This is in Oxford street, Rahim was so helpful and friendly, and just so patient and really tried to give us solutions to all our problems. Best advisor I’ve ever encountered with Vodafone!
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęOxford Street Barratt House 341-349, W1C 2JE London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Syed was absolutely brilliant! I am completely thick about anything technical and I dread going into phone stores. But he was kind and patient and fixed everything, from inserting the SIM card into my... Zobacz więcej
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The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Zobacz więcej
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Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- również w kategorii:
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - London Oxford St Experience
Napisane przez firmę
Dane kontaktowe
Oxford Street Barratt House 341-349, W1C 2JE, London, Zjednoczone Królestwo
4,9
Doskonała
327 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Pradeep in the oxford street store was…
Pradeep in the oxford street store was very helpful and wonderful the entire experience was too good
21 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Ankit,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim was very helpful and patient in…
Rahim was very helpful and patient in getting my new phone set up. Including 6 different apps and helped me adjust the settings for my use very efficiently. Very knowledgeable. Helped me greatly.
18 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Hugh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service from Hamide, super helpful - thank you!
15 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had quite a complicated case getting…
We had quite a complicated case getting an unlimited sim and Hamide helped tremendously. Great service!
9 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Georgie,
Thanks for the lovely review and fantastic support for Hamide.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamide in the Oxford St branch was a…
Hamide in the Oxford St branch was a delight to deal with. Exemplary client service. Professional, efficient and kind. Thank you.
9 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Nick,
Thanks for the lovely review and fantastic support for Hamide.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The level of knowledge and customer empathy
The level of knowledge and customer empathy was very high.
My in store contacts at the Bond Street store were Safae and Sachin.
6 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Stephen,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hamide was super helpful after…
Hamide was super helpful after correcting my details which were put in the system incorrectly and offered me a better plan. Thank you
2 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey,
Thanks for the lovely review and fantastic support for Hamide.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a very pleasant experience today…
I had a very pleasant experience today when Pradeep served me. Amazing customer service and helped me a lot
1 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rico the Sales Advisor at Oxford Street shop…
Today I had the pleasure of changing my mobile data provider with Rico, a great sales advisor on the Oxford Street shop. He knew everything and was able to explain to me clearly what I was signing up for, he even advised me to go for options that were discounted versions of what I was looking for. I’m really pleased by his service and would recommend everyone to join Vodafone as they make it EASY!
26 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Kaya,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Safae was absolutely outstanding with customer care!
Safae made my day and she should be promoted as a manager. She proved that honest and ethical people and companies such as Vodaphone still do exist (unlike EE who I gladly left because EE are very dishonest and unprofessional). Safae was outstanding as she was knowlegeable and professional at all time, but also very patient as she assisted me throughout - including providing me with reasonable adjustments due to my visual impairment. Thanks so much for this amazing service and best wishes for your career!
24 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Safae.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team were really happy friendly and…
The team were really happy friendly and willing to help and answered all questions
Showed me all options and prices and appeared to be really fair in their advice
19 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Lucy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safae was amazing
Safae was amazing! Really went the extra mile in setting me up with a great plan! Deserves employee of the month!
14 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Kyri,
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
Pradeep at Vodafone was absolutely…
Pradeep at Vodafone was absolutely fantastic! His professionalism, patience, and in-depth knowledge made my experience seamless. He went above and beyond to resolve my issue quickly, explaining everything clearly and with a friendly attitude. Vodafone is lucky to have such a dedicated employee. Highly recommend Pradeep for anyone needing top-notch service!
6 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hi Anthony, we are pleased to hear that the service was of excellent quality. It's great to see Pradeep's knowledge made your experience enjoyable. Thank you for the 5 star rating and taking the time to feed this back to us.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Meza was great this is my second time…
Meza was great this is my second time around that l have a great service with Vodafone your team is an asset to your company.
30 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Sumru,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bond Street Help With Mum
Came into the Bond Street store to help my Mum buy a new phone. Levent was very helpful and explained all the options in a very clear way (and basic for my mum) and we walked away with a new phone.
26 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Sophie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to the Bond Street store and was…
I went to the Bond Street store and was helped by Levent. He was very friendly and helpful, explaining all the details of my plan with me and found me a good deal!
26 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Meza was really helpful and explained…
Meza was really helpful and explained everything in detail for me. He made the experience extremely easy and simple. Give him a raise!
24 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Beshoy,
Thanks for the lovely review and fantastic support for Meza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rico was very polite and helpful and…
Rico was very polite and helpful and deserves the 5 star rating
17 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Theresa,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service and friendly staff
Good service and friendly staff. I was supported by Sharik today in getting sim only contracts. I found Sharik’s mannerism incredibly professional and super friendly. He had great advice according to me and my families data needs. The process did not take too long and I found he was really patient in setting me up and explaining all of the process. I also interacted with another lovely colleague Hiba who also had great knowledge and expertise. Thank you and I will be back again very soon.
16 maja 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.