Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.
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Zobacz, co mówią recenzenci
Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I... Zobacz więcej
I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and help... Zobacz więcej
Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.
Dane kontaktowe
Unit 16 Martlesham Creek Ind Est, Sandy Lane, IP12 4SD, Woodbridge, Zjednoczone Królestwo
- 01394 384077
- mail@uheat.co.uk
- www.uheat.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always friendly and helpful service…
Always friendly and helpful service when I call to order.
Quick delivery which is just what I needed.

Odpowiedź od Uheat - Underfloor Heating
Small order
Small order, for a shower room. But andrew was very helpful and easy to deal with. Could not have been better.
Recommended

Odpowiedź od Uheat - Underfloor Heating
They answer the phone
They answer the phone, and are really helpful, especially Eddie

Odpowiedź od Uheat - Underfloor Heating
Super helpful and friendly staff
Super helpful and friendly staff. Knowledgeable and efficient when trying to source new parts for an old manifold. Placed order and goods arrived well packaged and next day. Many thanks!
Fantastic after sales service.
I spoke to Andy on the phone to discuss a slight design change. This was 12 months after I’d purchased all my underfloor heating materials for the whole house. I’m working my way through the property extending/removing walls etc, hence the delay. He was very helpful as usual and we agreed the way forward. He then revised the loop drawing (which he still had 12 months later) without being asked and even sent me a couple of manifold caps free of charge!! Fantastic after sales service.
PERT-Al-PERT Pipe 20mm ( as a conduit )
Website worked well, thus a smooth transaction.
Purchase was not for a heating project.
Product to be used as a conduit for fibre optic cables both the size 20mm and the unjointed length make it a perfect product ( Underfloor Heating PERT-Al-PERT Pipe 20mm x 2mm ) for this application.
Great company to deal with and…
Great company to deal with and everything so professional.
Will be using them again as I have a major development scheme starting
The Uheat website is a mine of…
The Uheat website is a mine of information. I ordered an Elektra 5 metre warm floor self adhesive system after researching the various options myself. I am raising a new concrete screed floor by 50mm using Thermopanel, then fitting the heated floor matting on top of that, then self levelling compound prior to ceramic tiling. A nice project with promising results.
Replacement Thermostat
We needed a replacement thermostat for our underfloor heating. We found all the relevant details on their website so didn't need to speak to anyone at the company. Item arrived next day, really pleased. Added to favourites for any future requirements
Not the first time I have used them.
Not the first time I have used them.
Always most helpful. knowledgeable and reliable.
Good quality products.
Bought an Adept electric underfloor…
Bought an Adept electric underfloor heating system through Amazon a year ago, installed in the spring and all has been fine whilst using through October and November until error code 1 showed up a week ago and the floor wouldn't heat. Got in touch with Uheat through Amazon and they responded within the hour, saying it was a sensor error. As unit still under warranty, they sent me a replacement sensor next day delivery, and my electrician came to fit it. Didn't fix the error sadly, but Uheat were straight on top my message on Amazon within minutes and sent me a tracked postage label so I could send the thermostat back for testing. I'm not expecting to hear from them before Christmas, but will update when I do. So far I'm impressed with the floor (when it worked out was perfect) and very impressed with the customer service, so hoping I'll be able to upgrade this review to 5 stars when the issue is resolved. It's my office, so hoping not to have to pull the floor up to find the issue... Only 3 stars for now as the error isn't fixed yet. I'm looking to get a water system for 53m² in a few weeks and hoping to go with a Uheat product - if we can get this fixed it'll inspire few to invest in this so far excellent company.
Wojtek and the team have been extremely…
Wojtek and the team have been extremely helpful all the way through. Most other companies gave a list without support when I was getting quotes but uheat went the extra mile and gave great after sales service.
Very good and helpful service
Very good and helpful service. Prompt delivery in very good packaging. Good prices on the items i bought.
Very efficient
Good advice and help given. Item arrived as advised. Very pleased.
First class service
First class service. Advice over the phone re product suitability with existing wire work and the part arrived when promised
Just, great. Well done.
Outstanding in price, customer service and delivery - which is to say, best value, very personable and helpful, and very fast!
Such a helpful and brilliant company to…
Such a helpful and brilliant company to work with would always recommoned

Odpowiedź od Uheat - Underfloor Heating
Really easy purchase
Really easy purchase. Needed a new room thermostat due to broken screen but didn't want to replace the relay box. Found uheat who explained on product page it was compatible and even described the relay box to look out for. Came really quickly and paired to existing relay box with no problem and so much less hassle than rewiring!

Odpowiedź od Uheat - Underfloor Heating
Can't recommend enough!
Can't recommend enough. Fantastic service, ongoing support, great communication and super quick delivery. Wojtek made sure that everything was spotless, nothing was a trouble for him. I'm super happy with the product itself, manual takes you through all the steps so you won't stuck.

Odpowiedź od Uheat - Underfloor Heating
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