Tonergiant Recenzje 

532
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Extremely good customer service, the company even contact you to see if everything is ok. Delivery was very quick. Prices are excellent. You can choose original Epson ink cartridges or Tone... Zobacz więcej

Oceniono na 5 z 5

I have been ordering from Toner Giant since I joined this company 5 years ago. The online ordering system is simple to use and delivery is always next-day. It's an excellent service.

Oceniono na 5 z 5

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... Zobacz więcej

Oceniono na 5 z 5

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca pojemników z tonerem

Napisane przez firmę

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

532 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(532)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect Service

Not only were they the cheapest I could find for my toners but they were delivered very quickly too.

3 sierpnia 2022
Opinia niezależna
Oceniono na 2 z 5

Compatible didn't work out...

I thought I'd try out the compatible ink cartridges for my M255DW printer to save some ££ but I've unfortunately had too many issues with the ink performance. I've given in a purchased genuine ink again and it's fixed the issue. The compatible ink is faint and doesn't print well, soon as I put new HP cartridges in problem solved! I won't be wasting my money on them again.

2 sierpnia 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Hi Jenny,

Thank you for taking the time to leave us a review. I am so sorry the item has caused issues. This does not meet our high standards we hold for our products.

We are now in the process to refund you whilst we investigate into the stock. Once again I am so sorry for any trouble this has caused.

Thank you

Lou
Toner Giant

Oceniono na 3 z 5

Maybe OK who knows?

One of the toners had clearly been opened and who knows whether it was used prior to shipment?

22 lipca 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Hello,

I'm so sorry you received your order in a poor state. I wish to stress that this not on par with our typical service and I agree its completely unacceptable.

We take feedback extremely serious, currently I have reported your feedback to our warehouse who will conduct a full investigation into this matter.

In reference to the item received, I would be more than happy to organize a replacement, please can you contact me on 0345 365 3605 and I will arrange this immediately.

Once again, I'm truly sorry for any trouble this has caused, please be assured this will not happen with any future orders you place with Toner Giant.

Thank you

Lou
Toner Giant
0345 365 3605

Oceniono na 5 z 5

Great Prices, Delivery & Customer Service

I bought a set of compatible toner cartridges for my laser printer from Tonergiant based on their 3 year no quibble warranty, printer cover and great price. The cartridges arrived the next day. 5 months later I needed to install the last of the colour cartridges but found it didn't work, I contacted Tonergiant and received a working replacement the next day. Based on my experience with them I will definitely be using Tonergiant again and will happily recommend them to friends & family.

12 lipca 2022
Opinia niezależna
Oceniono na 4 z 5

Very good customer service

Some initial difficulties over faulty product, but dealt with professionally and courteously, with a satisfactory solution. Applause for Josh and Steph for their attitude and communication. Have already re-ordered and will continue to use this company.

16 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Didn’t do what they said they had done..

Ordered and paid for my cartridges 30th May. Not received by 4th June so emailed company and received no reply. Phoned on 8th June and after a long wait on phone I got through to Customer Services to be told there was an error on processing my order and it had been lost in the system, despite receiving an email on 31st May saying my order had been processed and goods dispatched. Operative confirmed goods would be with me next day but it’s now the 10th June and still no goods. Very disappointed with this company.

10 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

User friendly website

User friendly website, excellent quality, good price and quick delivery.

20 maja 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Thank you for taking the time to leave such lovely kind comments about our website.

If you need any further help you are always welcome to call us on 0345 365 3605, we would be more than happy to help.

Thank you

Lou
Toner Giant

Oceniono na 1 z 5

something wrong with the size

something wrong with the size the printer does not accepted we through it a way

20 maja 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Hello,

Thank you for taking the time to leave feedback on our website.

I’m truly sorry to hear your experiencing issues with the toner we supplied. We do require the item back or we would require batch information to investigate as to why it will not fit. Sadly, this is part of our return’s procedure, and we would require this information.

I know we are unable to get this on back however we do want to help in some way. I would be more than happy to offer a good will gesture discount towards a new order.

Once again, I am very sorry for any trouble caused. Please feel free to contact me on 0345 365 3605, I would be more than happy to discuss this further with you.

Thank you

Lou Murray
Customer Service Manager
Toner Giant

Oceniono na 5 z 5

VERY FAST DELIVERY AND GOOD PRICES PLUS…

VERY FAST DELIVERY AND GOOD PRICES PLUS VERY HELPFUL FRIENDLY STAFF

17 maja 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Hi,

Thank you for sharing such lovely words about the team.

We are thrilled your happy with the service. Please remember we are always happy to help and your welcome to call us on 0345 365 3605, we would really like to hear from you again.

Thank you

Lou
Toner Giant
Customer Service Manager

Oceniono na 1 z 5

Terrible cumbersome & miss-leading…

Terrible cumbersome & miss-leading site, even worse customer service. Will be purchasing elsewhere in future.

6 maja 2022
Opinia niezależna
Logo Tonergiant

Odpowiedź od Tonergiant

Hello,
Thank you for taking the time to leave feedback on our website.
I am sorry you had issues with your delivery, I believe now your order has now been resolved.
If you need to discuss anything further you are welcome to call me on 0345 365 3605, I would be more than happy help.

Thank you


Lou Murray
Customer Service Manager
Toner Giant

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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