Ventrolla Recenzje 

906
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

906 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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4,8

Wszystkie recenzje

(906)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

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Oceniono na 5 z 5

Ventrolla

Rob, James and Tyler are 3 hard working professional guys, they have fitted my whole house with new windows and were quick and tidy is the process, communication was spot on! Well done guys! No 4

4 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great job by Justin and Ventrolla

Just had our windows fitted and we are delighted by the service. The measuring up was well done, and easily, then once the windows were ready the fitting was excellent. Justin spent three days fitting the windows and was absolutely brilliant. His timing was spot on, very easy to have in the house, tidy and the fitting was perfect. He did a fantastic job and while the new windows were great his fitting of them and his attention to detail made the whole experience really easy with the finished product looking great.

30 października 2024
Opinia niezależna
Oceniono na 5 z 5

An excellent and professional company

From the very first encounter with the person who came to do a site visit, our experience with Ventrolla has been excellent. A totally unpressured quote was provided the day after the visit; questions were answered promptly and we were kept informed the whole time about how our windows were being made and when they were ready. The installation by Mark and Carl was excellent - they were professional and friendly and everything went very smoothly. I would thoroughly recommend the company.

8 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Sophie,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that from the initial site visit to the installation, everything went smoothly, and that our team, especially Mark and Carl, were able to provide a professional and friendly service.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Window Replacement

Tyler, James and Rob did a very professional job replacing my windows. They were polite and worked hard. I am very happy with the outcome. They are an asset to their company.

23 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Molly Elizabeth,

We’re thrilled to hear that Tyler, James, and Rob provided such a professional service and that you're happy with the results. I’ll be sure to pass along your compliments to them—they truly are an asset to our team.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Thank you for the brilliant work done…

Thank you for the brilliant work done by James, Rob and Tyler, very professional, working to a high standard, working hard to get the job done, very friendly and efficient. Thank you

22 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Lisa,

Thank you so much for your kind words. We're delighted to hear that James, Rob, and Tyler provided professional, high-quality service. I'll make sure to pass along your feedback to them. We really appreciate your support.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

I cannot praise this company enough.

I cannot praise this company enough.
The three window fitters Rob, James and Tyler did a wonderful job fitting my new windows, in spite of hold ups with the scaffolding company delaying progress.
They were professional, friendly, respectful and in my opinion went above and beyond. They left my property clean and tidy and I am delighted with the work. Thanks guys.🤩🙏

22 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Jayne,

Thank you so much for your kind words. We are thrilled to hear that Rob, James, and Tyler provided such excellent service and that you're happy with the work. I'll be sure to pass along your praise to the team—they’ll really appreciate it.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Sash windows in a listed building

The whole process of working with Ventrolla was simple. The came and looked at what we needed, their surveyor measured and when the windows were built Derek and Eddie fitted them quickly with very little mess. Would recommend to anyone.

3 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Joy,

Thank you for your fantastic feedback. We're glad to hear that the process was smooth and that Derek and Eddie did a great job with the installation. We truly appreciate your recommendation.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Lovely job from the Ventrolla guys

Lovely job from the Ventrolla guys!
Our house is much warmer and quieter now they’ve refurbed the windows. Job done well and timely. Thanks Rob, James and Tyler!

14 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Frances Robins,

Thank you so much for your kind words. We're thrilled to hear that you're happy with the refurbishment and that your home is now warmer and quieter.

I'll be sure to pass your appreciation along to Rob, James, and Tyler—they’ll be delighted to know their efforts made a difference.

Kind Regards,
The Ventrolla Team.

Oceniono na 5 z 5

Fantastic job

Simon the fitter was fantastic, very professional and careful. Our window has gone from unusable to a fully operational and draft proofed sash with the original glazing and beautiful slim glazing bars intact. Upstairs our oriel window casements had massive gaps and wouldn’t open or close properly - Damien our second fitter took almost 7mm of paint off and the refitted the windows with brushes to seal the with Simon. We are delighted with the result which again has enabled us to keep the original windows which are almost as good as new now. Thank you!

10 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Kirsty,

t’s wonderful to know that they were able to transform your sash window into a fully operational and draft-proofed feature while preserving the original glazing and slim bars.

We’re also pleased to hear that the work done on your original window casements met your expectations. Our team takes great pride in restoring original features, and your satisfaction means a lot to us.

Thank you once again for your kind words. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

Best regards,
The Ventrolla team

Oceniono na 5 z 5

Hardwood French Doors

Ventrolla recently designed, manufactured and installed a set of replacement hardwood French doors for my living room. The service was excellent throughout, from initial quotation, through detailed measurement survey, manufacture and finally installation. I was kept informed of progress throughout and had the opportunity to visit their works and see the doors in manufacture. I would have no hesitation in using their services again.

10 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear G Peattie,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us, from quotation through to installation.

It’s great to know that our communication and craftsmanship met your expectations, and we’re delighted you had the opportunity to visit our workshop and see the doors in progress.

We truly appreciate your kind words and look forward to the opportunity to work with you again in the future.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

Very Professional Service

Paul and John not only did a wonderful job of fitting new sash and case windows but were polite, helpful, punctual and knowledgeable. They kept my flat and communal stair tidy and clean throughout the process and were considerate of my neighbours. The office staff were quick and informative whenever I asked questions before and after the fitting. Very impressed.

23 września 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Jean Cathro,

We’re delighted to hear that Paul and John did a fantastic job fitting your new sash and case windows.

