldn't let me select the time. Poor functionality.
My internet is poor. It drops out frequently and does not deliver the 500mb that I am paying for. My 2 kids are doing exams and now we are without internet altogether at the worst possible time. We now have to wait a whole day for it to be checked. This is very stressful. I tried to make a complaint and the agent tries everything to stop me doing it. Agent refuses to tell me either an email address or a physical address for me to write a compliant. How is this legal? This is the fourth day within the first 2 months of switching. And now no connection at all. My family hate me for switching.

20 maja 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hi Tim,

I’m really sorry to hear about your experience, I can completely understand how stressful this must be, especially with your children preparing for exams. This isn’t the level of service we aim to provide, and I’m sorry for the inconvenience caused.

Issues with intermittent connection and no service at all are understandably frustrating, and I can appreciate how important a stable connection is for your household right now. The problems you’ve faced with booking the engineer and using the bot also don’t sound like a smooth experience, and we’ll certainly take that feedback on board.

We definitely don’t want to make it difficult for you to raise a complaint, and I’m sorry if it felt that way during your interaction. Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Pretty good experience in the shop

Pretty good experience in the shop. Might come back again for the service

16 maja 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amo and Humzah were very helpful…

Amo and Humzah were very helpful patient very polite providing face to face

15 maja 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Aline,

Thanks for the lovely review and fantastic support for Amo and Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Humzah was incredibly helpful

Humzah was incredibly helpful, polite, patient and provided excellent customer service.

20 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hi Bea 😀 Thank you for reaching out and providing feedback for the great support you've received from Humzah. If you ever need any help in the future you know where we are. I hope you enjoy the rest of your day. Liam

Oceniono na 5 z 5

I was served by Amo and Humzah

I was served by Amo and Humzah
Highly professional will highly recommended to my connections

15 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Sian,

Thanks for the lovely review and fantastic support for Amo and Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good experience in Vodafone's Richmond store

Today I visited Vodafone store in Richmond, West London. I had a difficult experience with Vodafone's online service yesterday - it took 2 hours and I wasn't completely satisfied I had been given correct advice by agent. I visited the Richmond store today and was dealt with superbly in person by Humzah who managed to correct what had been done by the online agent. A big thumbs up for Humzah! Apparently it is common for store staff to have to sort out unsuitable advice given online.

2 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Rosemary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful and speedy service.

Very helpful and speedy service.

31 marca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

The Vodafone team were great and Humzah…

The Vodafone team were great and Humzah was really helpful

31 marca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Humzah and Uzir are very professional…

Humzah and Uzir are very professional and so helpful.
A true lovely experience updating my phone.

30 marca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Susan,

Thanks for the lovely review and fantastic support for Humzah and Uzir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Humzah was so helpful

Humzah was so helpful, knowledgeable about products and sorted a temporary workaround till new phone arrived. Excellent customer service

26 marca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very friendly and helpful experience

Very friendly and helpful experience. Thank you Humzah & Cindy 🙏

16 marca 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Dan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ali its absolutely amazing and fantastic

28 lutego 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Lexton,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Spoke to Zeb and he was amazing help…

Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.

27 lutego 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Uzair and the store manager Amo were…

Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.

26 lutego 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Krisztina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Zeb from Vodafone Richmond was amazing…

Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!

31 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Richmond

Odpowiedź od Vodafone UK - Richmond

Hey Kashif,

Thanks for the lovely review and fantastic support for Zeb.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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