UK Visa and Immigration Reviews Recenzje 

I installed this app on two different devices. When I try connecting the app with on-line document, it doesn't connect. It says something like - contact customer support. When I try do the same from mz phone, the app starts, shows the very first page and freezes. I am not sure, how I can finish a request for eVisa, when it is not working??

I paid nearly ￡8,000 for my visa, but the Glasgow TLScontect website banned me from booking an appointment in the UK. I could only leave a message online. Their automated reply said it would take three working days to respond. If you add the weekend, it would take five days for them to respond. And I couldn't find any way to contact them. It really made me desperate. I just booked an appointment, why do they treat people like this?

Compared to before, the vfs that the British government cooperated with before was much better, because even if their company was about to terminate the cooperation, after I sent them a message, their staff also responded very seriously and quickly. Why are tslcontactd employees so authoritative and don't solve the problems encountered by customers?

Update, 17 October night, TLScontact website still block my calendar. They responded, but they were all useless emails, none of which answered the questions.

Update: 31 October night, TLScontact glasgow website still block my calendar. Still no one has solved the problem.
I spent almost 8000 GBP. I feel like I was fooled and waited here in despair. This is the first time I have encountered such a thing in my life. I can't make an appointment and no one has answered. Even if I call on God like this every day, God will probably come out and give me an answer.

When tslcontact start cooperating with the UK government, you should improve your capabilities in advance. If you don't even have the ability to answer questions in a timely manner, you should not accept such a job. Your company's irresponsible behavior will affect many innocent people. If you take money from others and don't do the job, how is that different from fraud or robbery? And you are doing this openly with the government as your background.

I also want to say that if a country’s government cannot correctly choose the companies to cooperate with, do you think they can make the right choices in other things?

Update: 25th Nov 2024, I have no other choice but to cancel my application, however, it has now been over 28 days and the Home Office has not refunded my money and no one has replied. There was no email confirmation when I applied for a refund. This makes me think that the Home Office and TLS contact are deliberately doing this and holding people's money. Is this any different from a scam? The government is short of money now, are they making interest from this?
I don't mind spending money for the government, but the money the government owes others should be paid back as soon as possible. This is the most basic moral issue. The government collects money at an amazing speed, and when it needs to pay back, it disappears. It's ridiculous.

Now I can only wait. I send some emails. I only receive automatic replies.
I pay a lot of taxes every year, and I think, what's the point of paying taxes?

Absolutely shocking! Spoke to one woman at UKVI and she advised that I call back on the same number and choose option 1 then option 2 for the information and advice I needed. So I did what she advised, and ended up paying to listen to the same thing she had told me and which was basically common sense and common knowledge. I feel like I have been scammed! And it is this pathetic scammer line which is recommeded by www. gov.uk which is why I trusted it enough to call them. The people working here don't know anything more than you can find online when doing a basic search!

One star is too much / How they work ////

Absolute disgraceful service. This is a paid for service and it is despicable. Their sla’s say max 3 weeks. We have been waiting 6 weeks. After 3 weeks called to escalate. Had to pay. Raised a complaint in parallel. After 4 weeks called again. There had been absolutely no communication from them. I don’t know who manages this dept but they are incompetent and probably receive a big fat bonus for missing the sla’s.

I dont know how much this review/rating means to UKVI, or do they even care? I had just spoken the most arrogant and rude lady called Sue ,she has no interest in listening or helping with my query. Push back asking me to reply email where is it clearly says email is not monitored, she talks rude and talks over me , just get rid of me.not helpful at all

Absolutely terrible. I worked in the army for 17 years and our illiterate grunts could do a better job at... anything and everything, than ukvi. Their website is like a maze of mess that doesn't give correct information. Enquiring about ANYTHING costs extra money. They then refuse to answer questions or deal with situations. They take your money, won't refund it (which is theft by the way team). Some of the responses I got back were barely in English and they refuse to do the very basics of the service they apparently provide. I strongly suspect it is deliberate at every level that this is the case. There is no chance ever that such appalling service and product could be accidental.

Honestly no words to describe how terrible they are. Customer service are very rude and despicable

Worst service I have ever received by any government body, Customer Service Advisors are rude and not helpful for the mistake they themselves made.

