The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Zobacz więcej
Reakcja na opinię
224-226 High Street, BR6 0LS Orpington, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Zobacz więcej
Reakcja na opinię
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Zobacz więcej
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Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Zobacz więcej
Reakcja na opinię
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
224-226 High Street, BR6 0LS, Orpington, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!

Odpowiedź od Vodafone UK - Orpington
Once again I was served by Jayden. This is my 3rd time with him, and he's always well-mannered and patient. I had issues with my Vodafone app, and he was able to resolve it right away. Will always recommend.

Odpowiedź od Vodafone UK - Orpington
Just great .... very pleased with all the help l got .... a great big thank you .....

Odpowiedź od Vodafone UK - Orpington
Professionalism ,knowledge and friendliness of Jess

Odpowiedź od Vodafone UK - Orpington
Edward was fantastic and helped me with an extra line for my business.
He was helpful and friendly and I was very happy with the service.

Odpowiedź od Vodafone UK - Orpington

Odpowiedź od Vodafone UK - Orpington
Manager Henry was extremely helpful with regard to hearing aid accessibility and which phone would be suitable. Jess was very helpful with regard to purchasing a new phone.

Odpowiedź od Vodafone UK - Orpington
Ethan was so helpful sorting me out a new phone and transferring all my data and setting it up for me. Very happy with my experience and he was very informative

Odpowiedź od Vodafone UK - Orpington
Thank you to Orpington branch especially Ethan who’s been phenomenal helping me and his patience for addressing my concerns. He’s a star.

Odpowiedź od Vodafone UK - Orpington
Ethan and Jess were absolutely brilliant helping move my number over. We’re so efficient and made the process so easy. Very polite and professional

Odpowiedź od Vodafone UK - Orpington
Edward was very patient and explained things really well. Taken time to go through everything step by step. A credit to Vodafone. He is very professional and caring.

Odpowiedź od Vodafone UK - Orpington
Jay den was very helpful and
gave me a good insight on prices for my broadband.

Odpowiedź od Vodafone UK - Orpington
Ethan so helpful getting all my photos back after they were lost. Top professional and great technical knowledge, welcoming and very easy to talk to

Odpowiedź od Vodafone UK - Orpington
Ian - who I believe is the Orpington store manager - gave me the most engaging, considerate, patient and professional service I've possibly ever experienced! He did the data transfer onto a phone his colleague had arranged for me a few days earlier, which due to the age and condition of my old device took a while. He also resolved some queries I’d had. His easy manner, knowledge, clear communication and evident commitment to customer satisfaction were pure joy to behold. I'm in the 'winter' of my working life, but after glimpsing some of Ian's interaction with colleagues and other customers, if I had my time again this is a guy I would love to have worked with - or for!! What an asset to your company.

Odpowiedź od Vodafone UK - Orpington
Refer Vodafone,Orpington, Kent.
I am a longtime Vodafone customer.
A key part of the Vodafone service is that you can visit any shop and get immediate face to face help.
Henry at Orpington exemplifies this service. He is always courteous,
patient and understanding,
and ensures the any issues are solved.
This is in stark contrast to many big brands who just shunt you off to an Online Chatbot where you go round in circles.
Tim Boulton

Odpowiedź od Vodafone UK - Orpington
Ethan was absolutely amazing helping me with my phone, thank you so much

Odpowiedź od Vodafone UK - Orpington
Fantastic service from Henry, nothing was too much trouble. Exemplary service from start to finish.

Odpowiedź od Vodafone UK - Orpington
Edward was great and helped us save money even with a new device. Very patient and friendly. Much appreciated

Odpowiedź od Vodafone UK - Orpington
Edward helped me sort out a new device and sim plan. I came in as my currently device has a fault and I needed a bigger phone with a larger screen. He explained everything and got things through quickly, without me feeling rushed

Odpowiedź od Vodafone UK - Orpington
Jayden was excellent,patient and clear in explaining everything

Odpowiedź od Vodafone UK - Orpington
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.