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Vodafone UK - Ashford Recenzje 

240
•
Wynik TrustScore: 5 na 5

4,8

Operator sieci komórkowej
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2 County Square, TN23 1YA Ashford, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Ashford

Napisane przez firmę

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Dane kontaktowe

  • 2 County Square, TN23 1YA, Ashford, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

240 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(240)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 970

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Owen was very helpful

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

1 września 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hi Aidan, thank you so much for your wonderful review and the amazing support you’ve shown for Owen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Oceniono na 5 z 5

Email

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

27 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had trouble on a different network…

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

18 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Above and beyond normal service

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

12 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came in because I ran out of data on…

I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

7 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Dhiraj,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Owen made the experience effortless

Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.

6 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey William,

Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Owen gave us the best expierence

Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.

6 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Ashford

Hey Connie,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 1 z 5

Absolutely useless customer service…

Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!

1 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Jim,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Oceniono na 1 z 5

Excellent help from Vodafone Ashford Kent

I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.

A weight has been lifted from my shoulders.

Thank you Owen 😊

30 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Emma was fantastic today in sorting out…

Emma was fantastic today in sorting out an issue I had with my account. Superb service.

26 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Jason,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Emma was very nice and was very helpful

Emma was very nice and was very helpful

22 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Isa,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Matt has been a wonderful help & we’re…

Matt has been a wonderful help & we’re back on track now. Thank you so much

21 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Christian,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Owen was very efficient and answered…

Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

14 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Conor was an amazing help with helping…

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

13 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant customer service by Owen

Brilliant customer service by Owen. Solved my query.

13 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Customer Service

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

10 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Henrietta,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dealt with Anu instore

Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

9 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Sangam,

Thanks for the lovely review and fantastic support for Anu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tech Support - Thank you!

Alex was able to help with a few problems on my phone. Very helpful!

9 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

"Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

Alex was able to help with a tricky…

Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

8 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Ruth,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from vodaphone

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

7 lipca 2026
Opinia niezależna
Logo Vodafone UK - Ashford

Odpowiedź od Vodafone UK - Ashford

Hey Ebony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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