Vida Homeloans Recenzje 

1260
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked u... Zobacz więcej

Oceniono na 5 z 5

The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I use the V-Hub team most days when need assistance with cases. All the team are very helpful but Gemma in particular is very helpful and always has the time to help with cases, explain handy criteria... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I don't often leave reviews, but this one is well deserved. We submitted a portfolio buy-to-let application on 27/07/2026 for an investor with six properties, all of which required full valuati... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny

Napisane przez firmę

More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 206

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service from Vida

Great service from Vida - after having to re-submit the case, due to a client error - the underwriter (Raymond) picked the case up, assessed, cross referenced the original applicant, and was able to issue the offer on the same day. Excellent service, and the pro-activity is refreshing.

18 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Shane,

We're happy to hear that the underwriting service was excellent and efficient, especially after the resubmission. We appreciate your feedback and are glad you value the proactive approach.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Great service

Superb communication from the underwriter Anastasios, ensured I was fully up to date and able to manage client expectations

17 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Adam,

We're happy to hear that the underwriter's superb communication helped you manage client expectations effectively. Thank you for your positive feedback.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Excellent service throughout the…

Excellent service throughout the application process being able to speak directly with underwriter makes the service very helpful and efficient. Well done

16 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Alan,

We're happy to hear that you found the application process helpful and efficient due to direct underwriter communication. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Outstanding underwriting support – efficient and proactive

I recently worked with Mark Beddows on a case and the service was excellent from start to finish. The process was smooth, straightforward and handled with real professionalism.

Communication was clear and timely throughout, and Mark was proactive in progressing the application which helped us secure the offer very quickly. His approach made a real difference to the overall turnaround time and client experience.

A pleasure to deal with and I look forward to working together on future cases.

13 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Youssef,

We're happy to hear that the service you received was excellent. It's great to know the process was smooth and handled professionally, with clear communication. We appreciate your feedback and look forward to future collaborations.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Great Underwriting

Great underwriting experience from two underwriters recently. Mark was one of them - and all I can say is that from submission to offer super efficient and quick.
Both cases offered with no problems & in great timescales. Thank you!

6 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Yasmin,

We're happy to hear that you had a super efficient and quick underwriting experience! It's great to know that both cases were offered with no problems and in great timescales. Thank you for your positive feedback.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

I dealt with Lisa Howarth on the…

I dealt with Lisa Howarth on the underwriting team and Lisa has been really helpful.

12 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Vinoja,

We're happy to hear that you had a positive experience with our underwriting team. Thank you for your feedback; we appreciate it.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Lisa was amazing!

Lisa was amazing!
Being able to speak directly to an underwriter saved myself and my client a lot of time. The team is so helpful, and provide quick responses. Great policy too!

11 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Claudine,

We're happy to hear that our team's helpfulness and quick responses were valuable to you and your client. We appreciate you sharing your positive experience with us!

Kind regards, Vida Homeloans

Oceniono na 5 z 5

We had a great experience with Vidahome…

We had a great experience with Vidahome Loan. Once all the required documents were submitted, they progressed our case very swiftly and kept things moving without unnecessary delays. The valuation was carried out yesterday, and we were pleased to receive our mortgage offer today. The process was efficient, well-managed, and reassuring throughout. Highly recommended.

10 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Tijani,

We're happy to hear that you had a great experience! We appreciate your positive feedback regarding our efficient and well-managed process. Thank you for recommending us.

Kind regards, Vida Homeloans

Oceniono na 1 z 5

Mortgage application

Mortgage application

Nazir Ahmed & Taslima Ahmed & Najmin bibi

Applied a Right to Buy Mortgage over 8 months ago with vida home loan and today they refused our mortgage by their underwriter the reason for decline the mortgage is because their were no sale in that block for the passed 5-6 years thats the reason for the mortgage decline this is a reddiculs reason we ever heard that a mortgage could decline if no sale were go through in a block the survey report was ok we paid survey fee & application fee mounting to nearly £700 pounds and now they are saying this is the issue for the mortgage decline no wonder they take all the fee upfront and rip you off with these extortion fees i am going to complain to FCA for the return of our survey fee and the application fee this company is disgraceful in ever corner and responding to a inquiries it take ages for them to get back seems like we are in stoneage Waiting & waiting for an update and then they make any sort of reason to decline your mortgage when we applied they said it will take 4-5 weeks from start to finish and after 8 months the decline our mortgage

9 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Nassar,

We’re sorry to read your review and have looked into this matter further for you. Your application was submitted by an intermediary on 30th September. On the 23rd October, our Underwriter requested an update due to not receiving any further updates since initial assessment. Your Intermediary confirmed that you were on holiday as was the Intermediary until 3rd November. We subsequently withdrew the Application due to requests still outstanding after this deadline and refunded the valuation fee back to you on 11th November. We have had no further correspondence from your Intermediary or yourselves since that period. Should you need any further clarification, please reach out to your Intermediary in the first instance. If you need anything further from Vida, you can email us on support@vidahomeloans.co.uk.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Great underwriter interaction

Application submitted and offered with Vida. I find their system easy to use and the underwriter contacted me by phone to go through any queries they had. Underwriter on this case was Patricia Muller who I can't fault. really happy with the service and the outcome

6 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Emma,

We're happy to hear that you found our system easy to use and that the underwriter was helpful. We appreciate your positive feedback regarding the service you received and the outcome of your application.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Vida Home Loans was excellent

Vida Home Loans provided my client the exceptional and specialist service that he needed to make sure his deal was secured. Daniel Shaw as really good all the way through and made it seem very easy and was extremely helpful.

