Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Zobacz więcej
Reakcja na opinię
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Dane kontaktowe
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Zjednoczone Królestwo
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
4,7
Doskonała
252 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Expert advice.
Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.
2 września 2026
Opinia niezależna
Katy was excellent with me over email
Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
1 września 2026
Opinia niezależna
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service I received absolutely outstanding customer service from Oliver at Ultra LEDs.
⭐⭐⭐⭐⭐ — Exceptional technical advice and customer service
I received absolutely outstanding customer service from Oliver at Ultra LEDs.
I contacted Ultra LEDs because I was planning a fairly complicated RGB+CCT LED lighting setup for my kitchen and needed help making sure I had the correct components and specifications. Oliver went above and beyond to help me.
He took the time to look at my measurements, calculate the requirements, recommend the correct driver and cabling, provide links to suitable products and answer numerous technical questions along the way.
Most importantly, I never felt rushed or pressured into making a purchase.
He genuinely seemed interested in helping me understand the system and get the project right.
What really stood out was his patience. I had a lot of questions, and Oliver continued to respond with clear and helpful advice throughout. That level of customer service is becoming increasingly rare.
I'm now planning another, more ambitious LED lighting project for my living room, and Oliver is the first person I want to speak to for advice.
A huge thank you to Oliver for all his time, patience and expertise. Exceptional service and thoroughly deserving of five stars.
20 sierpnia 2026
Opinia niezależna
Close to a hundred emails and phone…
Close to a hundred emails and phone calls over 2 years to resolve: 3 failed Syndeo LED strips/switches that each lasted less than a month with the lowest possible build quality, 2 missed refunds (taking 7 months) and 1 final mis-calculated refund. There wasn't a single thing they did right.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Hi Richard,
We’re very sorry for the experience you’ve had. The errors we made fell below the standard of service we expect to provide.
Having spoken with you personally today, I’m glad we’ve now been able to resolve everything. We appreciate your feedback and will use it to improve.
Please accept our sincere apologies for the frustration and inconvenience caused.
Ultra LEDs
Fantastic experience with Ultra LEDs…
Fantastic experience with Ultra LEDs from start to finish.
I wasn’t completely sure what I needed for my project, but Katy was absolutely brilliant throughout the whole process. She took the time to understand what I was trying to achieve, helped me choose all the correct products, and even assisted with specifying everything to make sure it would work perfectly together.
Her knowledge, patience and customer service were outstanding, and she made what could have been a confusing process incredibly straightforward.
A massive shoutout to Katy – she’s a real credit to Ultra LEDs. Thanks to her, I have complete confidence that I’ve ordered exactly what I need. I wouldn’t hesitate to recommend Ultra LEDs and will definitely use them again for future projects.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much for taking the time to leave such an amazing review! We're thrilled to hear that you had a fantastic experience with Ultra LEDs from start to finish.
We'll be sure to pass your wonderful feedback on to Katy. She'll be delighted to know that her knowledge, patience, and support helped make your project straightforward and gave you confidence in your choices. Providing this level of service is exactly what we strive for, so it's incredibly rewarding to hear when we've achieved that.
Your recommendation means a great deal to us, and we truly appreciate your trust in Ultra LEDs. We look forward to helping you with many more projects in the future!
Best regards,
The Team at Ultra LEDs
Really good customer service
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge. Thanks to Katy in the sales support for your help.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience with our customer service.
While delivery issues can occasionally happen, we're glad we were able to resolve it quickly and make the process as smooth as possible. We'll be sure to pass your lovely comments on to Katy-she'll be thrilled to know her support made a difference.
We really appreciate your feedback and look forward to helping you again with your future projects.
Best regards,
The Team at Ultra LEDs
The order process with Katy was…
The order process with Katy was awesome. Easy. Direct. Smooth
Simply perfect. 🤩
4 sierpnia 2026
Opinia niezależna
Excellent customer care
Replaced a faulty Syndeo driver the next day after 4 years use.
26 lipca 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your review! Even after several years of use, we always aim to support our customers wherever we can. We're pleased we could get your replacement Syndeo driver to you quickly and get you back up and running.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Team at Ultra LEDs
Great Experience, Great Quality
I’ve had great experience from UltraLed from ordering to delivery, product is quality and will definitely be buying again for next project!