It’s great to know they were polite, helpful, and respectful throughout the process, ensuring everything remained tidy and considerate of your neighbours. We also appreciate your kind words about our office staff; we strive to provide prompt and informative support at all stages of the project.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Rob, James and Tyler for Ventrolla

Rob, James and Tyler were sent by Ventrolla to renovate three sash windows and a French window for me this week. Their work was impeccable . They were punctual and all three hard-working, efficient, friendly and helpful. I could not praise them more highly. The job has been beautifully done.
Teresa Waugh, Ellicombe House, Minehead, Somerset.

8 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Teresa,

Thank you for taking the time to share your experience! We’re delighted to hear that Rob, James, and Tyler did such an impeccable job renovating your sash windows and French window.

It’s great to know that their punctuality, hard work, and friendly demeanour made a positive impression on you. We take pride in our team’s dedication to quality and customer service, and your kind words mean a lot to us.

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Ventrolla Victorian cottage double glazing

Paul and Andy provided an excellent service. Every step of the installation was done in a competent, careful, and friendly manner.

I would recommend them without hesitation.

4 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear James,

We're thrilled to hear that Paul and Andy provided excellent service and made the installation process smooth and friendly. Your recommendation means a lot to us, and we’re glad you had such a positive experience. If you ever need anything in the future, don’t hesitate to reach out.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Mumbles cottage 8 new…

An excellent experience of having 8 new sash and casement windows fitted by James, Rob and Tyler. They could not have been more professional and personable during the time working at out cottage in Mumbles. The workmanship and skill was of the highest quality, down to the small details of the install, all completed with care and consideration for our young family. We’re so happy to have gone with Ventrolla for this project, from start to finish, the highest professional service. We’re situated in a protected area and needed replica windows made, these feel they will stand the test of time and all the coastal weather will throw at them.

3 października 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Alex,

Thank you for sharing such a wonderful review. We’re delighted to hear that James, Rob, and Tyler delivered top-notch workmanship and care during your installation. It’s great to know you’re happy with the results, especially in such a unique setting. We truly appreciate your trust in Ventrolla for this important project.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

New pair of hardwood heritage sashes

We have just had our timber sash windows in out front bedroom, of our 2 up, 2 down, Victorian terrace refurbished by Ventolla. We had replacement hardwood sashes and heritage double glazed units. We are in a conservation area so we have to retain the timber looks. Mark and Carl arrived promptly at 8am and set about the job. They were great. Really nice friendly guys, did a cracking job and left the bedroom tidier than when they started ! The windows look great. Mark ran us through the process of how to remove them for painting .. looked surprisingly simple. Only install plus 1 day but they look great, room is definitely warmer and quieter and condensation was massively reduced. Would definitely recommend.

20 września 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Jonathan,

Thank you so much for your wonderful feedback. We're thrilled to hear that you're happy with the refurbishment of your timber sash windows. It's great to know that Mark and Carl made the experience positive and left everything tidy.
Thank you for choosing Ventolla, and for your recommendation. If you need anything else in the future, don't hesitate to reach out.

Kind regards,

The Ventrolla Team

Oceniono na 5 z 5

Refurbished our windows 3Brecon House

Rob, James and Tyler worked tiresley to get the job done.
They were professional, arrived on time and cleaned up after each day !
They were extremely professional and we were very impressed at their workmanship and attitude. A credit to your Company.

9 września 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Annie Williams-Way,

Thank you for your kind review. We're delighted to hear that Rob, James, and Tyler made such a positive impression with their professionalism and workmanship. We’re proud to have them on our team, and it’s great to know that their hard work and attention to detail met your expectations.

If you need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us.

Kind regards,

The Ventrolla Team

Oceniono na 5 z 5

Excellent installation

Excellent installation. Friendly, punctual and efficient installers, Toby, Jim and Andy. Well recommended

19 sierpnia 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Mr Corn,

We’re pleased to hear that Toby, Jim, and Andy provided a friendly, punctual, and efficient installation experience.

Thank you for your feedback.

Kind Regards,

The Ventrolla Team

Oceniono na 5 z 5

New Ventrolla windows…

Great work from Rob and James from Ventrolla over the last couple of days. Really efficient and tidy - hardly knew they were there. Replaced my old sad and cold windows with new warm and quiet new ones.

13 września 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Rob and James provided you with an efficient and tidy service, and that you're enjoying your new windows.

If you ever need anything else, don’t hesitate to reach out!

Kind regards,
The Ventrolla Team

Oceniono na 5 z 5

Great job

Very prompt on the job.
Explained everything they were going to do.Rob James and Tyler were all
Clean tidy and professional in all aspects of the job.Two 10 foot sash windows now fitted correctly and open and stay open easily.Very happy customer.

11 września 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Debbie,

Thank you for your kind review! We're delighted to hear that you were happy with our service and installers, Rob, James and Tyler.

If you need anything else in the future, please don't hesitate to get in touch!

Kind regards,
The Ventrolla Team

Oceniono na 5 z 5

Excellent service

Both fitters( Paul and Jlohn) were very professional, turned up on time, were respectful of the property, very diligent and did a great job.

9 września 2024
Opinia niezależna
Logo Ventrolla

Odpowiedź od Ventrolla

Dear Alex,

Thank you for taking the time to share your experience! We pride ourselves on our conduct in our customers homes and are delighted to hear that you were happy with our fitters, Paul and John!

If there is anything else we can help you with in the future, then please do not hesitate to get in touch.

Kind regards,
The Ventrolla Team

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