I honestly thing that the UK government is SCAMMING people. I payed 2,74 pounds to get assistance in my visa process, a question asked on email, and did you know their reply? THEY SENT THEIR F*ING WEBSITE AND REFERRED TO THAT INFO! As if I haven't done that???? Its insane? How is that even possible that this is a government. I am astonished by the terrible terrible service, or actually the ZERO service provided.

I think the people who works at DMC are either stupid or retar*ed , i applied for a visa from switzerland because i was invited to perform at a event in the uk and my visa just get rejected because of a stupid reason , they said they don’t think i would leave the uk !! Haha what a joke ,do you really think i would leave a beautiful safe country like swiss for a shii*t country full with thieves , like come on use your fucki*g brain

Absolutely useless bunch of jobsworths. Our friend from Egypt applied twice for a visitor visa, literally that, just a holiday. Twice refused on spurious grounds without any option to appeal. Clearly these people can't read despite a mountain of evidence provided, should not be allowed to make decisions, and most probably cast-offs from the DWP DLA/PIP Teams. Being a public servant myself I'm completely appalled at their total incompetence. Honestly don't know why I am writing this as they will not bother reading it or taking any positive action to address their failings. The harm they cause is absolutely incredible.

Another Case where NO STARS would be more appropriate . Or MINUS Stars . What Depth of Foul Language am I allowed to use when describing the Home Office . A nest of poisonous , idle , useless Civil Servants who spend most of their day stirring Pot Noodles and playing Candy Crush ? Because they certainly don't do any work . I planned a trip to Greece next month but my Passport is still with the Home Office AND THEY'VE HAD IT FOR 7 MONTHS ! So I can't go to Greece . Can you phone them or email them or somehow get SOMEBODY to do a bit of work ? Forget it . Useless , Useless , Useless Over-indulged , overpaid shysters .

This company tried to take almost £600 from my bank account this morning! I've spoken to the Fraud people about this and am now waiting for yet another bank card! I've never heard of UKIV so would like to know where they got my details from!

I am a British Citizen but I have come across a number of reputable overseas Citizens trying to visit the UK as genuine tourists but treated as criminals and fraudsters by these Visa decision making staff or agents on behalf of the UK Home Office without any transparency. I don't know if these staff are vetted properly. Who knows some of them may be affiliated to some extreme right wing groups as some of them reject visa applications based on subjective opinions and giving unjustifiable reasons even when they have submitted all relevant documents as per UK VIsa Immigration rules Appendix V. Is there anybody auditing their work? When things goes wrong and when they are exposed the higher management/ Ministers will come up with the usual statements " lesson have been learned and new procedures in place to avoid such problems "
Update 18.03.2024.
The letter received from UK Visa has link at the end for survey feedback but it keep on displaying " closec for routine maintenance work". Obviously they don't want to be inundated with poor feedbacks.

This company is a scam, they keep telling you that your paperwork is on the wrong forms, individual names to be submitted for each application, then the name is on the wrong line. I did all of the accounts and then have to use there accountant to make it authorised and then they got all of the figures wrong!! Was told there was a 12-14 week wait at the embassy in October, another lie. They keep telling you things are wrong but don’t tell you how to fix them, your better off doing it your than using these charlatans….stay clear!!

It's absolutely disgusting the way they treat us they cancelled my exam and didn't even get the money back for it I tryed to contact them many times they hung up the phone I also emailed them about my refund but they still took 50 pounds for no reason.. don't use ukvi service they are horrible and ignorant

I when on meet a man I thought it was for love didn't realise the was scamming me for money and also to come to the UK, I have married him file for him he got two and half years ,the battery me and Rob all my money from my bank account, he try to kill me I have to get the police involved, I have wrote to the home office I tell them what happened, he was arrested, I have wrote to them and inform them of the situation and still no answer and the man is still in London. The home office never responded to my letter.

If youare using a website called www.ukvitest with a .com who have telephone numbers 03334443312 or 03330115557 they are scammers, as you can see from the comments below their victims actually think they are connected with the UK government visa services, they are not. They will steal your money, everything they offer is a fraud. Report them to the police if you have been scammed by them.

My experience was in September 2013 and these thieves are still trading.
This company will let you think they are part of UKVI. THEY ARE NOT.
ukvisaandimmigration.co.uk are a complete SCAM. Disgusting company who do not do anything to help once they have your cash.
Deceptive and dishonest. They sent me an appointment with UKVI and when I arrived there was no representative and no appointment.
USE THEM AT YOUR OWN RISK.