Good comms, fast delivery, friendly staff. The packaging was sufficient but was clearly a very old and worn box, probably old stock or display model. But the mower was prestine condition and full wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me! This i... Zobacz więcej
Can't fault them at all boughtva garage door lock for new door,arrived fast in perfect condition,was not easy to find at defent price until I found toolchimp.
Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.
Informacje dotyczące firmy
- Sklep narzędziowy
- Sklep dla majsterkowiczów
- Dostawca budynków ogrodowych
- Sklep z artykułami domowymi
- Dostawca narzędzi pneumatycznych
Napisane przez firmę
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Dane kontaktowe
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Zjednoczone Królestwo
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
4,1
Dobra
2 tys. recenzji
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Items didn’t get delivered told a…
Items didn’t get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Don’t waste your time
8 marca 2026
Opinia niezależna
Odpowiedź od ToolChimp
Sorry to hear about your experience — this isn’t the service we aim to provide.
Waiting that long and then receiving conflicting updates is understandably frustrating, and we should have been proactive in contacting you rather than you having to chase us. That’s on us.
We’re reviewing this internally to improve both communication and dispatch processes. If you’re open to it, please get in touch with your order details and we’ll do everything we can to put this right.
Wrong size was too small but got £10…
Wrong size was too small but got £10 refund which was a kind jester from supplier
14 marca 2026
Odpowiedź od ToolChimp
Thanks for your feedback 😊
Sorry the size wasn’t quite right, but glad we could offer a small refund to help. Appreciate your understanding and your order!
Odpowiedź od ToolChimp
Thanks for the review! 😊
Really glad you’re happy with the service — we appreciate your support!
Odpowiedź od ToolChimp
Thanks for the great feedback! 😊
That’s exactly what we like to see — ordered Sunday, delivered Tuesday morning 💪
Really appreciate your support!
From ordering the item to delivery 2…
From ordering the item to delivery 2 days
Can't ask for better.
9 marca 2026
Odpowiedź od ToolChimp
Thanks for the great review, Howard! 😊
Two-day delivery is exactly what we aim for — glad it hit the mark. Really appreciate your support!
Dispatched quickly and exactly the item…
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
13 marca 2026
Odpowiedź od ToolChimp
hanks for the great review, Nathan! 😊
Glad everything arrived quickly, exactly as expected, and well packaged — really appreciate your support!
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
I’ve used this now as well moved house. Took the beds down and some cupboards apart. Also took some kennels down and back up in no time. Mixed size bolts and able to mix it up and sort it all out. It’s a cracking bit of kit. Utilised loads of the parts. Thank you.
13 marca 2026
Odpowiedź od ToolChimp
Thanks for the review! 😊
Glad everything looks as expected — hope it serves you well once you get using it. Really appreciate your support!
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
13 marca 2026
Odpowiedź od ToolChimp
Hi Simon,
Apologies for this — that sounds frustrating.
Packaging should protect items properly in transit, so we’ll be looking into this. If you can contact us with your order details, we’ll get this sorted for you as quickly as possible.
Odpowiedź od ToolChimp
Thanks for the great review, Mark! 😊
Glad you’re happy with the value, packaging, and delivery — really appreciate the kind words!
Excellent service and price
10 marca 2026
Odpowiedź od ToolChimp
Thanks for the great feedback! 😊
Really pleased you’re happy with both the service and the price — we appreciate your support!
There was something missing in the…
There was something missing in the delivery... They sorted it out thanks
5 marca 2026
Odpowiedź od ToolChimp
Thanks for your review, Mark! 😊
Sorry there was something missing initially, but glad we could get it sorted quickly for you. Really appreciate your support!
Poor delivery experience
Unfortunately had a really poor delivery performance. Had no updates on dispatch until I chased and then it apparently had got lost. Eventually got a delivery date but courier didn't attempt delivery stating that we were closed but in fact someone was available the whole time. Again no information until I chased. Hopefully it will arrive on next attempt as I need the item.
9 marca 2026
Odpowiedź od ToolChimp
Thanks for the great review, Adam! 😊
Brilliant to hear you’re happy with the quick service — cheers for the support!
Odpowiedź od ToolChimp
Thanks for the review, Christopher! 😊
Really pleased you’re happy with the service — we appreciate your support!
Service was spot on
8 marca 2026
Odpowiedź od ToolChimp
Thanks for the great review, Robert! 😊
Glad everything was spot on — really appreciate your support!
Toolchimp purchase
I hadn't used Toolchimp before although I purchase quite a lot of power tools.
There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me fully informed throughout with updates.
I felt the process was quite personal and friendly as Dave phoned me a couple of times with updates which kind of sets Toolchimp apart a bit from other larger suppliers.
Will definitely use them again.
7 marca 2026
Opinia niezależna
DO NOT USE
DO NOT USE. This company is little better than a scam site. They sent me two items that were incompatible, after I’d specifically requested their advice on what to buy. It turned out they don’t even stock compatible items, and they refused to refund or replace.
27 lutego 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.