Second year of hiring, van was below standard, ripped seat, things not working dirty fridge, / shower, and we paid for best available and were really disappointed, would not hire again. Had... Zobacz więcej
Reakcja na opinię
UnbeatableHire
Dziękujemy za odwiedzenie portalu Trustpilot. Niestety, publikowanie recenzji na tej stronie nie jest już możliwe, ponieważ strona internetowa firmy została zamknięta. Zapraszamy do skontaktowania się z nami, jeśli masz jakiekolwiek pytania.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Please do not trust this company they will take your money and then claim insolvancy these people are thiefs HIirebookingcentre.com, all run by Karen Oakley & Andrew Hughes based at their address in... Zobacz więcej
Well priced during special offers off season etc. Booking system experience not great on mobile. Phone rarely answered and customer service chat service strangely not open on a Saturday (which... Zobacz więcej
Reakcja na opinię
We dealt a lot with Unbeatable when trying to plan a holiday. They answered all our questions and were very upfront about the extras and we found that to be no different with any other company. We we... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Whatever your motorhome hire requirements, UnbeatableHire has the perfect motorhome model for you. Plan your motorhome trip or holiday with these handy resources
Dane kontaktowe
Beaconsfield Road 201, UB1 1DA, Southall, Zjednoczone Królestwo
- 08006125654
- book@unbeatablehire.com
- www.unbeatablehire.com
Inni użytkownicy przeglądali również
Prices are ok
Prices are ok. The only reason I didn't book yet is because the prices go up every half term....
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Excellent customer service
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Fantastic company
Fantastic company
Fantastic company - Hire is made easy with them. The customer service was brilliant. Website is very easy to use and the prices are also fair!!! Will use again.
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Good
Hi have used this company before and am very happy with my perched items thank you
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Fantastic company
Fantastic company - Hire is made easy with them. The customer service was brilliant. Website is very easy to use and the prices are also fair!!! Will use again.
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Spoke to the company briefly to dicuss…
Spoke to the company briefly to dicuss renting a 5 berth motorhome for summer 2020,they were easy to contact and gave good details on price and routes to take,seemed to know what they were talking about when discussing the motor homes accessories,will be using them for our summer holidays
29 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
DO NOT USE THIS COMPANY!!!!!
This company are a disgrace, I’m having to go down the trading standards route to get my deposit back that I’ve been waiting for since the beginning of August, worst company I’ve ever had to deal with, I gave them over £1200 in good faith, told that I’d get it back in a reasonable amount of time, now they just keep fobbing me off with lies, they are hugely in breach of their contract and still they lie. I’m thoroughly disgusted with the treatment I’ve received, and the replies to the complaints on this about them are also lies I’m sure.
26 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
2nd year to hire.. never again...too much stress
Second year of hiring, van was below standard, ripped seat, things not working dirty fridge, / shower, and we paid for best available and were really disappointed, would not hire again. Had incredible trouble getting security deposit back 7 weeks later, just kept getting fobbed off, while we were paying interest, terrible service, couldn't get any sense on phone or live chat.....total nightmare
24 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Shambles!
Shambles!
They are quick to take your money, but not quick to give you your refundable deposit back!!!
Myself and my husband hired a motorhome in July. We had a great holiday. The standard of the motorhome was not great but it did us the week.
On return we were told we would get our deposit back £250 in 28 working days. It has been around 40 working days and we have still not received this. I have had an email to tell me the deposit will be £190 as there is an administration fee for giving back your deposit. Unbelievable!!!
You think your getting a good deal with booking......believe me go to another company that may charge more, but I am sure they will not have any hidden costs.
17 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
We're sorry for the delays in processing refunds in the past few days. Staff shortages have meant longer than expected response times - our refund chat lines are fully operational again. Please use the chat link below if you've not had your refund processed (during office hours). Thank you! https://bit.ly/2lNJNTa
DONT USE THIS COMPANY!!!!
Unfortunately I can't leave a zero star rating.
DO NOT use this company! As many others have already written trying to get your deposit back in virtually impossible!
11 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
We're sorry for the delays in processing refunds in the past few days. Staff shortages have meant longer than expected response times - our refund chat lines are fully operational again. Please use the chat link below if you've not had your refund processed (during office hours). Thank you! https://bit.ly/2lNJNTa
Motorhome UK Hire
Motorhome UK Hire - AVOID the following company.
nationalmotorhomes
unbeatablehire
motorhomehire
So to all my friends and family, as you are aware, Froggy and I had a great holiday with a hired camper van. The holiday itself was great and I thought I would be OK with the same hire company that we used 2 years ago....Well how wrong was I. OK we had another camper van who smashed our driver side mirror to pieces, did he stop, did he hell. I reported it to the Police etc. I saw on our hire that we had 11 days assurance. I duly informed the hire company via their system giving them the Police complaint number etc. The camper hire company have now come back to me and said that they will not submit my claim to the insurance company as I do not have the 3rd party name or details. So basically I have to pay for it out of my pocket even though I have payed assurance through them. Well I have now asked Master Card Gold for their help so we will wait and see what happens.
