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Vodafone UK - Cardiff Recenzje 

221
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Wynik TrustScore: 5 na 5

4,9

Operator sieci komórkowej
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50 St David's Shopping Centre, CF10 2ER Cardiff, GB

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones

Reakcja na opinię

Oceniono na 5 z 5

I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Cardiff

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

221 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(221)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 359

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Carol,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kyle is the best (GOAT)

31 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Emma,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

24 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thoughtful and helpful service

Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey there,

Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited Vodafone twice and both times…

I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

11 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hi Abrar,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sam was great he went in to all the…

Sam was great he went in to all the detail.

10 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hi Moira,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Sam was very friendly and helpful…

Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Loona,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Kyle made life really easy

Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

3 stycznia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Carl was really helpful today

Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

22 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Nicola,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 4 z 5

Visited the Vodafone, Great support

Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Rowan,

Thanks for the lovely review and fantastic support for Rania.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I needed an upgrade and advice as I…

I needed an upgrade and advice as I wasn't sure which phone to go for. Marta helped me decide and she was very knowledgeable, patient and professional. Would definitely recommend this branch.

2 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Hey Andrea,

Thanks for the lovely review and fantastic support for Marta.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thanks to the super star support from Kyle!

Thanks to the super star support from Kyle (Retail Advisor) who patiently guided us through the process, and we had a wonderful conversation through it all.

Thank you, Kyle! Exemplar star of supporting and creating a memorable customer experience.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Nisha, ​

Thanks for the lovely review and fantastic support for Kyle. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

superb customer care experience from Naj

I went into the Cardiff st David’s hall shopping centre store and met Naj. She was everything you wanted in a member of staff. Intelligent, polite, thoughtful, knowledgeable and efficient. Five stars ⭐️

26 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Rachael,

Thanks for the lovely review and fantastic support for Naj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service very polite and…

Great service very polite and knowledgeable

22 listopada 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had such a great experience

I had such a great experience! He (I can’t remember his name) but he got what I needed immediately and was so efficient and lovely! Thankyou

21 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Hey Becky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer services as always.

Fantastic customer services as always.
Nothing to much trouble. Staff always friendly and helpful.
Great sim only deals on offer.

17 listopada 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Cardiff

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Both Nage and Tash in the St

Both Nage and Tash in the St. David’s II shopping centre were magnificent today and very patient and so helpful with my mother who was Re-Jigging her contract - Excellent service 👍

9 listopada 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Hi. We're happy to hear that the team provided excellent service and were patient and helpful while assisting with the contract. We appreciate you sharing this positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dave the technician was excellent

Dave the technician was excellent. Fantastic customer service, thank you.

11 października 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

My adviser Saif

My adviser Saif, was very efficient, polite, extremely helpful, and friendly spending almost an hour and a half with me choosing and costing a new phone then helping to to set it up (with me being tech phobic!) He's an asset to your company! Happy holiday Saif! The store is very well kept too!

27 września 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Hey Suzanne,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Best Service

Probably the most helpful and resourceful employee, Saif, made everything so easy to follow and cleared all my doubts regarding all the possible SIM card plans I could have bought and guided me so well to arrive at the one best for me.
Even though there was quite a bit of a wait today, he made sure to give me all his time when it was my turn and was really considerate of my initial doubts and worries. The guy needs a raise honestly.
Overall, great and quick service. Happy to begin this journey with VOXI and Vodafone :)

27 września 2025
Opinia niezależna
Logo Vodafone UK - Cardiff

Odpowiedź od Vodafone UK - Cardiff

Hey Luffy,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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