Good comms, fast delivery, friendly staff. The packaging was sufficient but was clearly a very old and worn box, probably old stock or display model. But the mower was prestine condition and full wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me! This i... Zobacz więcej
Can't fault them at all boughtva garage door lock for new door,arrived fast in perfect condition,was not easy to find at defent price until I found toolchimp.
Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.
Informacje dotyczące firmy
- Sklep narzędziowy
- Sklep dla majsterkowiczów
- Dostawca budynków ogrodowych
- Sklep z artykułami domowymi
- Dostawca narzędzi pneumatycznych
Napisane przez firmę
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Dane kontaktowe
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Zjednoczone Królestwo
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Dobra
2 tys. recenzji
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dlivered on time with a competitive…
Dlivered on time with a competitive price. Recommended.
10 kwietnia 2026
Items arrived quickly and efficiently
Items arrived quickly and efficiently. Only comment would be that packaging could be better as both inside boxes were open when I opened the outer box.
8 kwietnia 2026
Will definitely use Toolchimp again
Very impressed with the speed Toolchimp operate at. Not so much with DPD delivery, you may want consider a different company to deliver, their lack of commitment could impact on Toolchimp
7 kwietnia 2026
supply issues
did not disclose supply issues, so far, four weeks to provide me with complete site lights and tripods.
i had to chase for updates, which they did respond to, but only after multiple calls and no call backs.
my order was submitted online 17 March,
i have been partially supplied my order and told this morning 13 April. that the remainder of my order may be with me by the end of the month.
Integrity is the quality of being honest, ethical, and having strong moral principles that are consistently upheld, even when no one is watching. It involves behaving with sincerity, taking responsibility for actions
13 kwietnia 2026
Opinia niezależna
The service from start to finish was…
The service from start to finish was amazing , great price and a fantastic product , very fast delivery , would highly recommend using .
5 kwietnia 2026
Ordered on the 1st of April
Ordered on the 1st of April. And still waiting. 10 days later for 1 screwdriver
1 kwietnia 2026
Purchased over a week ago and still no…
Purchased over a week ago and still no delivery
TBH the first and last time I’ll use them
1 kwietnia 2026
From customer service to delivery was…
From customer service to delivery was first class, will use toolchimp again
5 kwietnia 2026
Delivery was prompt
Delivery was prompt, quality of products very good, prices competitive. Much cheaper than Amazon, would have given 5 stars but website not the best, needs a refresh I think as not best user interface.
4 kwietnia 2026
Original order was misplaced but having…
Original order was misplaced but having a call from customer service regarding my order confirming it would be sent and delivered the following day. Received as stated and very happy with the outcome
29 marca 2026
Order number 21000072318
Order number 21000072318
Several delays in shipping
Tool Chimp Customer services misled me and lied about delivery time frame. Goods out of stock goods not picked up by courier etc etc Goods now recieved after almost 2 weeks of problems. And multiple phone calls
Had previous issues with Toolchimp. Deliveries are unreliable.
7 kwietnia 2026
Opinia niezależna
The service was brilliant
The service was brilliant, delivered before time . The product is amazing. Makes my job so much easier and the finish is brilliant
29 marca 2026
Odpowiedź od ToolChimp
Thanks for the amazing review, Lynne! 😊
Delighted the product is making your job easier and delivering a great finish — and even better it arrived ahead of time. Really appreciate your support!
No updates on an order placed on the 16/03/26
No updates on an order placed on 16/03/26 I placed an Although they do not make the delivery date clear at the moment of the purchase, I have tried to contact them to a few times to ask it, and they have no answer. I had to start a bank dispute to claim the money back as an email requesting the order cancelation wasn't effective.
16 marca 2026
Opinia niezależna
Odpowiedź od ToolChimp
Sorry to hear about your experience Sergio.
This isn’t the level of service we aim to provide.
We completely understand your frustration, especially with the lack of updates and difficulty getting a response. That’s not acceptable, and we should have been clearer on delivery times and more responsive to your enquiries.
We’re reviewing this internally to improve both communication and order handling.
We’ve requested further information via Trustpilot so we can locate your order, as we’ll need your order number to investigate this properly.
Once we have that, we’ll look into this as a priority and work to resolve it for you.
Great price and speedy 👍 delivery
1 kwietnia 2026
Odpowiedź od ToolChimp
Thanks for the great review, Walter! 😊
Glad you’re happy with the price and speedy delivery 👍 — really appreciate your support!
Odpowiedź od ToolChimp
Hi Sam,
Apologies for this.
We’ve asked our customer service team to reach out to you directly so we can review what’s been received and get this resolved quickly for you.
Odpowiedź od ToolChimp
Thanks for the great review, Alasdair! 😊
Glad you found the ordering easy and the delivery speedy — really appreciate your support!
Odpowiedź od ToolChimp
Thanks for the great review, Dean! 😊
Really pleased you found both our service and delivery efficient — we appreciate your support!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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