They take ages to answer you if they ever do.
One other note, they will ask for a huge security deposit which will be refunded 1 to 6 months after the hire if you are lucky.
Avoid them at all costs.....They have lost our custom for the years to come.
9 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
We're sorry for the delays in processing refunds in the past few days. Staff shortages have meant longer than expected response times - our refund chat lines are fully operational again. Please use the chat link below if you've not had your refund processed (during office hours). Thank you! https://bit.ly/2lNJNTa
PLEASE AVOID
AVOID
Although the actual Motorhome hire went without a hitch. Trying to get your deposit back is like getting blood from a stone.
Delay after delay and excuse after excuse. Once you start chasing your deposit they become less and less helpful and harder to actually contact. Live chat is worse than useless. Everything about this company shouts SCAM.
I’ve been trying to get my deposit back for nearly 3months. Fortunately I paid by credit card and I contacted my credit card company and thank goodness they credited The amount back . Ive hired Motorhome’s in the past and NEVER had such a horrendous and stressful experience.
Oh yeah and they don’t actually hold the amount on your credit card they actually take the money so I had two monthly payments plus interest to pay while they enjoy my money. PLEASE AVOID OR YOU WILL BE OUT OF POCKET.
7 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
We're sorry for the delays in processing refunds in the past few days. Staff shortages have meant longer than expected response times - our refund chat lines are fully operational again. Please use the chat link below if you've not had your refund processed (during office hours). Thank you! https://bit.ly/2lNJNTa
I won't write a very long review as…
I won't write a very long review as most people of already said everything that people need to know.
I hired a camper in June and my deposit has not been returned yet and does not look like it will be.
They do not answer calls or emails.
Just avoid at all costs
6 września 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
We're sorry for the delays in processing refunds in the past few days. Staff shortages have meant longer than expected response times - our refund chat lines are fully operational again. Please use the chat link below if you've not had your refund processed (during office hours). Thank you! https://bit.ly/2lNJNTa
AVOID THIS COMPANY
I had the misfortune of hiring a vehicle from this company and unfortunately for me and family we hired a wreck and now fighting for my deposit back. I intended to sue this company for breach of contract under misreprentation but solicitor advised although I have a strong case and would undoutably win I'd end up out of pocket. So, what do you do? Firstly read our reviews and stay well clear of these criminals. If you're fighting for your money back - good luck. Fortunately I used a credit card. Section 75 makes the Cc company equally liable on purchases so you may be able to get all your money back including deposit, I'm hopeful. Contact Trading standards and financial ombudsman too. Don't let these thieves get away with it. Good luck to all.
31 sierpnia 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
WE LOST OUR DEPOSIT but saved a whole lot of money
Please think carefully before placing a DEPOSIT with this company. If you’re thinking of renting from Unbeatable Hire, or one of their numerous subsidiaries, or affiliated companies, (NATIONAL MOTORHOMES, HIREBOOKING CENTRE, MOTORHOLME and more) don’t be surprised when the additional charges start adding up. They will turn what you had assumed was a cheap holiday into a very, very, expensive one. By the time you have added up all their deceitful surcharges, for items you would have assumed necessary and essential for travel, you’ll be wanting to cancel. If you do, don’t expect your money back without a fight.
Would you like a proper introduction to your rented motorhome, with an explanation of how everything works? You’ll only get one, if you have purchased their “handover package”.
Expect to watch TV whilst you’re away? PROVE you have a TV licence.
Expect to use their chemical toilet? Not unless you’ve paid for the chemicals.
Want to refill the water tank? You had better have paid to rent the water hose, or brought your own.
Parking a car? Oops! Another many £££s gone.
Motorhome not parked level, so you can get a good night’s sleep? Well you should have paid to hire the levelling chocks.
Want a cup of tea? Check you did remember to buy a gas bottle and that they have supplied the necessary kitchen “accessories” in their “kitchen pack”.
And the list goes on. Don’t even rely on their Insurance Excess Waiver. If there is a loophole, these snakes will wriggle through it.
Or choose another type of holiday, altogether. My advice is to avoid this company and its “cheap” offers, like the plague.
