Edit on my previous review…. As expected the situation was dealt with quickly and courteously, it appears that my consignment must’ve been damaged hence the issue. My card was credited with the fu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vita Coconut Water was honestly one of the worst drinks I’ve ever seen. My friend tried it and nearly vomited because the taste was so off-putting and fake. It wasn’t refreshing at all—more like w... Zobacz więcej
Reakcja na opinię
I need electrolytes for medical reasons. Coconut water is rich in them. I often run low, or even run out. A simple email to Arch resolves the situation. Raisa was also very helpful. I have recommended... Zobacz więcej
Ordered 500ml x5 coconut oil. Had a beautiful experience. Didn't have to worry about about placing an order. Items were delivered promptly, and of course while maintaining good quality on the prod... Zobacz więcej
Informacje dotyczące firmy
O Vita Coco
Napisane przez firmę
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Dane kontaktowe
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, Zjednoczone Królestwo
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4,2
Dobra
291 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality natural products
The products are good quality and my favourite is the coconut oil which I use for my skin, hair and cooking. The coconut water is very refreshing even if not chilled.
23 października 2024
Odpowiedź od Vita Coco
Thank you for the review- we love hearing your favourites and agree that the coconut oil is so versatile!
Ease of ordering and quick delivery
23 października 2024
Odpowiedź od Vita Coco
Thank you for the review, we are pleased to hear this
Odpowiedź od Vita Coco
Thank you for the review
Odpowiedź od Vita Coco
Great to hear you are enjoying it!
Odpowiedź od Vita Coco
Thank you for the review- really pleased to hear
Don’t Even Bother With This Company
For the last two months my subscription hasn’t been processed due to an inventory problem at their end. What a load of baloney! Don’t fall for their money off subscription offer. It’s all a con.
9 października 2024
Opinia niezależna
Odpowiedź od Vita Coco
Hi Chris, really sorry to hear this. We have had stock issues recently and hoping they will be resolved soon.
This is a subscription that I wasn't…
This is a subscription that I wasn't aware of. Just wanted to buy a product and they started sending me 6 shampoos every 2 weeks.
11 września 2024
Odpowiedź od Vita Coco
Hi, thanks for the feedback- were you able to amend the order/ subscription? If not, please feel free to reach out to hello@vitacoco.com
Great tasting product and wonderful to…
Great tasting product and wonderful to be able to buy direct from the supplier
18 września 2024
Odpowiedź od Vita Coco
Thanks for the review Michelle- We are so pleased you like the product as much as we do. Victoria @ VitaCoco
Vita Coco coconut milk is one that I've…
Vita Coco coconut milk is one that I've loved from the first time I tasted it.
If it's not Vita Coco, I'd rather not have it at all!!!
I was happy to find that I could order straight from the company. My order came very quickly.
18 września 2024
Odpowiedź od Vita Coco
So glad to hear that Linda, we couldn't agree more!
Try it if you've not tried it before
Easy to order, better than supermarket prices, quick delivery - and Vita Coco is great in my morning smoothie!
17 września 2024
Odpowiedź od Vita Coco
Thanks for the lovely review James, it really is the best smoothie ingredient :)
Proactive and helpful customer service
I bought a bad batch of coconut water from ASDA and upon emailing VitaCoco they were very helpful in resolving this issue for me and replacing the bad batch I received and I'm happy to say the replacement coconut water is excellent as usual.
11 września 2024
Odpowiedź od Vita Coco
Thank you for the great review Ross, we are glad we could help
Product is perfect but delivery time…
Product is perfect but delivery time was too long and there was no estimate at the time of purchase as to how long it will take to arrive. Website said next day delivery but took about a week to arrive. However product itself is great.
6 września 2024
Odpowiedź od Vita Coco
Thank you for the review, apologies this took longer than you had expected. Our delivery is set to standard and therefore can be between 3-5 working days
The pressed coconut water 1L
Most of them are leaking when I shake before opening the lid. I am a regular customer and love this drink.
6 września 2024
Odpowiedź od Vita Coco
Thank you for the feedback. We are sorry to hear that this occurred with your order. If you can reach out to hello@vitacoco.com we will be able to compensate you for this
Odpowiedź od Vita Coco
Glad to hear it, thanks for the review!
Vita coco baby 10/10
The drink is wonderful best thing I could’ve done was to start to drink this drink.😊 and the messages about you up & coming orders is the best thing to.. I recently went on holiday To Spain I didn’t wanna cancel my subscription And then I looked, and it said you can skip a month. Brilliant 🤩 10/10
29 sierpnia 2024
Odpowiedź od Vita Coco
Thanks Antonio! So glad our subscription program has been benefitting you :)
I had bought a pack of 6 x 1lt of Vita…
I had bought a pack of 6 x 1lt of Vita Coco coconut water and unfortunately one of them was a bit discoloured. I emailed the company customer care and within a day they replied acknowledging my concerns and explained what May have caused the discolouration. I was extremely satisfied with their response and additionally overjoyed as they sent me a complimentary pack (6 x 1lt) with a couple of days as a goodwill gesture - now that’s what I call “exceptional customer service!) and restored my confidence!! Thank you Vita Coco!
29 sierpnia 2024
Odpowiedź od Vita Coco
Glad to have been able to solve this issue Abhai :)
Tastes good
Tastes good , like real coconut water.
Handy packaging and careful delivery.
22 sierpnia 2024
Odpowiedź od Vita Coco
Thats always the aim! thanks Shradha
Great value for money
Great value for money. Useful to be able to order a multipack because individual cartons are expensive. Fantastic way to stay hydrated.
20 sierpnia 2024
Odpowiedź od Vita Coco
Thanks Julie!
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