Ventrolla Recenzje 

906
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The fitters, Justin and Martin were excellent: professional, friendly, hard-working and pleasant to have around. We are extremely happy with the work they have done and would recommend them to anyon... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Martin and Derek, the window installers, are highly skilled, very hard working, careful, considerate and tidy - it was a pleasure having them in my home. They went the extra mile - Martin taking care... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Montaż okien
  2. również w kategorii:
  3. Dostawca okien
  4. Producent
  5. Sklep z artykułami do dekoracji okien
  6. Sklep z drzwiami
  7. Utrzymanie nieruchomości

Napisane przez firmę

Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.

New 10 Year Guarantee

You can rest easy with the Ventrolla 10 Year Guarantee

On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

906 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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4,8

Wszystkie recenzje

(906)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great renovation work

Rob, James and Tyler did an amazing job renovating our windows. They were incredibly friendly, efficient and left everything clean and tidy. Very grateful to them to now have beautiful draft proof windows.

31 stycznia 2025
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Daniela Krebber,

Thank you so much for your wonderful feedback. We're thrilled to hear that Rob, James, and Tyler made such a positive impact and that you're enjoying your draft-proof windows. We really appreciate your kind words.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

Excellent service

Three new bespoke sash windows were installed by the Glasgow team. The whole process was straightforward and fairly quick too. Allan and Kevin who fitted them were brilliant - punctual, polite, highly efficient and tidied up after themselves. I couldn't ask for more really in terms of service! I have recommended them to a friend also looking for windows.

30 stycznia 2025
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Ms Thomson,

We’re so pleased to hear you had a great experience with Allan and Kevin! Thank you for your kind words and for recommending us to your friend—it means a lot. If you ever need anything in the future, we’re happy to help.

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Excellent service

James, Rob and Tyler did an amazing job. Quick, tidy, great work and very helpful. They are obviously highly experienced and I have no hesitation in recommending them.

29 stycznia 2025
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Kirsty Morgan,

Thank you for your kind review, We’re delighted to hear that James, Rob, and Tyler provided a quick, tidy, and high-quality service. We’ll be sure to pass on your feedback to them – they’ll really appreciate it.

Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything in the future, don’t hesitate to get in touch.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

Secondary Glazing

Secondary Glazing

Ventrolla are not cheap however their product is top notch, and the delivery processes make them easy to deal with therefore I regard this as good value for money. They deliver exactly what they say and are straightforward and easy to deal with.

Scott and Andrew arrived on time, finished on time, and did an excellent job. The installed windows were fitted with a high finish - they cleaned up after themselves and we don’t need to do any re-decorating. After two days you couldn't tell they’d been in the house - they even re-hung the stair well window curtains for us (very high drop).

22 stycznia 2025
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Brian Fish,

Thank you so much for taking the time to share your experience with Ventrolla. We’re delighted to hear that you found our product and service to be of high quality and good value for money.

Scott and Andrew will be thrilled to know that their efforts were appreciated, particularly their attention to detail and care in ensuring everything was left spotless. It’s great to hear that the finish met your expectations and that we could make the process as seamless as possible for you.

Thank you again for your kind words, and please don’t hesitate to reach out if you need anything in the future.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

A very satisfied customer

This was the second time we’ve used Ventrolla on our listed house. Rob, James, and Tyler did a super job: tidily, quickly, minimum disruption = very good. The refurbished vertical sliding sashes are perfect. However, the cost is enormous; time will tell if it’s been worth it.

15 stycznia 2025
Opinia niezależna
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Odpowiedź od Ventrolla

Hi Carol,

Thank you for your feedback and for choosing Ventrolla again for your listed property. We’re delighted to hear that Rob, James, and Tyler provided a great service and that you’re pleased with the refurbished sashes.

Best regards,
The Ventrolla Team

Oceniono na 4 z 5

Secondary glazing for a large sash window

Courteous, helpful and knowledgeable staff providing a good product which achieved our objective

26 listopada 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Simon Proffitt,

Thank you for your wonderful feedback. We’re so glad to hear that our team could help achieve your objective and provide a product that met your needs. If you ever need anything else, we’re here to help.

