Vodafone UK - Lowestoft Recenzje 

152
Wynik TrustScore: 5 na 5

4,9

65/67 London Road, NR32 1LS Lowestoft, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Lowestoft

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 65/67 London Road, NR32 1LS, Lowestoft, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41 691

Napisz recenzję
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Oceniono na 5 z 5

Brilliant service

We're getting a bit long in the tooth now and often get in a muddle with technology so any time we have a problem we tend to pop into the store. They always sort things out and explain how everything works without making me feel stupid. Never had such good service anywhere else and I'd recommend going here if you are a senior citizen or are not tech savvy. Service with a smile doesn't even touch it.

15 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Had such a great experience when I went…

Had such a great experience when I went into store to collect my phone. Bob was a star, went through everything with me and got me sorted straight away. So impressed. Thank you Bob.

30 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Laura,

Thanks for sharing your experience here and your review for Bob. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Bob at store was really knowledgeable…

Bob at store was really knowledgeable and very helpful. Sort out all mine and wife's queries.

27 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Vinid,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Bob was absolutely fantastic

Bob was absolutely fantastic. So helpful managed to upgrade me after I'd broken my phone and my contract now works out cheaper. Service and quality was wonderful. A pleasure as always x

25 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey Kathryn,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great person

Great person easy to talk to cares about customers

20 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Sophie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Bob Lucas and James but especially Bob…

Bob Lucas and James but especially Bob and Lucas have been absolutely brilliant and helpful. Best customer service what I have ever recived.

15 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Vivien,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant

Saw Scott. Very helpful and friendly staff.

7 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey Sophie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bob was very helpful at Lowestoft store…

Bob was very helpful at Lowestoft store made us feel really comfortable and got through process quickly highly recommended

7 listopada 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey,

Thanks for the lovely review and fantastic support for Bob at the Lowestoft store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Lied about the a14 5g not having a…

Lied about the a14 5g not having a headphone jack.they said only the 4g version has one that's a lie and I believe they did that shoddy sale tactic because vodaphone isn't 5g ready yet.wrong and immoral behaviour from all 3 salesmen that spoke to me

31 października 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi David,

Thanks for your review. This isn't how we want any of customers feeling, it's important you have the right product to suit you. If you'd like us to look into this, please feel free to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (Formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service from Bob

Fantastic service from Bob, super helpful, highly recommended

31 października 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi there,

Thank you for taking the time to review and share your feedback for Bob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Lovely staff extremely helpful and…

Lovely staff extremely helpful and genuine bob was very good in handling the issues I had and sorted them extremely fast

6 października 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey Brandon,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James and Lucas were great

As always an amazing experience st the lowestoft branch. Lucas and James were really helpful and patient with me. Every time I visit the store its always a 5* experience

17 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Absolutely brilliant.

Absolutely brilliant,fixed my problem within minutes,gave me great advice and all done with a smile, so friendly,you deserve five stars Lucas at Vodafone Lowestoft.

28 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey Lian,

Thanks for letting us know what an amazing job Lucas did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Bob made my day go as easy as possible

Bob made my day go as easy as possible
So happy with the service and smiles happily recommend going in and seeing the team
Bob and Lucas made my experience perfect and flawless

28 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi there,

What super feedback for Bob and Lucas! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful…

Bob was very helpful and patient with me. He explained everything so I could make an informed decision.

24 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Jenny,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Lucas and Bob such fantastic guys and…

Lucas and Bob such fantastic guys and extremely helpful

24 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Nice staff.

16 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi there,

Thank you for leaving such a great review! If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Lucas was brilliant

Lucas was brilliant, could not be more helpful! He even kept my daughter entertained. Fantastic guy!! Need a raise

16 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hi Ryan, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team

Oceniono na 5 z 5

Supportive of individual needs

I took my elderly father who is hearing impaired into your Lowestoft branch today to set up a basic contact, we were assisted by Bob, He was so patient and supportive of his needs. Bob joked with my dad and even cleaned his phone for him. He made it as clear and easy as possible.

14 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey Cindy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Made my upgrade experience as easy as…

Made my upgrade experience as easy as possible
Nothing was too much to ask
Felt the family team spirt was served by BoB
He made my experience in-store so easy and was friendly
I left the Vodafone store Lowestoft happy

7 września 2023
Opinia niezależna
Logo Vodafone UK - Lowestoft

Odpowiedź od Vodafone UK - Lowestoft

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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