Great advice from this company. I’m managing a care package for a family member and wasn’t sure what the process was for DBS checks for carers. I was put in touch with a really helpful and friendly ad... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I made an error this morning setting up a new user, I used the help icon, explained my problem and it said I needed to speak to a human. Within 1 minute I had excellent help from Jean who resolved my... Zobacz więcej
Char was very helpful and efficient in sorting out my DBS check issue. She took the time to investigate my issue properly, identified what had gone wrong, and sorted everything out very quickly. Reall... Zobacz więcej
Same day service on an admin issue. UCheck are in a highly regulated area so everything is a bit more detailed. Good firm, good prices, make a difficult but legally necessary job easy.
Informacje dotyczące firmy
Napisane przez firmę
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Dane kontaktowe
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Zjednoczone Królestwo
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Positive experience
I had a really positive experience with Debra while completing my DBS process. She was incredibly helpful, professional and supportive throughout, always taking the time to explain everything clearly and answer any questions I had.
The process felt so much easier and less stressful thanks to her guidance and attention to detail. Debra was friendly, approachable and made sure everything was handled smoothly from start to finish.
I’m very grateful for all her help and would definitely recommend her to anyone going through the DBS process. Thank you, Debra!
I had a really positive experience with…
I had a really positive experience with UCheck’s email support team. Molly was exceptional—she responded promptly, was very helpful, and handled my issue with great professionalism. I honestly expected the issue to take weeks to resolve, but it was sorted out much quicker than I expected. I truly appreciate the assistance and excellent customer service. Thank you, Molly, and the UCheck team!
Great Service
Called regarding DBS Enquiry, dealt with by Debbie Davies. Very helpful, polite and efficient. Great customer service. 5/5
A Great Service
Our experience of DBS applications has been greatly improved by using UCheck.
The process is easy, fast and seamless. The support agents are helpful and supportive. Changes to our account have been actioned immediately today, by Char,
Many thanks, excellent job!
Phone call today
Spoke with James this afternoon, he was very helpful and solved my issue.
Precise and effective customer service
Thanks Jan for your straightforward customer service!
⭐ KATIE ⭐ was really helpful!
⭐ KATIE ⭐ responded quickly to my emails and explained my options using the uCheck service. The information helped me pinpoint exactly which service I needed and saved me some money too! All in all, a fantastic first impression. I'm looking forward to using the uCheck platform for my personal and business needs.
I would definitely recommend U check
I would definitely recommend U check. Their service is amazing! Staff is very patient and tries to answer all the queries. Thank you Jan for helping me today.
Great support
Great and fast support for my query. Sorted very quickly and Molly was lovely to speak to. She provided great personalised support for my query.
Thanks Ceri!
Ceri was very helpful and put up with my many questions! Even when it was me just not reading what was in front of me. Thank you!
Always find them helpful
Always find them helpful. Efficient.
Had Ceri today and she was patient and clear in helping us get to the bottom of what we needed. Thank you
I want to specially thank Jean Davis
I want to specially thank Jean Davis! I spoke to her on the phone today regarding my application and she was so helpful…. She was the first person who took the time to listen to me and not respond like a robot. After so long I felt like I spoke to a human being. Whoever is her manager please give her a raise.
Exactly what you need from customer service's
Quick, effecient, effective and polite
Great support from help chat
The message I left for support was answered very quickly. The help that I got from Ceri was fast and efficient.
Great service!
BECCA was really helpful when I had a query. My issue was dealt with promptly and I felt very confident in the outcome.
Char (Charlotte Mullarkey) was super…
Char (Charlotte Mullarkey) was super responsive and finalised our request efficiently Char was kind enough to update as soon as our information had been updated, she was polite and helpful
Char was very prompt to action my…
Char was very prompt to action my request and my query was resolved very efficiently
Good customer service
I was really pleased with the service i received from Char. She was very helpful and knowledgeable. She help me to resolve my problem and I learnt a new way of doing things. Thanks Char
Easy to use platform
Easy to use platform and customer service is very helpful. Lynette sorted my query within seconds.
Brilliant Service/help - thank you James!
I had such wonderful luck to have someone named James D. answer my call (in very speedy fashion) today. My boss has been having difficulty understanding why a certain issue arose, given that everything on our side had been done correctly. But she herself had difficulty getting in touch with uCheck. However, James very quickly answered my call and was incredibly warm and polite, and by his demeanor I could tell he really wanted to help and was determined to find a solution for us.
Thanks to him, the issue was cleared within moments! He even called me back, which in my line of work is a rarity (usually I'm one chasing people for updates!). So thank you so much for your professionalism, your work ethic, and for being so lovely a person to speak with.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