24 sierpnia 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Although the motorhome hire itself went…
Although the motorhome hire itself went well I am still awaiting refund of £1140.80 deposit which was triggered on 22nd July. I cannot contact customer services ( the phone is not answered, and it is all done by live chat...and I have wasted hours waiting for live chat to respond.) I did get through on Friday 9th and was assured it would be sorted within 48 hours....one week later still no refund......
Nightmare....
16 sierpnia 2019
Opinia niezależna
Odpowiedź od UnbeatableHire
Many thanks for taking the time to review our services and products, its only by receiving feedback from our customers that we can improve and we will certainly take your points on board!
If you review requires further work, kindly get in touch via our website, which has a chat facility which is open office hours Monday to Friday 9am to 5pm. We are not open on weekends, though you can leave a message and we aim to respond as soon as possible!
Don’t forget that we have an extensive range of luxury motorhomes available for hire at extremely competitive rates and hire periods from as low as 3 nights up to 28 nights.
All hires rates are fully inclusive of mileage, insurance and depending on your travel, EU cover - if you’d like a quote at any time, please visit our website.
All quotes are sent via SMS to ensure that you have the rates in writing and there is a link in the quote to call, text or visit the website. Quotes are valid for up to 14 days and are subject to availability.
Car parking is available at all our depots, though the spaces are limited and must be reserved in advance. You are recommended to pre-book your parking space and get a 40% discount off the usual parking rate. All cars are parked at owners risk.
Please note that fuel and gas are not included unless specified in our hire quotation and must be pre-ordered before the hire starts.
We do not rent bedding, towels or personal hygiene products. We are happy to order and you can purchase these items to be delivered to the motorhome prior to the hire.
All motorhomes have a television and DVD player (UK TV licence must be held and must be evidenced).
All motorhomes have a four man bike rack fitted which can secure adult and children’ bicycles on the outside of the vehicle. Note we do not offer bicycle hire.
All drivers must be over 25 and under 80 years old at the time of the hire. All drivers must hold a valid driving licence for at least two years and surcharges may apply for previous convictions.
Unless otherwise agreed, all hires commence after 3pm and must be returned by 11am (A late return fee may apply if the vehicle is returned after the agreed return time)
Hire quotes are provided real time based on availability - its better to book early as hire charges can increase when the availability is reduced and be sure to visit the website regularly to check out our latest offers.
If you are in the market for a used motorhome, why not consider our ex-rental range of luxury motorhomes? One owner, with a full service history and a warranty with every model.
Finally did you know that hundreds of savers are getting a great return on their savings and free motorhome holidays? Yes! Find at more about our unbeatableinvest product, ask one of our agents for details.
All services and quotes are provided on the basis of our hire terms and conditions, which can be found via a link on our website at the bottom of each page. For details about our GDPR and other statutory information, please visit our website.
Festival trip
Couldn't fault much from booking to our hire and return, allot of people seem to say what they were quoted and paid are quite different but ours wasn't, if you have never hired a motorhome you may not know how much it costs, The chat team seemed very helpful in answering any questions the collection was straight forward they were informative and helpful, we had a chausson flash 514 which was nice and clean slight damage in odd places, it was so easy to drive, One thing I did notice that there wasn't a carbon monoxide detector which you would of though it would be standard in something that uses gas, we did have a slight issue while away which I must admit there did seem a lack of support regarding that, on return everything was fine, I guess I would use them again
1 sierpnia 2019
Opinia niezależna
DO NOT USE motorhome filthy basic and…
DO NOT USE motorhome filthy basic and customer service none existent p
27 lipca 2019
Opinia niezależna
GO SOMEWHERE ELSE DO NOT GIVE THIS COMPANY YOUR MONEY!
I would give less stars if it were possible. COMPANY NEEDS TO BE CLOSED DOWN. Unless you are minted. ABSOLUTE CON. WILL and DO rob you, with no conscience at all. They've basically made up their own list of rules which means they can do what they like. Once you've paid your money, you WONT get it back. Please Please PLEASE DONT give them your deposit & if you have make sure you cancel within 24 hours, or else you are stuffed. Once you pay your balance they then 'unlock' a load more charges, and not cheap ones either, insurance is a nice little trick they have up their sleeve, just take my advice & GO SOMEWHERE ELSE! Trust me you'll wish you had.
25 lipca 2019
Opinia niezależna
Avoid
As per the other reviews, this company sets a new baseline for customer service - and not a positive one! Use at your peril, you WILL be disappointed.
18 lipca 2019
Opinia niezależna
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