We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Zobacz więcej
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Lokalizacja
Zmień lokalizację66 High Street, GU1 3ES Guildford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Zobacz więcej
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Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Guildford
Napisane przez firmę
Dane kontaktowe
66 High Street, GU1 3ES, Guildford, Zjednoczone Królestwo
4,9
Doskonała
203 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Sophie at Guildford branch was super…
Sophie at Guildford branch was super professional. Very friendly and knowledgeable.
10 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A review
Sophie was super friendly, worked dilligently to meet my requirements and entirely understood my needs. Super star!
8 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Francis,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Mo and Alex
Excellent service from Mo and Alex, thank you.
8 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Shirley,
Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Tom, at Guildford was spot on. Big thanks and recommended
7 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Julian,
Thanks for letting us know what an amazing job Tom at our Guildford Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for an upgrade Got service by…
Came in for an upgrade Got service by Luke very helpful and friendly explained everything clearly very knowledgeable, highly recommended vodafone guildford
5 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Cris,
What brilliant feedback for Luke! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful in store today
Sam was very helpful in store today. He listened to what we wanted and offered us a good deal on a phone upgrade! Thank you ☺️
3 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Pippa,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, quick and efficient. Knowledgable and keen to get us the best deal
31 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Thanks for the great review, Jessica. It's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely experience in the store the…
Lovely experience in the store the concierge were very welcoming and quick to get me seated with I was served by Sophie who applied an available discount to my taffif saving me lots of money very happy customer 😊👍
16 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely team at the Guildford shop
Lovely team at the Guildford shop ! Thank you Soph for all the details and for taking the time to share all the options with me !
19 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a lovely experience with us in store.
Thanks,
The Vodafone Social Media Team
Nish was helpful today with renewing my…
Nish was helpful today with renewing my 2x SIM only plans. Explained everything well.
19 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Adam,
Thank you for taking the time to leave us a 5 star review and congrats on the 2 new SIM deals you got.
Thanks,
The Vodafone Social Media Team
It was absolutely amazing
It was absolutely amazing
She was really patient with me
18 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Tracy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fabulous service from Sophie
Fabulous service from Sophie, knowledgeable, engaging, helpful and fun!
27 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful staff member
Came in with son for transfer of account from self and also transfer of my own phone to SIM only . There were a few complications but I was extremely well assisted by Craig . His patience was endless . Much appreciated . Highly recommended .
20 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Helen,
This is lovely feedback for Craig. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nishant
Nishant, great service, polite, friendly, straight forward advice.
13 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hey Thea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was really fantastic at the…
Mo was really fantastic at the Guildford Vodafone branch. Extremely knowledgeable, very patient and efficient. Also, very polite indeed, which is so nice these days. Two very grateful customers.
13 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Shirley,
It's lovely to see you had such a positive experience with Mo. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The credit check department took…
The credit check department took FOREVER today but, Storm was very patient and helpful! All in all a good experience ( thanks to Storm!!)
2 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Gavin. Thank you for your review for Storm. Minus your wait for a decision, It's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful team
Super helpful team, gave super advice!! And efficient!!
2 września 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi there. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Vodafone Guildford - excellent service
Visited Vodafone Guildford last week and thanks to them, especially Taskin for all his help with my mobile phone and contract enquiries.
Vodafone Guildford has been extremely helpful, knowledgable and efficient on each occasion I have needed to go there, so happy to give them this rating.
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Sandra,
We're glad to hear you had such a great experience in our Guildford store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best, Vodafone Social Media team
i needed a basic upgrade
i needed a basic upgrade, best value from my iphone 6
taskin at guildford was very helpful and found exactly what i needed
thank you
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Hi Helen,
This is a great review for Taskin. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent Experience in Guildford Store
I visited the Guildford High Street branch with an urgent phone need before I could travel tonight. Rohan has been very patient with me, he advised ways I could save money by not paying unnecessary bills and talked me through options. He helped alleviate my anxiety. He's an excellent customer service representative. *****Five stars for him
10 sierpnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Guildford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.