It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Zobacz więcej
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Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... Zobacz więcej
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The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Hereford
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Zjednoczone Królestwo
4,9
Doskonała
371 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Excellent customer service. Simon helped my mum pick a new phone and suitable contract. He was very patient, helpful and guided her through all of her options and spent ample time explaining everything. Highly recommend.
28 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Tom,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
I was served by a gentleman named Simon who was excellent. He was knowledgeable and went above and beyond, answering all my questions and was all round lovely to deal with. Thank you again Simon!
22 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Naomi. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The employe named Imogen was extremely…
The employe named Imogen was extremely kind, supportive, and helpful.
She guided me through my options with patience and answered every single detailed question andI had. purchased a phone, along with my SIM card.The whole process was easy and the environment was comfortable. I appreciate the employee's behavior with the customers
19 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Treesa,
Thanks for reviewing and sharing this feedback for Imogen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hereford store customer service
I have a problem with the service on my Samsung S23. I have been dealing with Vodafon customer service and feel like I have been pushed from pillar to post. I felt I had no option but to try and get this sorted face to face in store. Although the problem is not sorted as yet I can't thank Brad enough in the Hereford store for his understanding, listening ear, being totally professional and going above and beyond with customer service. When my phone is due for upgrade I will be back to see Brad in store, credit to the company. Thank you Brad 😊
18 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi James. Thank you for your review for Brad. Minus your experience prior to your store visit, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
IMOGEN was very helpful
IMOGEN was very helpful, knowledgeable and explained everything very well. She was also very kind and cheerful
11 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hey Jacqui,
Thanks for this amazing feedback regarding your experience with Imogen.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Help by fil came for but ended up with…
Help by fil came for but ended up with better phone and contract could be more happy going on my honeymoon when we going to sort out watch so could be happy great to have a chat thank you very much fil
17 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Jason,
We're delighted you had such a great experience. Enjoy your honeymoon!
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Brad was great
I had a very helpful advisor named Brad who helped me restlessly for about an hour as there was an issue with collecting my phone due to some checks. Would highly recommend him if you need assistance in store. 10/10
9 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Kajo,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fil was great
Fil was great, very helpful and friendly and even gave me a maoam. Got exactly what I needed, great service.
8 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Francesca. Thank you for your review for Fil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store to change my address…
Visited the store to change my address details. The adviser File was lovely and very helpful
8 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Warren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was soo helpful
Brad was soo helpful, advising us on our options for a Broadband deal through Vodafone. He was very knowledgeable and answered all our questions. Will definately be back to organise a new mobile phone too. Thank you
7 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Jan. Thank you for your review for Brad. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlee at Vodafone in Hereford was…
Charlee at Vodafone in Hereford was very friendly and helpful when an autistic friend of mine lost her phone and couldn’t remember lots of important info she needed to organise getting a replacement. Infinite patience and kindness was shown to Amelia and Charlee made the whole experience hassle free whilst also explaining everything in a way that Amelia could take in. Cheers Charlee!!
3 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi there,
Thanks for this amazing feedback! We're delighted that Amelia and Charlee went above and beyond to provide a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service
Amazing service from Imogen and Simon today. Helped me with handset issues and definitely converted me join Vodafone with my husband.
28 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hey Meriel,
Thanks for letting us know what an amazing job Imogen and Simon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Charlie
Excellent service from Charlie, finally got to get on MY VODFONE after trying for 4 weeks, she really got all things working, will go back to Hereford shop for future products
26 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Hereford Help
We visited the store in Hereford to ask for help with my phone not syncing and seemingly having lost my email group. We were helped immediately by Chris who was extremely helpful and sorted everything out plus giving me some helpful new tips on using my phone.
19 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Robert,
Thank you for your review and feedback for Chris and the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I needed to return a phone and re-order…
I needed to return a phone and re-order an upgraded phone, Simon was very helpful whist in store and made the daunting experience a much simpler one. Thank you
4 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Leslie. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Shax got me the best…
Very helpful Shax got me the best solution for my needs, patient and empathetic
4 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Shax was really helpful
Shax was really helpful, very professional and gave me plenty of options without any pressure. Glad I visited today. Thank you.
3 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hey Nick,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service from Simon
Outstanding service from Simon. I bought my elderly mother in to set her up with a new tablet, broadband plan etc.
He slowly explained everything, along with good recommendations and also set up the new tablet so it was all ready for use.
I could not fault his customer service!
Well impressed! Thank you Simon for your advice and help.
26 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hey Jonah,
Thanks for letting us know what an amazing job Simon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service!
Imogen was fantastic and made my upgrade really easy and stress free. Brilliant service!
23 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Steph,
Thanks for taking your time to leave this review for Imogen.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful staff
The help,support and advice I received from the staff member at Hereford branch yes fantastic. She took the time to explain and look at the best options for me
23 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Hereford
Hi Tara,
Thank you for your 5 star review! We're so happy you had a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.