This is in Oxford street, Rahim was so helpful and friendly, and just so patient and really tried to give us solutions to all our problems. Best advisor I’ve ever encountered with Vodafone!
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęOxford Street Barratt House 341-349, W1C 2JE London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Syed was absolutely brilliant! I am completely thick about anything technical and I dread going into phone stores. But he was kind and patient and fixed everything, from inserting the SIM card into my... Zobacz więcej
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The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Zobacz więcej
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Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- również w kategorii:
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - London Oxford St Experience
Napisane przez firmę
Dane kontaktowe
Oxford Street Barratt House 341-349, W1C 2JE, London, Zjednoczone Królestwo
4,9
Doskonała
326 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Shockingly bad data reception in Central London.
Have been with Vodafone for six plus years in the last six months the signal that they use has got drastically weaker and weaker I work in main London and cannot get a data signal in Victoria all the way up to Oxford Street I also have an office over at Liverpool Street that I cannot also get no data.
24 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Jess,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Rico and Clemence at Oxford street…
Rico and Clemence at Oxford street store has been VERY VERY helpful, resourceful, and resolve the issue ON THE SPOT that I couldn’t resolve over the phone for the past 3 days!
I would recommend to any Vodafone customer if they can’t solve the issues book a in person appointment with them. Very pleasant customer service experience.
24 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Timo,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rico and Clemence.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mohammed Rahim was the best he helped…
Mohammed Rahim was the best he helped us so much i had a great experience he made everything really easy
9 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Talya,
Thanks for the lovely review and fantastic support for Mohammad Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mohammed Rahim was extremely helpful…
Mohammed Rahim was extremely helpful and resourceful. Because of him, we became a Vodafone customer. Thank you for all your help Rahim.
9 września 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Dogan,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David was very efficient and helpful
David was very efficient and helpful. New phone in 30 minutes
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Fahic,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim is the best
Rahim made my experience smooth and enjoyable. He has explained everything and made it clear.
He was really kind and funny.
I have put this upgrading experience for a year. He was amazing, can't recommend him enough
17 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
10/10
The best experience, thanks to Rahim! He was so patient and extremely helpful. Would definitely return to this store because of his service.
17 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Great job from Rahim and osman
Great job from Rahim and osman. Really nice to be a customer of vodaphone for the last 12 years
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Ingrid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person is nice to Rahimhelp me
The person is nice: Rahim the person is nice to help me
14 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Theingi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Osman!!
Osman was fantastic!! He sorted out my new phone for me, he was very patient. A real credit to the company!! Thanks a million!
10 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Paula,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you mani made my journey easy
Thank you mani made my journey easy
Lovely store
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you mani for helping me and…
Thank you mani for helping me and making it a simple procedure 10/10
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Adam,
Thanks for the lovely review and fantastic support for Mani.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
All great
All great , super service , Safae has been incredible , very helpful
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Igor,
Thanks for the lovely review and fantastic support for Safae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding Service from Safae and Uzzy at Vodafone Store
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street.
Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered to follow up once I left. That same evening, she emailed and texted me, and shortly after, Vodafone confirmed my device return was processed.
When I returned to drop off the device, Uzzy immediately recognized me from a previous visit. Despite me not having a few usual items, he didn’t make it complicated. He asked smart questions, found a solution, and got it done quickly.
Their focus, friendliness, and willingness to help made a big difference. The process was seamless. Vodafone is lucky to have both Safae and Uzzy on the team.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Sineerat,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Safae and Uzzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So so helpful
So so helpful. Everyone in the store went out of their way to get the best solution for me including searching stores near and far for the phone I wanted.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Molly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Oksana,
Thanks for the lovely review and fantastic support for Rahim. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim the star
Rahim was very patient and helpful when serving me. He was very friendly and respectful. He made me feel comfortable in the store, and gave me all the information I needed.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Sadek,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Pradeep and Ray, dream team
Pradeep is very good, but he would be nothing without his team, especially Ray.
27 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rahim was amazing
Rahim, was so incredibly helpful. He is very personable and kind. He will be a great asset to the company and customers. Thank you for all your help.
24 lipca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - London Oxford St Experience
Hey James,
Thank you for your review. It's always lovely to read such nice feedback about Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.