We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację66 High Street, GU1 3ES Guildford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Zobacz więcej
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Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Guildford
Napisane przez firmę
Dane kontaktowe
66 High Street, GU1 3ES, Guildford, Zjednoczone Królestwo
4,9
Doskonała
203 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Mo is really accomodating and sorting…
Mo is really accomodating and sorting our concerns which is very helpful to us,staff also are friendly
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you very much for a very good…
Thank you very much for a very good customer service and very switched on.Many thanks Matt.
Amir
🙏🙏🙏
7 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Amir,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Guildford
Hi Joan,
This is a great review for our Guildford store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from the Guildford…
Amazing service from the Guildford team, a great deal and super helpful. Alex 5*
3 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Maria, It sounds like Alex found you an awesome deal today 😊
Thanks, The Vodafone Social Media team
I was serviced by Mo and Storm and…
I was serviced by Mo and Storm and received absolutely fantastic service and top tier advise, would recommend!
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Bryony,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer service
We were extremely impressed with the customer service at the Vodafone store in Guildford. Storm, the young female employee who served us, was professional, polite, friendly, and extremely helpful. She was patient and answered all our questions. She advised us well on the product and went out of her way to help. Thank you! I highly recommend using this store.
27 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Bart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Great sales advisor
Storm the sales advisor, was knowledgeable, kind and very welcoming. Great service throughout.
12 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Richard,
Thank you for taking the time to review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience, made me feel welcome. It was extremely busy but managed really well with all in the queue constantly being updated. Steve was really helpful and passed my on to another colleague to finish things off. The sweets for everyone and treats for the dogs were a really nice touch!
1 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Kate, It's great to see Steve and the team were so welcoming and offered such memorable service. Thanks for your review, The Vodafone Social Media Team
Nishant helped out with my upgrade and…
Nishant helped out with my upgrade and managed to save money for a new phone
1 lipca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Luke. Thank you for your review for Nishant. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was very helpful and patient
Tom was very helpful and patient, helping me set up the phone. I would the definitely recommend his service
27 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi there,
We appreciate your feedback and kind words about Tom. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Naz was helpful and full humour
3 czerwca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Catherine,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Mo was amazingly helpful to myself and…
Mo was amazingly helpful to myself and my dad sorted me out in a professional and confident manner really appreciate his help and believe he gave me the best deal with my interests in mind.
1 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Elliot,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Storm gave us excellent service in…
Storm gave us excellent service in Guildford store
1 maja 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Carol. Thank you for your review for Storm. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Guildford
Hi Dorothy. Thank you for your review for Bry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo at Guildford was a big help to me…
Mo at Guildford was a big help to me with my new phone. Top service and I left very satisfied!
16 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Nicholas,
Thanks for this great review! We're delighted you had such a great experience with Mo.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Francesco is a star!
Francesco in the Guildford Store was an absolute star 🌟 came in with my parents as I am on their account still. As a 32 year old technophobe who is just learning what emojis are (thanks Fran 🎇) I felt very relaxed and at ease. I now have a lovely new phone and can even take it to New Zealand on my next girls trip 🥂
10 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Pippa,
Thanks for taking the time to share your feedback with us. It's great to hear you had a lovely experience in store, and even learned something new. Enjoy your trip to New Zealand!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The staff member that helped (Mo)
The staff member that helped (Mo)
Was really helpful
10 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Carn,
Thank you for your review. We're glad you had a positive experience with Mo.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
We were served by Peter who was lovely…
We were served by Peter who was lovely and very helpful. He made it very easy to upgrade our phones.
Would recommend!!!
6 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Claire. Thank you for your review for Peter. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Partner upgrade
Peter was very helpful in sorting my partner out with a new mobile and moving across
6 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Marc. Thank you for your review for Peter. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice store
Nice little store on the high street always willing to answer my questions
12 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Marjory,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.