Ultimate Customs Recenzje 

77
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased some badges for an audi rs3 and when they arrived they were an awful copy of originals ! The letters and numbers were not level and on one of the other badges the number was smaller then t... Zobacz więcej

Oceniono na 5 z 5

I went in to have a sunstrip replaced as my old exterior one was looking a bit tired! Really happy with communication and service and the new internal tint sunstrip is settling in (was only done yeste... Zobacz więcej

Oceniono na 5 z 5

I bought some carbon mirror caps and a spoiler for my Golf R from Ultimate Customs, decided I also wanted to get my roof wrapped so I contacted them and got it booked in. They did an awesome wrap and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have ordered various parts for my S3 from Ultimate Customs. Kept updated from ordering to delivery and all parts well packaged and arrived when stated. The quality of all the products I have receive... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Produkcja części samochodowych
  2. Sklep z akcesoriami samochodowymi
  3. Czyszczenie samochodów
  4. Szyldy reklamowe

Informacje przekazane przez różne źródła zewnętrzne

Ultimate Customs provides high quality accessories for your VW, Audi, BMW or Mercedes model of car. We pride ourselves on great customer service, clear communication and high quality products. If you have any issues please send us an email and we'll do everything we can to make it right!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

77 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(77)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Audi rs3 badges

I purchased some badges for an audi rs3 and when they arrived they were an awful copy of originals ! The letters and numbers were not level and on one of the other badges the number was smaller then the letters. I sent back but was and was granted a refund but they wouldn't refund the cost of return postage because the badges were as described which was not true ! I never saw in the advert that they would arrive uneven and different size lettering and numbers ! Steer clear from this company as they only sell cheap Chinese rubbish !

24 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Replacement of sunstrip

I went in to have a sunstrip replaced as my old exterior one was looking a bit tired! Really happy with communication and service and the new internal tint sunstrip is settling in (was only done yesterday) nicely!!! I’ve had tints done here before and yet again the guys and girls at ultimate customs have come up with the goods!

16 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant job done. Did exactly what I asked for and it came out just how I imagined it, it looks like a whole new car. Customer service is top notch too. I will definitely be going back for any future work I have.

16 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing service

What can I say - Excellent service from Start to finish, a fantastic experience at Ultimate Customs, Ben and his team go above and beyond. Professionalism attention to detail and just all brilliant.
Site is pristine, comfy waiting room, I even got an amazing Brew..
Would highly recommend, and will definitely be returning back. Thank you guys…

5 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

Audi S3 car key backing

I ordered an S3 car key backing, Ultimate customs claim to use the same plastic as OEM but it clearly is not the same, material feels far different from the OEM key which is much smoother. Also the key backing i received does not sit flush, being slightly raised when clicked into place. The edges are also not straight with larger gaps in some places than others.

The S3 branding does look nice which is what drew me to the item to start with but overall a poor quality item.

Tried ringing their offices at 3pm on a Wednesday only to be ignored and told the lines are now closed.

No formal returns process so my last resort is a "contact us" message form which i have filled out, so lets see if they ignore that too.

18 września 2024
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Hi Leon, This review is disappointing seeing as though the only correspondence we've had is via email with the first one received from you at 15:19 today. Our lines do not close at 3pm they close at 5:30pm and we missed your call at 15:16, I didn't feel it necessary to call you back due to the fact we began our correspondence via email 3 minutes after your missed call and were already dealing with your problem. Email made it easier for you to send me over images of the situation too so I could assist quicker. You left this review having given me less than 2 and a half hours to come to any kind of resolution on this. As I mentioned in the email response to you, we've sold thousands of these items to very happy customers so I wanted to check with our supplier what the issue could possibly be before I came back to you today on this having last emailed you back at 16:27 asking for further images. I must also state that you're comparing a brand new piece of plastic to a worn used key so there will always be a difference in look and feel. This however does not explain the fitment issue which I was trying to get to the bottom of between yourself and our supplier.
As you mentioned that there was "no formal returns process", I have also attached the link to that below...
https://www.ultimatecustomsuk.com/pages/return-refund-policy/
I apologise that we didn't have a satisfactory outcome for you within the 2 and a half hour timeframe you expected however I will endeavor to have this for you tomorrow.
Many Thanks
Ben

Oceniono na 5 z 5

Brillant Service

Wanted to say a massive thanks to the team at Ultimate Customs. Their customer service has been first class right from my first email asking about wrap options for my Campervan. Absolutely over the moon with the finished result, would have no hesitation in recommending.