Thanks,
The Ventrolla Team

Oceniono na 4 z 5

Met expectations but expensive

The installer, Karl was very considerate of our needs and routine and always left the workplace clean amd tidy. He also spotted a defect in one of the replacement windows and this was replaced quickly.
The replacement windows are well made and time will tell whether they meet their expectations wrt insulation and longevity.
Overall the work has beeen completed as expected given the high price being charged

13 grudnia 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Mr Lodge,

Thank you for your thoughtful feedback. We’re pleased to hear that Karl provided considerate and tidy service and acted promptly to address the defect in one of the windows. It’s great to know you’re happy with the overall quality of the replacement windows, and we trust they’ll meet your expectations for insulation and durability over time. Should you have any questions or need further assistance, please don’t hesitate to reach out.

Best Regards,
The Ventrolla Team

Oceniono na 1 z 5

Never responded to a recent enquiry

Never responded to a recent enquiry to quote to replace some windows and previously when I asked for a written quote on another property it was never done and the person who called me just wanted to do everything over the phone....Lazy! A pity as the product looks good but lacking in customer service. First impression, last impression!

12 grudnia 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Leo,

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We value your input and will review your concerns thoroughly. A member of our team will be in touch shortly to discuss this further and address your enquiry.

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Friendly and professional service

We had our windows fitted through a housing association. The windows are absolutely beautiful and give our flat a new lease of life! They're stylish, modern and block out day to day sounds.
Simon, Rob, James and Tyler delivered a friendly and professional service. Thank you so much

15 marca 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Emily,

We are very happy to hear you are satisfied with your new widows and that they’ve brought a fresh look and feel to your home. It’s fantastic that Simon, Rob, James, and Tyler provided such a friendly and professional service. We’ll be sure to pass on your kind words to them.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

Repair to sash window

Very impressed with the whole experience. Very prompt response and professional in all respects. I had a sash window repaired and draught proofed. Derek was very helpful and carried out the work with minimal disruption. All rubbish was removed. Very positive experience.

13 grudnia 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Linda Marsh,

We’re delighted to hear you were impressed with your experience and that Derek’s work met your expectations. Ensuring prompt, professional service with minimal disruption is our priority, so it’s wonderful to know we delivered. We truly appreciate your feedback and look forward to assisting you in the future.

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Draughtproofing casement windows

The work, which was all beautifully done, involved installation of 3 newly made casements in one window and draught proofing of 2 other windows all in an elderly listed house. It had to be good and was. Not a bit of rot escaped the notice of the team and all was remedied with patience and good humour. The team of James, Rob and Tyler were a pleasure to have around and very efficient.

5 grudnia 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Rosemary,

Thank you so much for your fantastic review. We're so glad to hear that you're pleased with the work, especially given the challenges of working on an elderly listed house. It’s wonderful to know that James, Rob, and Tyler provided such excellent service, combining patience, efficiency, and a positive attitude.

We truly appreciate your trust in us and are thrilled to have met your expectations. If you need any further assistance, please don’t hesitate to reach out.

Regards,
The Ventrolla Team

Oceniono na 5 z 5

Confidence is high with this company

We are delighted with the sash double glazed window that was installed in an existing box frame. The company is efficient, easy to contact, pleasant to deal with and provided good prompt response to our queries. Their goal in achieving a very happy customer was achieved when they sent Rob, an excellent experienced fitter, to finish a couple of snags. We have every confidence in using this company again should we decide to proceed with the rest of the windows.

19 listopada 2024
Opinia niezależna
Logo Ventrolla

Odpowiedź od Ventrolla

Dear Sue,

Thank you so much for your kind feedback. We’re thrilled to hear that you’re delighted with the sash double glazed window and that the installation process went smoothly. It’s great to know that our team, particularly Rob, helped address the snags and ensured you were completely satisfied.

Kind Regards,
The Ventrolla Team

Oceniono na 5 z 5

New doors

New doors, new home! Gosh, the thought of having to go through all of the rigmoral to get this organised was quite daunting, however, I needn’t have worried! With the help of Simon and Paul on the paperwork, Emma, Jennie and Tom on scheduling and invoicing, and James Rob and Tyler on the fitting and snagging I’m so pleased with the outcome. The doors open perfectly (better than before!) and are draft proofed to within and inch of their lives! Leaving the house gorgeously toasty in this freezing weather. I really wasn’t looking forward to having all this done, but the guys were very friendly and professional. Did a great job of problem solving, and left the place cleaner than they found it! Thank you so much team! This is the second time I have used Ventrolla, having had Toby fit the system in our windows previously and I am absolutely thrilled with the results! I will definitely be calling on Ventrolla should I need a similar service in future! Great job team!

