Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a sceptic I thought ringing Transparent Telecom would be painful but to my surprise Elle was very helpful. Provided me with helpful advice in order to reduce my bills stripping out services tha... Zobacz więcej
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were... Zobacz więcej
Ryan is very professional and friendly. The absolute best! Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Keeping the UK connected for all your telecommunication needs...
Dane kontaktowe
4a Castle View Mews, Castle Hill, ME1 1LA, Kent, Zjednoczone Królestwo
- 0330 122 9978
- www.transparenttelecom.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fault rectified
After second email the fault was rectified the same day thankyou liana for sorting this out swiftly as we need landline
Helpful staff
Staff were helpful and friendly. My complaint was satisfactorily sorted.
Whenever I have a query it is always…
Whenever I have a query it is always dealt with quickly and efficiently.
Belle
Belle is friendly and efficient when dealing with enquiries she is professonal in dealing with customers
Ruby was great again
Ruby was great again , very helpfull , polite and knew her stuff , a great member of your team , top marks ,
Very helpful staff
Called Transparent on behalf of my mother.
Liana in the Accounts Team was very very helpful. Her knowledge and advice was outstanding and she explained things so myself and my mother was able to understand.
Thank you!
She was a pleasure to talk to.
Paying my bill
I spoke to Mia today to pay a bill and set up a Direct Debit for my Mother in Law. She was very helpful and efficient I was able to do both quickly and easily over the phone. She was very pleasant to talk to and sounded happy in her work which is nice to hear.
5 stars for Mya!
I had a query on my account and spoke to a lovely lady called Mya. She was extremely helpful and courteous and made it a pleasant experience. She also went above and beyond to help me out. Many thanks.
Ally was very polite,understanding &…
Ally was very polite,understanding & very professional unfortunately she wasn’t able to help me but it was a joy speaking with her
Mya was very helpful and her customer…
Mya was very helpful and her customer service is a credit to your company
I had to ring regarding my muns phone
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were ment to be included this has now been rectified and the refund will be put on next month's bill along with deduction for no service for them days.
Phoned about my mams account Sophie was…
Phoned about my mams account Sophie was very helpful and sorted everything out
Great company Very helpful
After issues with Open reach, Dave at Transparent was fantastic and so helpful in sorting the issue out. I always think that you only know if a company is good or not once you have a problem, and we had a big problem however Dave helped navigate the situation and we got every thing sorted.
I would highly recommend this company as they dealt with our issues brilliantly.
It has been a pleasure to deal with…
It has been a pleasure to deal with Liana. She was helpful, knowledgeable and friendly. My query needed extra time but she made all the necessary arrangements I was expecting without delay, to my satisfaction. A real good company to deal with.
Ruby took my call and I had lots of…
Ruby took my call and I had lots of information that I needed. She was absolutely great. She was patient with me and explained everything so I could understand. A very professional young lady.
Sophie …
Sophie was very polite and help me sort my problem out to a satisfactory outcome.
Ruby was really helpful sorting out my…
Ruby was really helpful sorting out my billing problems she couldn’t do enough to sort it out l am willing to give five stars
Ryan was informative on what the…
Ryan was informative on what the problem with my internet receiving on line information. He quickly sent a replacement part and explained how to fit it.
I was satisfied with Ryan’s assistance.
I would add this is the second review I have been asked to write for Ryan, after receiving many requests!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