3 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Still waiting for my parts

Ordered carbon ducktail spoiler for my Audi rs3 3 months ago and still waiting!!! Shocking Customer service I’ve asked for updates multiple times but it’s always me chasing them. The guy that answers the phone is useless. do NOT use ultimate customs terrible service.

11 czerwca 2023
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

We are very sorry your order wasn't satisfied in a decent time, we aim always to supply as quickly as possible. Unfortunately we didn't receive the correct amount on our order to provide you with what you ordered in good time.
Again we apologise for the poor service you feel you have received and if at any point you would like to contact us please feel free to discuss it.

Oceniono na 1 z 5

Cheap quality product

Bought a rear badge for my RS3 and it's absolutely terrible quality. Cheap plastic with sharp notches on the edges where it's been cut from whatever mould. The adhesive on the back is also only about 2mm thick and barely sticky at all. This would fall off in 5 minutes. Straight in the bin, won't be using a company that sells cheap products like this again. I've had far better quality on Ebay from random sellers. Hoped I'd have a better product from a specialist company but this is a joke of a product.

It also took a week to arrive and cost £3.50 for delivery. Considering this item weighs so little, this was quite a lot for delivery.

14 kwietnia 2023
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Hi Felix, We are sorry this product didn't meet your expectations.
We would have been happy to exchange or even refund you.
We sell hundreds of these badges every month without issue. If you would like to contact us I'm sure we can help you further if required.

Oceniono na 5 z 5

Happy Customer

I have ordered a few times from these guys. Only small items so far but all good. The photos of the items are clear and the team got back quickly via email if I had a question. The stuff is delivered quickly and I've been super happy so far! Would recommend

15 września 2021
Opinia niezależna
Oceniono na 5 z 5

Got my wheels powder coated and my…

Got my wheels powder coated and my callipers repainted this week by Alan and the Guys at Ultimate Customs ..
This is the second job I've had done by them Had a dechrome and light's tinted last month and was delighted by the result so decided to refurb my wheels ect.
Yet again ' I'm delighted with the work carried out ,,
Top job , 6 stars ..
Thanks Guys..
Billy McIntyre ( scrimshaws)

5 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Got my MK7 Paddle Extensions for my MK6…

Got my MK7 Paddle Extensions for my MK6 Polo GTI. Delivery was fine, and package is as expected. Definetly not last time i visit their website.

16 kwietnia 2021
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Thanks for the review Oliver, we look forward to your repeat business!

Oceniono na 1 z 5

Ordered a custom steering wheel for My…

Ordered a custom steering wheel for My Audi RS6 on the 7th feb was expecting it to be made within 16days as stated on website now it’s 29th March and still no luck with steering wheel, no replies regarding my order now. I was looking forward to the new steering with all the gadgets wasted 2months waiting for nothing will be contacting bank for full refund.

29 marca 2021
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Thanks for your review, we apologise that you were unhappy with your order. I can see from our emails that we contacted you at every step of the way with delays. Additionally, it appears that you did not see the three notices we have on the website regarding custom steering wheel orders, which can take 4-6 weeks to be produced. This is because each wheel is made to order as per your specification.

You have stated in your review that you will be contacting your bank for a refund, however at the point of the review we had already refunded your order as per your request. We do not refuse refunds on orders. Additionally, we offered you a number of options including free products or a partial refund due to the delays, which you were happy with until you decided you no longer required the wheel.

I am sorry that you felt the need to write this review, however it is not an accurate representation of the situation and as always, we did everything we could in order to keep you happy along with constant communication.

Oceniono na 5 z 5

Golf R

I brought my Golf R into their work shop in December 2020 , and they helped transform it ,into am absolute beast.
Omg !! These guys are true wizards at what they do and i would say the best part of the experience is , if you are only 40% sure of your idea , these guys will complete it with all the bells and whistles.
The vinyl wrap, tinted head lights and the spoiler fitting are an absolute amazing job.
Please feel free guys to put some of the pics you took on the website.

1 marca 2021
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Thanks for the review Oliver, your Golf R looked even better once we completed the work. We are glad we could help!

Oceniono na 5 z 5

I booked in for a couple of…

I booked in for a couple of modifications to be done to my car. The guys were really friendly and gave out lots of advice. The service was quick and a high quality of work was complete. I will definitely be using this company again in the future. Highly recommend!!

10 lutego 2021
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

We’re glad that we could help you out, it was fantastic bringing your ideas to life!

Oceniono na 5 z 5

Superb

Had a few services from these guys. Absolutely brilliant! 5 star isn’t enough

20 stycznia 2021
Opinia niezależna
Logo Ultimate Customs

Odpowiedź od Ultimate Customs

Glad to hear it Jamie. Hopefully we’ll see you again soon!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej