Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Zobacz więcej
Reakcja na opinię
2 County Square, TN23 1YA Ashford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Zobacz więcej
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I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Zobacz więcej
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I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Zobacz więcej
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Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Zobacz więcej
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Napisane przez firmę
2 County Square, TN23 1YA, Ashford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.
Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.
It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

Odpowiedź od Vodafone UK - Ashford
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

Odpowiedź od Vodafone UK - Ashford
Owen was a great help with helping organize a new contract

Odpowiedź od Vodafone UK - Ashford
Fantastic!
Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.

Odpowiedź od Vodafone UK - Ashford
Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)

Odpowiedź od Vodafone UK - Ashford
LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee

Odpowiedź od Vodafone UK - Ashford
Matt was extremely helpful and patient in setting up my new phone. Excellent service.

Odpowiedź od Vodafone UK - Ashford
Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!

Odpowiedź od Vodafone UK - Ashford
Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.

Odpowiedź od Vodafone UK - Ashford
I went in, in order to pay off and separate my bills/contracts with my ex, I was served by Matt and he was extremely patient and helpful, gave me all the information I needed, over all a very pleasant experience

Odpowiedź od Vodafone UK - Ashford
Emma was very gentle and patient and encouraging through the credit check. I was skeptical at first but I'm glad everything turned out great.
She and her colleagues were very helpful

Odpowiedź od Vodafone UK - Ashford
I went into your store on the off chance and came out with a contract. I could mot have had better help. Connor and Owen were so helpful and really put me at ease. Thank you so much.

Odpowiedź od Vodafone UK - Ashford
Coner from Ashford kent branch fabulous customer service very knowledgeable spent time to explain everything clearly and in detail thankyou 1st class service well done

Odpowiedź od Vodafone UK - Ashford
Matt knows his job and has explained everything extremely well.

Odpowiedź od Vodafone UK - Ashford
Owen made my experience seemless. Ever so helpful and I left with a smile and a great deal. I would recommend people to pop by.

Odpowiedź od Vodafone UK - Ashford
Owen
He is a top chap, awesome customer service, made things clear to understand and stress free
Fantastic job

Odpowiedź od Vodafone UK - Ashford
Owen was really helpful and helped me through the entire process. Would definitely recommend

Odpowiedź od Vodafone UK - Ashford
Owen was very informative and helpful. We got a great deal and are really happy with our new phones

Odpowiedź od Vodafone UK - Ashford
Owen is super helpful and knowledgeable, explains everything so well and a pleasure to have all our phone requirements dealt with.

Odpowiedź od Vodafone UK - Ashford
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.