9 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Shoyeb,

We're happy to hear that your client received exceptional service and secured their deal. We appreciate your positive feedback regarding the helpful and easy experience. Thank you!

Kind regards, Vida Homeloans

Oceniono na 1 z 5

"early product switch". watch out! you cannot change your mind

having done a "early product switch", advised by vida, rates have come down significantly. standard practice says that you can switch to another product if you have not yet completed the deal. Only NOT with vida. they will not allow a switch to an updated product even though we have not yet completed the earlier deal...

6 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Peter,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Your concerns have been passed on to our Complaints Team, who will review the details and respond directly to you.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

App to offer quick and with no fuss

App to offer quick and with no fuss whatsoever. Clear underwriting requests and fair timescales. Our underwriter Barry was quick to to answer questions and to pick up the phone if he had any queries rather than ping ponging emails back and forth.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Isaac,

We're happy to hear that we offered a quick and easy experience. It's great to know that the underwriting requests and timescales were fair, and that our team was responsive. Thanks for your feedback.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

As a broker using VIDA for the first…

As a broker using VIDA for the first time my experience could not have been better. From the very beginning speaking to Mobi who provides answers straight away to checking other bits with the guys at the V-Hub was a great experience finding out my client was a great fit for the criteria. After supplying everything my underwriter (Lisa) went above and beyond to help with the case and have surpassed my expectations in every single way. Never before have I felt the support like I have from any other Mortgage lender.

A fantastic experience from start to finish, nothing is too much trouble & very excited to be using VIDA in the future!

5 lutego 2026
Opinia niezależna
Logo Vida Homeloans

Odpowiedź od Vida Homeloans

Hi Matt,

We're happy to hear that your first experience was exceptional! It's great to know that our team's support, from initial contact to underwriting, surpassed your expectations. We appreciate your kind words and look forward to assisting you in the future.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Great Job!

Excellent communication, and helpful when issues were experienced. Phone calls to explain situation, and access to a great underwriter, Barry Lindsay, who was efficient, friendly and helpful, and took a pride in his work and the service being offered.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi there,

We're happy to hear that our communication and support were helpful during the challenges you experienced. We appreciate your kind words about the underwriter and the service provided. Thank you for your feedback.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Fantastic service

Fantastic service, look forward using this lender well recommended.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Nathan,

We are so happy to hear about your fantastic experience! We appreciate your recommendation and look forward to assisting you again.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Great service from Vida this week

Great service from Vida this week. The application was submitted on the 28th of January, valuation done on the 3rd of February, and then offered on the 4th of February. No nonsensical questions. I am really impressed with the service received. Thanks a lot.

4 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Guangxin,

We're happy to hear that you were impressed with the quick turnaround time and the straightforward process. Thank you for sharing your positive experience with us!

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Briliant service

I have worked with VIDA for many year as I am a specialist mortgage broker. The underwriters are efficient and helpful, and call to discuss requirements, which I really appreciate and this saves everyone time. On a recent case, the underwriter, Alex, was amazing, issued the offer quickly and even notified us of a new product rate reduction.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Rachel,

We're happy to hear that you've had such positive experiences with our underwriting team over the years. We appreciate your feedback regarding the efficient and helpful service you received, especially the proactive communication about the rate reduction.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

The Premier Hub team just make my job…

The Premier Hub team just make my job effortless. Thank you. 5*

2 lutego 2026
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Odpowiedź od Vida Homeloans

Hi Susy,

We're happy to hear that our team makes your job effortless. Thank you for your positive feedback; we appreciate it.

Kind regards, Vida Homeloans

Oceniono na 5 z 5

Penny Bailey at Vida Homeloans - brilliant!

Penny Bailey at Vida Homeloans was an absolute pleasure to work with. As a mortgage broker, I really appreciated how straightforward she made the underwriting process. Communication was clear, expectations were known, and there were no unnecessary surprises. Penny’s efficiency and attention to detail made it a smooth journey from application to offer within 6 working days. Great for me and my client, thanks Penny!

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Vida Homeloans

Hi Tom,

We're happy to hear that the underwriting process was straightforward and efficient. It's great to know the clear communication and attention to detail resulted in a smooth experience for you and your client. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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