21 lipca 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
We're so pleased to hear that you had a great experience from ordering through to delivery, and that you're happy with the quality of our products.
Your support means a lot to us, and we can't wait to help with your next project. We look forward to welcoming you back soon!
Thanks again,
The Team at Ultra LEDs
Jack who was my point of contact is…
Jack who was my point of contact is extremely knowledgeable, the company is the only company I would use moving forward to purchase anything Led related. Not just for the quality of items but the service. Thanks to him.
23 czerwca 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your kind words! We’re delighted to hear about your positive experience with Jack - he takes great pride in providing knowledgeable and helpful support. It’s fantastic to know that both our products and service have earned your trust.
We really appreciate your recommendation and look forward to helping you with any future LED projects.
Thanks again,
The Team at Ultra LEDs
Unbelievably good service
Unbelievably good service. Picked up the call straight away. Gave great advice. Followed up with an email with product details. Then, when I ordered, it was all delivered in less than 24 hours. Perfect.
15 czerwca 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience from start to finish. We really appreciate you taking the time to share your feedback, and we look forward to helping you again in the future!
UltraLEDS.
First class service
First class service
I meant to order a 24v power supply
But in my haste to order I ordered the 12v by mistake
sent an email that evening to sort my mistake
next morning all sorted posted out same day
The Targa power unit works perfect
no heat from unit at all unlike others I've used
also a 5year warranty
15 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your great review! We're so pleased we could help get your order corrected quickly and that everything was sorted without any hassle. We really appreciate your feedback and look forward to helping you again in the future!
UltraLEDS
Got some great advice from Jack re 12v…
Got some great advice from Jack re 12v LED drivers for some AR111 lights I’d recently bought for an extension. Very much appreciated!!
3 czerwca 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for taking the time to leave us a review! We're delighted to hear that Jack was able to provide the advice you needed for your 12V LED drivers. We'll be sure to pass your kind words on to him. We really appreciate your feedback and hope your extension lighting looks fantastic! If you ever need any further advice, we're always happy to help.
UltraLEDS.
Good service and knowledgable staff
Meeting and chatting with Tom and him going through everything with us and even the integration into an existing smart light system.
21 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your kind review! We're so pleased to hear that Tom was able to help and take the time to talk you through everything, including integrating the lighting with your existing smart system. Providing knowledgeable advice and practical solutions is something we take great pride in. We'll be sure to pass your feedback on to Tom, and we look forward to helping you again in the future!
UltraLEDS.
Fast quick delivery
Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great
7 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality of the LED strips, LED tracks, and plaster-in downlights. It's even better to know they look great once installed! We really appreciate your feedback and look forward to helping with your next lighting project.
UltraLEDS.
awesome service
Called up needing goods next day, the where very helpful and sorted on a pre 9 for me ..... deffo be back for more.
13 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your fantastic review! We're so pleased we could help get your order to you in time. Our team always does their best to accommodate urgent requests, so it's great to hear we were able to sort the pre-9 delivery for you. We really appreciate your support and look forward to welcoming you back for your next order!
UltraLEDS.
Great customer service
Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Daniel. He always goes the extra mile to make sure our customers have the right products, so it's great to know the advice and communication helped you feel confident in your purchase. We're also pleased your order arrived quickly. We really appreciate your recommendation and look forward to helping you again in the future!
UltraLEDS.
jack is always on hand to advise and…
jack is always on hand to advise and help where he can never an issue, deliveries come when they are meant to,
11 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your fantastic review! We're delighted to hear that Jack has consistently been there to offer advice and support whenever you've needed it. We'll be sure to pass your kind words on to him. It's also great to know your deliveries have been arriving on time. We really appreciate your continued support and look forward to helping you again soon!
UltraLEDS.
Customer service on another level 👊
Amazing customer service - top company to use and will definitely use again.
Daniel made my call so easy and dealt with my specific needs- massive well done.
7 maja 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you so much for your amazing review! We're thrilled to hear you had such a great experience with us. It's fantastic to know that Daniel made everything easy and took care of your specific requirements. We'll be sure to pass your kind words on to him. We really appreciate your support and look forward to helping you again soon!
UltraLEDS.
Good service and advise
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Ultra LEDs
Thank you for your review! We're pleased to hear you were happy with both the service and advice you received.
UltraLEDS.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.