The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Zobacz więcej
Reakcja na opinię
Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Zobacz więcej
Reakcja na opinię
TT2 got on touch .I made an error in applying for my Blue badge exemption pass and corrected it and returned the correct one by email. In less than 24 hours they accepted it and issued my pass.If all... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Dane kontaktowe
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Zjednoczone Królestwo
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Doskonała
4 tys. recenzji
Odpowiada na 79% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt and helpful reply.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Anne,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy to register.
It was easy to register for a concessionary pass. The request was dealt with and approved efficiently and quickly.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Blue badge
Straight forward application only waited about 10 days to receive confirmation .
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Janet,
We appreciate your review. It is great to hear you found your exemption application process straightforward.
TT2 Customer Experience Team
The application was easy to complete…
The application was easy to complete and confirmation of acceptance was done quickly. Great service.
28 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi George,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Easy to do staff very helpful Thankyou…
Easy to do staff very helpful Thankyou very much
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Morris,
Thank you for your review. We are glad to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Not being very technical
Not being very technical
i found the process easy
25 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Carol,
Thank you for your review. We are pleased to hear you found your exemption application process easy.
TT2 Customer Experience Team
Iff you make a mistake it's simple to…
Iff you make a mistake it's simple to rectify and they are always happy to help
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Keith,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent to deal with
Excellent to deal with, renewed on line with no problems great service
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Jim,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Thank you for the kind reminder.
I think I am so grateful for the reminder that I need to renew the Blue Badge Exemption with a 4 week notice. This gave me time to photograph the new Blue Badge front and back as part of the application process.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Seamless procedure
Seamless procedure. It took very little time to complete the application process.
21 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Glynne,
We appreciate your review. It is great to hear you found your exemption application process seamless. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLES !!!
Very easy to renew my Blue badge application.
Clear helpful information and great communication during process.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Kathleen,
We appreciate your review. It is great to hear you found your exemption application renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
expiration dates
they monitor the relevant information and then send you prompts when to renew
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Sylvia,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Renewal was easy to perform
Renewal was easy to perform, with emails along the way.
30 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Bill,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Odpowiedź od Tyne Tunnels
Hi Michael,
Thank you for your review. Our team is always working hard to provide a quick and easy service.
TT2 Customer Experience Team
Nothing a problem
When I couldn't process my application on line
I contacted TT2 who wers very attentive pleasant & helpful
Thx
4 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Lyn,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Fantastic Customer Service
I went to renew my Blue Badge on line and unfortunately entered the incorrect account number. I rang them direct to explain what I had done. I spoke to a gentleman called Angus who could not have been more helpful and understanding. He took the time to sort it all out for me and to reassure me that it was not a problem and he was there to help. Thank you Angus for going the extra mile.
19 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Dorothy,
Thank you for your review. We are glad to hear Angus was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Had problems with renewal form not…
Had problems with renewal form not being able to upload so contacted tt2 and the operator was more than helpful and sent me an attachment to complete and return which solved my issue
Thank you very much
26 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi James,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Happy with Customer service help
Happy with Customer service help, thank you 😊👍
16 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Jacqueline,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Application for Tyne tunnel…
From start to finish the service was excellent. It took less than 14 days. Which i thought was good
26 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Paul,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very good service and prompt service
Very good service and prompt service
26 marca 2026
Opinia niezależna
Odpowiedź od Tyne Tunnels
Hi Kevin,
We appreciate your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Doświadczenie Trustpilot
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