I have been ordering from Toner Giant since I joined this company 5 years ago. The online ordering system is simple to use and delivery is always next-day. It's an excellent service.
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Zobacz, co mówią recenzenci
I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... Zobacz więcej
Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... Zobacz więcej
So pleased I was asked “how did we do” Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via Par... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.
Dane kontaktowe
61 Gibfield Park, Atherton, M46 0SY, Manchester, Zjednoczone Królestwo
- 03453653605
- support@tonergiant.co.uk
- www.tonergiant.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Delivery good and without fuss
Delivery good and without fuss. Plenty of information about delivery schedule. Billing good
Great prices and very fast delivery
Great prices and very fast delivery. Ordered just before 5.30pm and it arrived the next day!
EXCELLENT SERVICE / DELIVERED
EXCELLENT SERVICE DELIVERED AS PROMISED CORRECTLY WITH RELEVANT PAPAERWORK
Service was spot on no hassle delivery…
Service was spot on no hassle delivery on time product was as described.
Good Job allround well done
Easy to order
Easy to order, simple payment system, and the ink arrived next day. Good service, thank you.
very poor service
went with tonergiant because of the free next day delivery, 5 days later I am still waiting.....

Odpowiedź od Tonergiant
Not good.
Despite tracking details being provided via DPD the product never arrived on the scheduled day and their office was closed on the following day which was a Saturday.
I received no contact whatsoever until I phoned on the following Monday when I was told the parcel 'went missing'. I had to wait until the Tuesday for delivery which four days later than promised.

Odpowiedź od Tonergiant
Excellent service and follow up
Parcel sent using DPD
Parcel sent using DPD. DPD are an impossible company to get hold of to talk to anyone. went round in circles on their website for 30.
Rang toner Giant. Sat on their phone for half an hour waiting for them to answer.
They sent the parcel using DPD who are equally as bad with customer service. Spent 30 minutes going round in circles minutes on their website before actually managed to get hold of someone. There was no option to leave with neighbour or redirect to the local post office. DPD said that no alternative delivery options had been enabled.
Having spent over half an hour sitting on the phone to Toner Giant I gave up trying to get the delivery option changed, I now have to re arrange my entire day because the printing has to be done for a meeting. These companies need to understand flexibility of working practices and change their practices.
I doubt I will be using this company again.

Odpowiedź od Tonergiant
I CANNOT recommend HP compatible cartridges
I purchased HP compatible 410A Black Toner. Each time I print I get black splotches over each print copy. I CANNOT recommend this product.

Odpowiedź od Tonergiant
I made the mistake, TG fixed it!
I'd like to give a thumbs-up for this company. I thought I had malfunctioning cartridge, and they couldn't have been more apologetic or quicker off the mark in sending me a replacement. The story doesn't end there, however, as I subsequently discovered that the issue was user error, nothing to do with the cartridge. I emailed Josh at TG with a mea culpa explanation, offering either to return the replacement or pay for it and keep it in readiness for when I needed it. He said to keep it with their compliments, over-generous considering it was my mistake. No prizes for guessing where I'll be buying stock in the future, though I should point out that I don't print a lot of material, hence it certainly wasn't a case of doing a favour to a customer who spends a ton of money with the company. It's good to know you can get John Lewis-level customer service from businesses with slightly less brand recognition!
Disappointing
One of the three toners was faulty (black powder leaked out, error message and then eventually showed at only 20% capacity). Customer services slow to respond.
Terrible delivery service.
I ordered some toner, which I needed urgently, so paid an extra £30 for Saturday delivery. They use DPD as their courier. No delivery on Saturday (when I had made arrangements to be at home), attempted on Monday when I was not in, stayed in today for delivery between 15.20-16.20. at 17.20 still no delivery. the tracking showed the driver was stationary and then I got the message that they won't deliver today. I had email exchange with Josh at Toner giant Customer service, but he was unable to contact the driver or do much to assist apart from refund the £30. all I wanted was toner, in a hurry. next time I'll use Amazon, at least they have a good logistics service.

Odpowiedź od Tonergiant
Speed Delivery
Cartridges were delivered super fast and worked without any issues.
Well done!This is the first time I’ve used your…
This is the first time I’ve used your company & I was very pleased with the compatible toner. Good price, well packed & quick despatch & deliver. I’ll certainly recommend this company to my friends & certainly will use them myself again!
Can’t really fault the service
Can’t really fault the service. I was looking to replace the toner in my printer so looked online. This website came up first and the prices were reasonable compared to other sites. I decided to go with this company because the toner arrived the next day, so very prompt service, reasonable price and I shall certainly be using them again. The quality of the ink is absolutely fine too.
You had what we wanted and c Ed…
You had what we wanted and c Ed patched quickly
Competitive price for OEM Canon OEM…
Competitive price for OEM Canon OEM cartridges with fast delivery.
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