The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Zobacz więcej
Reakcja na opinię
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Zobacz więcej
Reakcja na opinię
As on previous occasions the service I have received has been first class. The staff are always courteous and very helpful at all times and a credit to Tyne Tunnels. Well done.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Dane kontaktowe
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Zjednoczone Królestwo
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Doskonała
4 tys. recenzji
Odpowiada na 79% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I applied for a blue badge exemption
I applied for a blue badge exemption , it was straight forward and lightning fast. Like I was speaking to someone on a phone grate service thank you
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Kay,
We appreciate your review. It is great to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy to apply and quick response from…
Easy to apply and quick response from TT staff
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Anthony,
Thank you for your review. We are happy to hear you found your exemption application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply and information…
Very easy to apply and information given on regular basis
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Norma,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Every aspect of the service was first…
Every aspect of the service was first class. Thank you.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Simple to use online application system…
Simple to use online application system , just operator error at my end !
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process simple.
TT2 Customer Experience Team
The TT2 advisor was very considerate…
The TT2 advisor was very considerate and helpful with my Blue Badge exemption application, and fully understood my situation.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Barry,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Very easy to renew Blue Badge
Very easy to renew easy to follow instructions.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Colin,
Thank you for your review. We are happy to hear you found your exemption renewal application process easy to follow.
TT2 Customer Experience Team
The whole team at TT2 are great
The whole team at TT2 are great. Very helpful and super fast whenever I need to renew my account, and they make the whole process so easy. Keep up the great work guys. Thank you.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Edward,
We appreciate your review. It is great to hear you found your exemption renewal application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy
Easy, relatively quick process in applying for blue badge exemption.
Thank you
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Jeff,
Thank you for your review. We are glad to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
1st Class Experience
No fuss, no bother.
The Renewal Notice arrived in very good time.
The online forms was very straightforward.
In the past when I had difficulty with the size of the photos, the people to who I spoke could not have been more helpful.
This time, I managed to get it right
The people who run the system are polite and helpful both online and on the phone.
I am very happy!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Michael,
Thank you for your review. We are happy to hear you found your exemption renewal application straightforward. Our team is always working hard to provide a polite and helpful service.
TT2 Customer Experience Team
Blue Badge for the tunnel
This great makes a big difference been able to go the tunel with my blue bage
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Indie,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Absolute joke
Absolute joke. I have the app, I top up the app. I had a return journey through, didnt register on the app, so payment was not made. Sending me fines for something out of my control, they wanted this automated system, they want to charge people. Tax payers paid for a tunnel used by a private company to charge tax payers who are doing all the right things. Disgusting.
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi James,
We are sorry to hear about your experience. The Tyne Tunnels are private roads that do not benefit from local authority or Government-funded maintenance, refurbishment or operational support.
The Tunnels require constant maintenance and operation, and as we are a private road, it is vital that tolls continue to be collected to cover the costs for the extensive operation, safety and maintenance of the tunnels.
You can read more about this here: https://www.tt2.co.uk/toll-information/why-pay-a-toll/
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal up to three times using the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Very easy to renew my application
Very easy to renew my application, all questions are answered online, making the process simple to check mplete
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Royston,
Thank you for your review. We are pleased to hear you found your exemption application renewal process easy.
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Paul,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
the renewal procedure
the renewal procedure was straight forward and went without a hitch
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Anne,
Thank you for your review. We are happy to hear you found your exemption renewal application straightforward.
TT2 Customer Experience Team
Excellent response and straight forward…
Excellent response and straight forward understanding from you guys
Thank you for your service
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Peter,
Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Was very easy to follow insructions…
Was very easy to follow insructions highly reccomend
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Carol,
We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Marilyn,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Prompt and helpful reply.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Anne,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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