Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Zobacz więcej
Reakcja na opinię
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Dane kontaktowe
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Zjednoczone Królestwo
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
4,7
Doskonała
252 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful Thomas on the chat
Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.
25 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!
Odpowiedź od Ultra LEDs
Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!
Campervan slat ceiling led track
Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.
25 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!
Great customer service and attention to detail.
Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.
28 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!
Thank you to Thomas
Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.
28 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!
Quick response with the detail I needed
Quick response with the detail I needed
28 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!
lovely customer service
26 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!
Great customer service and patients…
Great customer service and patients whilst answering all of my questions! 👍🏼
20 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for the great review! We’re thrilled to hear that our team was able to patiently answer all your questions. Providing excellent customer service is our priority, and we’re always here to help with anything else you need!
Problem with the delivery sorted without fuss…
There was a problem with the delivery address (my fault) and Fedex returned it to them. They immediately sent out a replacement with no fuss.
21 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for sharing your experience Simon! We’re glad we could quickly sort out the issue with the delivery and get a replacement sent to you without any hassle. We always aim to make things right for our customers. If you need anything else, feel free to reach out—happy to help anytime!
I had some questions regarding products…
I had some questions regarding products and spoke to Thomas H on the chat bot. He was very helpful in answering all my questions and then when I had a problem with the ordering due to something being out of stock. He then sorted the problem via email and emailed me a quote to accept and pay.
19 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for the great feedback Terry! We’re so glad Thomas was able to assist you with all your product questions and resolve the issue with the out-of-stock item quickly and efficiently. We’re always here to make sure your experience goes smoothly. If you need anything else, don’t hesitate to reach out—we’re happy to help!
Great customer support
Great customer support. Easy to get hold of, and knowledgeable people who understand the product to talk with. Easy to get your project up and running.
17 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your kind words and 5 star review Duncan! We’re so happy to hear that our customer support team was easy to reach and able to provide you with the knowledge and assistance you needed to get your project up and running. If you ever need help with further projects, we’re always here!
Ultra led supervisors were brilliant
Ultra led supervisors were brilliant. DPD didn't drop parcel to the correct address
I contacted ultra led team who immediately sent out a replacement and kept on contact
1 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your fantastic feedback! We’re so glad to hear that our team was able to quickly resolve the issue with the delivery and keep you updated throughout the process. We’re always here to ensure everything goes smoothly for you. If you need anything else, don’t hesitate to reach out!
Brilliant Service
Currently having a new extension built and I knew the type of lighting I wanted but unsure exactly what I needed. I contacted Ultra LEDs a few times to ask for advice.
Thomas got back to my straight away with the items I needed. First of all I was pointed to the right LED plaster-in profile which was perfect and delivered in no time.
Next I needed the LED strip, and due to the long length needed I was really unsure which to buy so there would be no drop-off in light. I thought I knew but just contact Thomas again and he knew exactly what I needed and let me know what I needed to do soldering wise on the corners.
I will definitely be using Ultra LEDs for my next project outside.
12 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your wonderful review and positive feedback! We’re so happy to hear that Thomas was able to guide you through your lighting choices and help ensure everything was perfect for your new extension. It’s great to know that the advice on the LED strip and soldering was useful! We truly appreciate your trust in us, and we look forward to helping with your next project—inside or outside! Don’t hesitate to reach out if you need anything else.
Absolute fantastic customer service
Absolute fantastic customer service. I ordered wrong profiles and they were fantastic in providing advice and correcting my order. Great company!
12 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your kind words! We’re so glad we could assist you in correcting your order and provide the advice you needed. Delivering great customer service is our priority, and we’re thrilled to hear you had such a positive experience. If you ever need anything else, we’re here to help!
Great customer service
I spoke to Thomas from ultra LEDs who was really helpful. He provided well considered options which were laid out clearly so I could understand and included a recommendation as well. High quality customer service. Thank you
12 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your fantastic feedback! We’re so glad Thomas was able to provide helpful and clear options for you. It’s great to hear you had such a positive experience with our support team. We truly appreciate your kind words and look forward to assisting you again in the future!
Excellent servuce
12 lutego 2025
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your feedback Mike! We’re so glad to hear you had an excellent experience. If you need anything else, don’t hesitate to reach out—we’re always here to help!
Missing parcel
Stop using FedEx as a delivery company.Dont order from this company because you never get your order
24 stycznia 2025
Opinia niezależna
I ordered a 5m COB LED strip and…
I ordered a 5m COB LED strip and dimmable driver. Product was great and the delivery was super quick. Would use again.
4 stycznia 2025
Opinia niezależna
Highly recommended, knowledgeable staff and great products
Great company to deal with if you are looking for any bespoke LED lighting solutions. I found all their staff friendly, patient and knowledgeable. The Tagra LED sheets were a new product but worked really well for backlighting a backsplash area. Would highly recommend and use their services again in future.
13 grudnia 2024
Opinia niezależna
Staff are always super helpful
Staff are always super helpful, full of product knowledge and happy to help when coming up with solutions to problems.
17 grudnia 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.