Edit on my previous review…. As expected the situation was dealt with quickly and courteously, it appears that my consignment must’ve been damaged hence the issue. My card was credited with the fu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vita Coconut Water was honestly one of the worst drinks I’ve ever seen. My friend tried it and nearly vomited because the taste was so off-putting and fake. It wasn’t refreshing at all—more like w... Zobacz więcej
Reakcja na opinię
I need electrolytes for medical reasons. Coconut water is rich in them. I often run low, or even run out. A simple email to Arch resolves the situation. Raisa was also very helpful. I have recommended... Zobacz więcej
Ordered 500ml x5 coconut oil. Had a beautiful experience. Didn't have to worry about about placing an order. Items were delivered promptly, and of course while maintaining good quality on the prod... Zobacz więcej
Informacje dotyczące firmy
O Vita Coco
Napisane przez firmę
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Dane kontaktowe
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, Zjednoczone Królestwo
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4,2
Dobra
291 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
so easy to order & get delivered …
It's so easy to order & get delivered safely this time
23 grudnia 2024
Best water I’ve had
Great taste and feel positive after consuming one 1tr bottle a day.
10 grudnia 2024
Odpowiedź od Vita Coco
This is so great! We feel the same. Vita Coco team x
I somehow had an American discount code…
I somehow had an American discount code which of course wouldn’t work. After getting in touch with Vita Coco I was given my own discount code. Above and beyond. Thank you and a very Happy Christmas and New Year.
3 grudnia 2024
Original taste
I absolutely love the taste. I am an Asian woman so I know the original taste. Highly recommended.
3 grudnia 2024
Odpowiedź od Vita Coco
We are so pleased to hear this, thank you for the review. Vita Coco team x
No show
Last month was told couldn't deliver. This month was told two weeks ago my order was on its way. Still no show. Will cancel my order and buy on amazon. Same price, next day delivery.
22 listopada 2024
I got notification my parcel was on the…
I got notification my parcel was on the way, as usual it was never delivered but got email claiming it was and proof of address thats not even mine. This has been happening since July and still no improvement.
20 listopada 2024
3 not 2 orderded 3 cartons only 2 delivered
2 months delivers nothing, then the 3 month orderded 3 cartons only 2 delivered
20 listopada 2024
Odpowiedź od Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com where we can help resolve this. Thank you
Ordered a bundle of three hair products…
Ordered a bundle of three hair products on subscription and only one was sent.
23 listopada 2024
Opinia niezależna
Odpowiedź od Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com where we can help resolve this. Thank you
Fantastic at all they do not to mention…
Fantastic at all they do not to mention the thirst quenching drinks to keep me hydrated, vitacoco have been so kind to my local school and made some fab donations to help the school raise money for the children
A heartfelt Thanks from the parents school and the children💕
21 listopada 2024
Opinia niezależna
I didn’t recieve my parcel.
13 listopada 2024
Odpowiedź od Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com so we can help resolve this. Thank you
ORDER #112140
ORDER #112140
Had a parcel that was to be delivered last Friday. Apparently, I was not in when the Evri delivery driver came and they were not able to leave it anywhere. I emailed vita coco and informed them I will not be home for when the attempted redelivery is scheduled and will not be home for a few days post this date. I was told my money cannot be refunded or the parcel delivery stopped until after 3 delivery attempts. I reiterated that I will not be home, so they should advise their delivery partner not to leave my parcel with anyone or anywhere. So, 4 days after the ‘initial delivery’ attempt I received messages stating that my parcel has been delivered. So they left it at the door on a mat outside my flat, despite my previous communication. Now, I need Evri to go back and take this parcel up and vita coco to refund my money. None of which has been done as you are unable to speak to anyone on the phone at these 2 companies. Sent emails and still awaiting a reply. Terrible experience from order to delivery with no accountability whatsoever. I have cancelled my subscription and will not be spending money here anymore
19 listopada 2024
Opinia niezależna
Odpowiedź od Vita Coco
Hello Jacky, we are sorry to hear this was the case- one of our team has reached out to you on email.
The only coconut water that feels like…
The only coconut water that feels like coconut water
7 listopada 2024
Odpowiedź od Vita Coco
We are glad you like it - Victoria @ Vita Coco
Delivery did not arrive
Delivery did not arrive. Company did not get intouch, knowing via tracking my items only made it to Evri warehouse.
7 listopada 2024
Odpowiedź od Vita Coco
Hello, we are sorry to hear that this was the case. Please reach out to hello@vitacoco.com so we can help resolve this. Thank you
Nice new customer understanding.
1 listopada 2024
Odpowiedź od Vita Coco
Great to hear! Thank you for the review
Odpowiedź od Vita Coco
So pleased to hear! Thank you for the review Vicky
Odpowiedź od Vita Coco
We think so too! Thank you for your review
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.