TransUnion Recenzje 

Absolutely disgusted with TransUnion. They operate with blatant disregard for accuracy and transparency. Their customer service is a complete joke – representatives provide conflicting and often incomprehensible information. It feels like they manipulate credit scores on a whim. To have my score plummet 50 points for absolutely no discernible reason, while maintaining perfect payment history and no new accounts, is beyond infuriating. This isn't just an inconvenience; it has real-world consequences. Are we, as the public, ever going to hold these unaccountable companies responsible for their arbitrary and damaging practices? TransUnion is a prime example of a system that desperately needs oversight and reform. Avoid at all costs if you can.

Transunion is sleeping on the job and should not have the power to give scores. I have excellent credit scores in the 790's with Experian and Equifax and Transunion is at 720.... Is someone asleep at the helm? This is not a credible source for FICO scores period.

0 stars. I’ve been dealing with this issue for over a year now, and nothing has been resolved. Every time I call, I get transferred to someone who can’t help at all and is always rushing to end the conversation. It’s incredibly frustrating.

They keep telling me to send my personal information to an address in Toronto and wait 40 days for a response—but I never hear back. I’ve sent everything they asked for multiple times, and still, nothing has been fixed.

I’m beyond tired of this. They need to take accountability and provide better service. This has been a complete waste of time and energy.

ALL CREDIT INQUIRY PHONE CALLS are routed to India.
There is NO protocol to keep any personal and confidential information secure - including social insurance numbers. There is NO WAY to track anyone from India who may breach confidentiality and disclose information.
There are people in Canada that need jobs and laws to protect consumers. Most of the Indians answering the phone speak broken English. I am enraged at something as important as my credit and personal information being sent to unauthorized people in a call Center in India.

Is there a rating of less then 1? What a horrible experience. My dad is dealing with fraud. It's a stressful process. We contacted Transunion and were given a website to go through his report and dispute the various discrepancies. We tried to do that but the form doesn't work. We called back and none of the people we talk to can clearly articulate their words making it difficult to understand. We were only able to dispute one thing before being told we needed to do the rest via the form. When I reiterated that the form didn't work, he said he would transfer us to the IT dept. Instead he hung up on us. We called back and sat on hold for about 30 min. We explained to the next person what happened. He asked what our issue was so we had to go back through it all. 1/2 way through he started talking over us, saying we had to use the form. When we asked to be transferred to the IT dept he refused, saying he could help with log in and access issues. We reiterated the issue was with the form. He told us we had to send everything by mail. So no way to fix the problem without sending personal information through the mail to make my dad's information more exposed. Unbelievable.

📍I have to constantly disputel everything because it's almost always incorrect, and never in a good way .

I just don't understand how you collect my information , usually without my permission , sell it to companies , inaccurately 9/10 times . And then when I want to login to to see my credit score , that's youve just whipped up and handed incorrectly to lenders , I HAVE TO PAY FOR IT? Your making money comming and going , and still charge me for it?
Corporate greed at its finest...it's wrong on so many levels.
I know I know
Mr. Springer we strive to accurately report your credit information to potential lenders , blah blah , my security is of the up most importance...yada yada ..reach out to y'all to speak and go over this..I TRIED SEVERAL TIMES and y'all make it impossible to actually. Speak to anyone ...THE 1 STAR RATING , IS GENEROUS, FAR TOO GENEROUS...

One of the worst credit agency.Thier online credit reports are poor and unhelpful website and no accountability and transparency.operates through 3rd party and dated models with outdated scoring systems.Their credit reports donot match reality.

They won’t update your credit report in a timely manner like Equifax and Experian. I paid off my credit cards. Three days later my score with Equifax shot up over 100 points meanwhile Transunion no changes.

c'est absolument incroyable la piètre qualité de service chez Trans-Union. J'en suis bouche bée. Quelqu'un change mon adresse de résidence... par la suite j'envois tous les documents qu'ils me demandent pour prouver mon adresse (la vraie) et je reçois une alerte d'un changement important à mon dossier de crédit. Le changement est que mon dossier de crédit est à mon nom.... ben oui, il était à mon nom et maintenant après un changement important et bein..... il est à mon nom. wow... ça fait dure c'est à peine croyable.

Ive canceled twice and I keep getting charged. These guys are fruad.

This is Shitty service I have ever recieved. Their website sucs, their deparment suc*s and the people. Horrible Horrible experience.

Absolute useless CS, not able to solve any questions, only there to force ppl to buy the report.

What a scam!

I called and cancelled my account on January 16th. I've received two bills since then. I've tried calling and they keep transferring me back and forth between the same departments! I thought I'd have more luck with the text messaging feature but no one messaged me. At this point, I can't access my account, but I am still being charged.

I agree. Their service is terrible.

Tricked me into buying a membership to see credit score. Never deal with this company.

I signed up for Transunion to get a free credit report and I was immediately charged $28.69 for credit monitoring and a membership I didn't want.

It was annoying and I had to call in to cancel and get a refund.

I didn't see anywhere where it asked me to sign up for a credit monitoring membership. All I saw was that it took my credit card information upon signing up.

This is misleading. I would not sign up again for this. I will just go with Equifax.

In October, I accessed the Canada website. I did so because I wanted to freeze the credit check capabilities. That said, I couldn't find anything on their website. On top of that, you always get an error msgs regardless of the page you are on.

Fast forward to me reaching out to support, they basically "helped" me by giving me urls for the American website. ??? Why? I'm NOT American and I cannot do anything with those urls. When I told them that, they NEVER responded. WORST customer support I've seen who clearly doesn't give a crap about individuals.

I received a credit report in the mail. Noticed that my credit card accounts were listed since 2014 as active on my credit report. It had everything on all my credit cards wrong the numbers, amounts, open and closed accounts. It had all my personal information wrong and right. Why is this company still in business with so many complaints of ripping people off. The letter says we understand that recently something on you credit report was not right?? wanting me to call them. I have no idea what they are talking about. They are creating a sense of urgency and putting fear in people. I see by the other reviewers that they gave this company $20.00 to correct. This company and Just Answer company are nothing more then con artist scamming people out of money. All the Attorney Generals in every state are turning their heads because someone is making money off this dishonest way to tricking people.

By far one of the most horrible support system there is.
Support is based in India, you cannot hear clearly the questions, the accent was very hard to understand, they did not provide me any help with my long issue, everything was difficult.
I highly recommend not to go with TransUnion.

Les doutes travaux d'asterix. Je voyage régulièrement et toujours le même problème le système de transunion bloque Impossible de reactiver. Depuis 10 hrs am ce matin il est 13 hrs rien n'est régler Le personnel est très gentil mais personne de compétent ne règle le problème Par contre pour passer mon paiement mensuel de près de 30 $ ça il n'y aura aucun souci.