Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a sceptic I thought ringing Transparent Telecom would be painful but to my surprise Elle was very helpful. Provided me with helpful advice in order to reduce my bills stripping out services tha... Zobacz więcej
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were... Zobacz więcej
Ryan is very professional and friendly. The absolute best! Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Keeping the UK connected for all your telecommunication needs...
Dane kontaktowe
4a Castle View Mews, Castle Hill, ME1 1LA, Kent, Zjednoczone Królestwo
- 0330 122 9978
- www.transparenttelecom.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Terrible customer service
I have just been on the line for 15 minutes to report a fault.I was number 1 in the queue right from the beginning then they just cut me off.
I will definitely be changing my telephone provider as soon as possible
The person I spoke to was very helpful…
The person I spoke to was very helpful and understanding. I was very pleased with the response.
Sophie was very helpful once she first…
Sophie was very helpful once she first contacted me. However it was five days after first reporting the fault that I was contacted.
Usually you are very quick
Usually you are very quick with a breakdown. The broadband was back on quite fast but it took nearly a month to get the landline back. I know they are not used much but I have a hospital consultant who will use that even when I’m texted that he is going to ring.
You worked promptly to help my elderly…
You worked promptly to help my elderly relative to change account details and save a little money.
Whilst waiting to be connected
Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And was extremely helpful in sorting out an issue with my Mother's care line and checking and changing her package. Thank you so much. Excellent service.
Bella a very helpful lady
The lady who dealt with my enquire was very helpful and friendly, also got me a better deal.
Excellent service from Belle
Belle was brilliant today really helpful in dealing with queries regarding my elderly father’s account. She took the time to try and reduce the items he has on his bill. She went above and beyond, she was friendly and a pleasure to talk too.
Mya was helpful
Mya was helpful, understanding the problem and dealing with it quickly.
The service is always conducted with…
The service is always conducted with politeness and respect.Belle was pleasant and polite.
Problem resolved quickly and efficiently
Problem resolved quickly and efficiently
Amazing service from Belle
Belle was very helpful
Belle was very helpful, polite and very efficient in answering my query today. A credit to the company!
Mya was very efficient
I did have to wait a while until I got to the right department. But when I did Mya was very good organising a new rooter and ring to help sort out my problems.
Liana made my dilemma very easy to deal…
Liana made my dilemma very easy to deal with by Understanding, being polite and helpful, very good quality service and response to my temporary issue, great company to deal with.
Belle was very helpful and plesent to…talk to
Belle was very helpful and plesent to talk to giving me information to which cleared the fault. She said she would ring today to check which she did .very pleased with call.
Call minder service
I contacted you about problems with my messaging service. They were investigated promptly and sorted out by Belle, who was friendly and helpful to deal with.
Great customer service
Mya your customer service agent explained and helped with my enquiry in a professional and friendly manner.
Ruby arranged the fixing of my problem…
Ruby arranged the fixing of my problem and the follow up, with charm and efficiency. It is always difficult when I have to deal with the third or fourth hand parties.
Thank you, Ruby.
Vince was very patient in dealing with…
Vince was very patient in dealing with my queries
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