29 listopada 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear LP,

Thank you so much for your wonderful feedback. We’re delighted to hear that you’re thrilled with your new doors and the overall experience. It’s great to know that our team, from paperwork to fitting, made the process smoother than expected. We truly appreciate your trust in us, and we’ll be sure to pass on your kind words to Simon, Paul, Emma, Jennie, Tom, James, Rob, and Tyler.

We look forward to working with you again in the future.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

The Ventrolla installation guys

The Ventrolla installation guys, Eddie and Dereck were very good. Efficient and effective they installed our windows and did a great job. They arrived on time worked hard were polite and very helpful.

28 listopada 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Peter,

We’re delighted to hear that Eddie and Dereck impressed you with their professionalism and hard work. Your feedback means a lot to us, and we’re thrilled you’re happy with the results. If you need anything in the future, please don’t hesitate to reach out

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Great windows and excellent work

Ventrolla are great to deal with. Their work is very good quality and our team (Carl Bentley and Mark) were excellent workers and very friendly and helpful).

20 listopada 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Lynne,

Thank you for your fantastic feedback. We’re so glad to hear that you were pleased with the quality of our work and that Carl and Mark provided excellent service. We’ll be sure to pass on your kind words to them.

If you need any further assistance, feel free to reach out.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

I thorough recommend Ventrolla in Bristol

Despite wet weather Rob, Ty and James were efficient, tidy and thorough. I can't thank them enough for replacing the rotten wood of my old windows. I thoroughly recommend Ventrolla.

28 listopada 2024
Opinia niezależna
Logo Ventrolla

Odpowiedź od Ventrolla

Dear Mary,
Thank you so much for your kind words. We're thrilled to hear that Rob, Ty, and James provided such great service, even in the wet weather. It’s wonderful to know you’re happy with the replacement of your windows, and we truly appreciate your recommendation.

If you need anything else in the future, don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

I am so pleased with my new windows…

I am so pleased with my new windows which were fitted by Rob, James and Tyler. The team were prompt, efficient and friendly. They answered all my queries and respected my home which they left as clean and tidy as I could wish.

25 listopada 2024
Opinia niezależna
Logo Ventrolla

Odpowiedź od Ventrolla

Dear Janice,

Thank you so much for your wonderful review. We’re delighted to hear that you’re pleased with your new windows and the service provided by Rob, James, and Tyler.

It’s great to know that the team’s efficiency, friendliness, and attention to detail made such a positive impression. Ensuring your home was left clean and tidy is always a top priority for us, and we’re thrilled that you felt well taken care of throughout the process.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

Oceniono na 5 z 5

Refurb in Helensburgh

After an initial hiccup with the survey, the work of refurbishing our period sash windows was undertaken by Alan McDowell and his colleagues, Allan and Kevin. I have to say that, both in execution and materials used, the standard of work was exceptional. The workers were punctual, friendly, polite and very knowledgeable about their product. And despite the inconvenience, the guys were more than happy to accommodate into their workflow an independent tradesman that we had contracted to fit lead window trays and mullion aprons. Moreover, notwithstanding clearly difficult personal circumstances, Alan McDowell made a point of attending to the job and our requirements with self-less dedication and great professionalism. We could not be happier with the work done and the guys who did it. Thank you Alan, thank you Ventrolla.

23 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Rob, James, & Tyler all turned up on time (about 7:45am-8am) all three days. They have done a great job with our sash windows and it was completed quickly! Thank you so much! All three gentlemen were lovely and nothing was ever too much trouble. Rob spoke to us about how they were fitted so that at a later date they can be painted with a final coat. Thank you all again.

13 listopada 2024
Opinia niezależna
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Odpowiedź od Ventrolla

Dear Nicole,

We're delighted to hear that Rob, James, and Tyler made the experience smooth and enjoyable for you. It’s great to know you’re happy with the work on your sash windows and the team explained the work thoroughly.
If we can help with anything else, please don't hesitate to reach out.

Best Regards,
The Ventrolla Team

Oceniono na 5 z 5

Excellent service

Excellent service, the work was of very good quality, hold tired windows now completely refurbished. I also found the team very helpful and professional

30 października 2024
Opinia niezależna
Logo Ventrolla

Odpowiedź od Ventrolla

Hi Barbara,

Thank you so much for your wonderful review.
We’re thrilled to hear that you’re pleased with the quality of the work and that your windows have been beautifully refurbished. Our team takes pride in providing helpful and professional service, so it’s great to know we met your expectations.

If there’s anything more we can do for you, please don’t hesitate to reach out.

Best regards,
The Ventrolla Team

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