The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Zobacz więcej
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Lokalizacja
Zmień lokalizację224-226 High Street, BR6 0LS Orpington, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Zobacz więcej
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Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
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I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Orpington
Napisane przez firmę
Dane kontaktowe
224-226 High Street, BR6 0LS, Orpington, Zjednoczone Królestwo
5,0
Doskonała
296 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Once again, rescued by Vodafone ( on a Sunday too!)
Had a minor problem with my basic mobile phone, which led to me missing an important text yesterday!Different staff helped me today (Ethan and Edward) but the helpful and efficient attention I received was,as,usual. delivered with great expertise and patience'
22 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Joyce ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience
Was having a really stressful week and my sim card not working topped it all off but Ethan helped me sort it with ease! Thanks so much.
14 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ethan was a super star
Ethan was a super star - great support, friendly and can do attitude
14 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was able to help me out with my…
Jayden was able to help me out with my Voda App problem. Very helpful indeed.
13 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was very helpful with our data…
Jess was very helpful with our data transfers and helping set up our phones. Very friendly and professional.
11 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Barrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent support in store by Jess
Helpful, professional and informative. Excellent service provided by Jess in store. She guided me through the whole process of upgrading my phone and was very knowledgeable. Highly recommended.
10 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hi Alison,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amazing service,Jayden was very kind…
Amazing service,Jayden was very kind and explained all I asked
9 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Vasilica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed to change my SIM card
I needed to change my SIM card, and Edward helped me through the whole process. He was very friendly, patient, and helpful, and explained everything clearly. The issue was resolved quickly and smoothly, and I was absolutely satisfied with the service. I would highly recommend Edward to anyone who has any problems or questions.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional at the renewal of my…
Exceptional at the renewal of my contract ! Very easy to converse with!
Jess was very compertant and a good bonus to your staff.
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Edward
Came in with issues with my SIM cards and roaming. Edward was very helpful and sorted everything out. Thank you.
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Nikki,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward gave great service and was very helpful. Would recommend
4 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Steve,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward helped us sort out an issue with our phone. Very friendly
3 lutego 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward went above and beyond
Edward went above and beyond, he provided great customer service. Really appreciated his effort, this is what you wish when going to a branch! Thank you again
31 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a very professional experience…
I had a very professional experience today with Jayden. He gave an excellent service & I'm more than happy
28 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Anne,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodaphone
Jayden welcomed me really well, he explained everything to me so that I understood it, he was really helpful and gave good customer service
26 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into store
Popped into store, for info on home broadband. Spoke to Henry, I was pleased with what he offered so decided to move providers for home and mobile I'm very happy
23 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was polite
Jayden was polite, respectful and very profess. I wish him well.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Orpington
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry, Jess and Jayden. Vodafone stars!
To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!
16 stycznia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Orpington
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.