Trackhat Recenzje 156

I ordered on 28th June. At the point of ordering I was advised a lead time of upto 3 weeks. After 4 weeks I emailed and the automated reply suddenly said 4-6 weeks....but maybe 5. 7 weeks on and several emails later I've had absolutley no response or info as to when I will receive my order. Looking online it looks like im not the only one. I understand Covid has taken its toll on small businesses but the courtesy of an email to explain where my goods are etc wouldn't be hard. I feel like I have been scammed out of £70 plus.

Prior to purchase of a TrackHat Plus when I had questions regarding product James would respond appropriately. I purchased product including the tracking option. I have asked for the tracking info and status several times but James has not responded and conveniently disapeared. I suspect I just got ripped off of my $85 plus dollars. Very poor customer service. Still have not received product.

I purchased a Trackhat Plus head tracking kit on the 26 June, cost 86.50 plus shipping and Tax, paid through paypal.
To date i have had no products delivered, no form or attempt of communication from Trackhat, although i sent two emails , the last was a semi harsh e-mail requiring them to cancel the order and return my funds. ( I hope i am wrong , but the sale of this product appears to be a scam).

Horrible service! Bad 3d print that didnt allow trackhat cap to be turned on. was told to send back item so i did now im without product, without the money, ignored and had to pay twise for postal fees.

Dont risk it! Get another product!

Did not receive anything payed £78 for trackhat. Very poor and rude customer care. So far no solution at all. Dont order here!!!!

Since purchasing the "Trackhat", it has spent more time being repaired , firstly for a dead diode and then the cheap battery housing collapsed preventing usb connection. Communicating with this company is almost impossible as there is no direct email address and the telephone just rings and no one answers. Although I have Post office "proof of delivery" having returned the defective hat to them they deny receiving it. Had I known track hates customer service setup I would have replaced my ageing "Track IR" with a new one, although more expensive track IR functioned exceedingly well and with excellent customer service. the old saying "you will remember the quality long after the price is forgotten" I am afraid that "Trackhat" has left a very bad impression.

Meget lang leveringstid og tilmed et elendigt produkt som jeg aldrig har fået til at fungere ordentligt, på trods af at jeg har læst stort set samtlige guides på nettet.

Bought a TrackHat head tracking kit, the hat was too small for my head so I returned it, they kindly accepted it but haven't refunded as they promised, waited 18 days so far and no response from their support.

Now waiting for the PayPal dispute to finish.

The product they sell works but the customer support is terribly unresponsive.

den var nem at bestille ved og kom også forhold vis hurdig

Great product, and good service!